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Novell Endpoint Management benefits are to improve user productivity, lower IT costs, and mitigate risks. This presentation will show you how three nonprofits in particular- The Atlantic Philanthropies, Vancouver Convention Center, and Sesame Workshop- reduced IT costs and benefited from Novell Endpoint Management.
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July, 2010
Novell® End-User Computing Success StoriesEndpoint Management / Non-profit
© Novell, Inc. All rights reserved.2
Novell® Endpoint Management Benefits
• Ensure users get the right applications, whatever device they use
• Repair problems with minimal business impact – reduce troubleshooting time by up to 50%
Impact Success Stories
Improveuser productivity
• Perform easier and faster application rollouts – from 2 days to 2 hours
• Execute fixes remotely – cut travel costs by 50%
• Deploy new workstations quickly – from 1 day to 40 minutes
Lower IT costs
14K PCs
25K PCs
6K PCs
11K PCs
Mitigaterisks
• Stop data breaches – avoid lawsuits of up to $3M
• Reduce business risk and increase compliance - avoid over-spending on software licenses
12K employees
20K devices
3K PCs
© Novell, Inc. All rights reserved.3
Customer SuccessNovell® Endpoint Management
4K workstations
5K devices
20K devices
14K workstations
We looked at several tools like IBM but found that Novell ZENworks™ Configuration Management offered the best scalability and manageability. - May 2010
With the old [Microsoft] solution, it could take up to two hours to install a new application...Novell ZENworks Configuration Management can get the same job done in just 30 minutes. - Jan 2010
Using the asset management capabilities of Novell ZENworks Configuration Management, we can quickly identify which workstations are ready to handle the migration to Windows 7. - Jan 2010
The real cost savings are in license control and management. ZENworks Asset Management gives us a true indication of the licensing required, so we no longer over-provision. - Jun 2009
We selected Novell® ZENworks™ Configuration Management because its patch management and asset management capabilities were far superior to those of the Altiris solution. - Nov 20102K employees
© Novell, Inc. All rights reserved.4
Key Analyst RecognitionNovell® Endpoint Management
Strong performer, Forrester Wave™: IT Asset Life-Cycle Management, Q2 2009
Visionary, Magic Quadrant for PC Configuration Life Cycle Management Tools, Nov 2009
Challenger, Magic Quadrant for Mobile Data Protection, Sep 2009
“ZENworks™ Configuration Management is particularly strong in the management of Linux-based devices”, Jan 2009
“Organizations should definitely include Novell ZENworks™ in their evaluations”, ZENworks, Apr 2010
© Novell, Inc. All rights reserved.5
Press PresenceNovell® Endpoint Management
ZENworks Asset Management - Best Asset Management Solution
ZENworks Endpoint Security Management - Best Security Solution
With the recent enhancements to the [ZENworks™] portfolio, customers now have the tools to mitigate the risks that come with large scale Windows 7 migrations including potential data loss and user downtime - Mar 2010
ZENworks Configuration Management – Finalist Best Policy Management Solution, SC Magazine 2010 awards
ZENworks Patch Management – Solid patch management solution that scales nicely for any size environment - Feb 2010
ZENworks Endpoint Security Management – Certainly a strong product, as one would expect from Novell - May 2010
Endpoint Management For Non-Profit
© Novell, Inc. All rights reserved.7
Challenge
Solution Results
"We evaluated a number of desktop management solutions, including Altiris and
LANDesk, before selecting Novell® ZENworks™ Configuration Management. We
knew Novell was the right fit for The Atlantic Philanthropies. Based on our
successful deployments with other customers, we felt confident we could implement
the solution for a fixed price."
Based in Bermuda, The Atlantic Philanthropies has offices in several countries around the world, including Australia, Bermuda, Ireland, New York City, South Africa and Vietnam.
Standardize and manage its Microsoft Windows desktops from a central location
Reduce IT administration time and costs
Novell ZENworks Configuration Management
Partner: Computer Integrated Services (CIS), Novell Platinum Partner
Deployed applications 90 percent faster
Reduced travel time and costs by 60 percent
Cut reimaging time to 30 minutes
New customer
Updated July 2009
© Novell, Inc. All rights reserved.8
Challenge
Solution Results
"Novell® ZENworks™ Configuration Management has vastly improved the way we
deliver and manage our IT resources. We've already cut support costs by more
than 50 percent. If we didn't have Novell ZENworks Configuration Management in
place we likely would have had to increase our staff. This represents a savings of
several thousand dollars a month."
The award-winning Vancouver Convention Centre is a green-designed, state-of-the-art facility. Its new structure served as headquarters for the thousands of television and radio broadcasters who covered the 2010 Winter Olympic Games.
Standardize the management of user workstations
Provide efficient and remote IT support
Novell ZENworks Configuration Management
Cut support costs by more than 50 percent
Distributed applications in minutes rather than days
Reduced reimaging time from 3-4 hours to 30 minutes
Minimized system downtime and eliminated many support escalation issue
Site of 2010
Winter Olympics
Updated November 2009
© Novell, Inc. All rights reserved.9
Challenge
Solution Results
"Novell® ZENworks™ Asset Management is a good fit for us because it works across
our multiple platforms including UNIX, Windows, Linux and Macintosh. We tested
several solutions and found that Novell ZENworks Asset Management doesn’t place
a big burden on our network like other solutions. We are getting great
performance."
Sesame Workshop is the nonprofit educational organization that changed television forever with the legendary Sesame Street. Local Sesame Street programs produced in countries as diverse as South Africa are making a difference in over 120 nations.
Streamline IT inventory and asset management
Novell ZENworks Asset Management
Also:
SUSE® Linux Enterprise Server
Reduced inventory administration time by 70 percent
Updated June 2010
Unpublished Work of Novell, Inc. All Rights Reserved.This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.
General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.