NGN, Google apps admin

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Presented at the NGN, on 26 okt 2011Info for Google Apps migration, admin levels and logging options

Text of NGN, Google apps admin

  • 1. Google Apps: hoe beheer je dat? Migratie Admin levels, logging Device management NGN woensdag 26 oktober
  • 2. Werkplek in de Wolken | G-Workplace Focus op dienstverlening rondom Focus op internationale Google Cloud oplossingen Apps markt Portfolio: Portfolio: Cloud Computing vs On- Migratie Producten premise Google Apps Applicaties Bring-Your-Own-Device Specifiek services Office 365 vs Google Apps (remote) trainingen
  • 3. Migratie: van on-premise naar cloud ICT Strategisch ICT On-premise CloudSW licentie kosten Tactisch Flexibele kostenSW upgrades, SchaalbaarHW onderhoud BeveiligingUitval tie tegra Altijd up-to-dateInvesteringen en Operatie W eolk & in 24x7 in de ntati Internet browser e Werken 2.0 lek plem rkp m Samenwerken We tie, I c ele s ,S Business vie Specific Ad applicaties Common applicaties Mail Groeimodel
  • 4. Google Apps Referenties
  • 5. Agenda1. Migratie2. Admin levels & Logging3. Device Management
  • 6. MIGRATIE
  • 7. Migratie: vervanging Huidige IT Componenten Cloud Integration Cloud Mail server(s) 1. LDAP connection 2. SSO connection Antispam/virus Backup server Directory sync & SSO Content & collaboration servers
  • 8. Mail migratie: roadmap Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 Technische Vooronderzoek Pilot Deployment Nazorg realisatie
  • 9. Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 TechnischeMail migration High level activities Vooronderzoek Realisatie Pilot Deployment Nazorg Phase 1 Phase 2 Phase 3 Phase 4 Phase 5Assessment & Planning Integration & Realization Pilot Deployment AftercareActivities Activities Activities Activities Activities Test environment Setup Re-route mail Inform users Monitor data Workshop: Authentication & Deploy pilot users, Deliver training & migration Scope Google Authorisation dual delivery mail, workshops Assist key-users Data migration Deploy & migrate data Re-route mail per Educate users Integrate systems Configure Google Inform users user group Decommission mail Roll-out approach Apps (mail, chat, Educate key-users Set Notes mail infrastructure Archiving etc.) Access for all access to reader Change MX- employees: video, Assist key-users records to Postini training, migration Deploy migration website tooling Migrate specials Change existence systems Develop training/workshopDeliverables Deliverables Deliverables Deliverables Deliverables Detailed Project Google Apps Pilot group is on Users are on Successful user plan ready to use Google Apps Google Apps experience on Detailed Design Mail delivered via new platform plan cloud Migration Tooling
  • 10. Project Aanpak - CommunicatieEmail is een kritisch communicatie platform; projecten hebben een hogezichtbaarheid voor elke medewerke. Communicatie en training isessentieel voor een succesvolle migratie. Communication: Start 6 weken van te vooren aankondiding, training, Go live evalueer email beleid en security beleid communicatie plan met aandacht voor bedrijfscultuur Training mix: Training Materiaal: Website, FAQ, Quick Reference Card, Video Hergebruik de Google Apps templates (gratis) Doel groep training: Eindgebruiker: E-learning en/of presentatie Executive training: Key-users training Service desk: Key-users training IT medewerkers: Google Apps training
  • 11. Best Practices on mail migration Email is a critical communication platform; projects have a high profile for every users; projects require near-flawless execution to minimize user disruption Co-existence is a challenge due to format translation and calendar interoperability issues; consider Big-bang approach Data migration is costly and time consuming; evaluate an user self-service migration approach Take care of specials like mailing lists, mail applications, mobile users, multi-functionals, etc. Provide a mix of training options for end-users Use an e-mail migration project to update the e-mail security and organizational policy A migration team should include a project manager, a technical (infra/dev) lead, a QA manager and a communication manager.
  • 12. READY FOR TAKE OFF!
  • 13. Admin Levels Google AppsAdministrator Levels
  • 14. Admin levels super administrator administrators with resricted access alle toegang, inclusief: toegang per deel van agenda medewerkers admin panel alle sites detailering voor API domain key Best Pratice: gebruikersadministratie: gebruikersbeheer (development) SuperAdmin account in kluis Bewaar reset passwords admins wachtwoord beheerGeen toegang tot: beheer over 2 of nicknames/alias Organiseer meer personen mail, docs geen API keys, etc. accounts
  • 15.