OPTIMIZING FIELD SERVICES OPERATIONS

Eric Neven

IMAGINE….

HoloLens

HOLOLENS DEMO

FIELD TECHNICIAN ON THE JOB

Smart scheduling

FIELD SERVICE CAPABILITIES for MS CRM

Mobile field enablement

Optimized resource utilization

SMART SCHEDULING

MOBILE FIELD ENABLEMENT

OPTIMIZED RESOURCE UTILIZATION

ADDED VALUE OF HOLOLENS

Training and education

Support and feedback loop

Natural user experience

FIELD SERVICE: THE FUTURE ?

Service issues

Usage data

Variable billing based on usage

Automated service call out

Field service capabilities

WANT TO KNOW MORE ?

CONTACT

MS Dynamics Field ServicesEric Neven

› Eric.neven@delawareconsulting.com

HoloLensAnnelies Van der Borght

› Annelies.VanderBorght@delawareconsulting.com