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www.grad.usda.gov Andrew Krzmarzick Senior Project Coordinator The Graduate School GraduateSchool.edu [email protected] 919-767-9088 Blog: GenShift.com Twitter: @krazykriz LinkedIn/In/AndrewKrzmarzick SlideShare.net/akrzmarzick 1 HR 2.0: Using Social Media to Recruit, Retain and Train September 17, 2009 Washington, DC

HR 2.0 - 10 Ideas for Government (and Anyone Else!)

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Presentation at the Partnership for Public Service with 10 ideas for the application of social media to human resources in government.

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Page 1: HR 2.0 - 10 Ideas for Government (and Anyone Else!)

www.grad.usda.gov

Andrew KrzmarzickSenior Project Coordinator

The Graduate SchoolGraduateSchool.edu

[email protected] 919-767-9088

Blog: GenShift.comTwitter: @krazykriz

LinkedIn/In/AndrewKrzmarzickSlideShare.net/akrzmarzick

1

HR 2.0: Using Social Media toRecruit, Retain and Train

September 17, 2009Washington, DC

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“Generation C”

Ten “2.0” Ideas

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What about “Generation C” ?

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“…an avalanche of consumer-generated

content…” Two drivers:

(1) Our creative urges

(2) Content-creating tools

Trendwatching.com, Feb 2004

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Generation CBy Dan Pankraz

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Someone of ANY age who is actively using social media

and engages others on the Internet

with a "2.0" mindset: creative, collaborative

and community oriented.

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Source: Flickr – lyzadanger’s photostream

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Generations Explained

Generation Name* Birth Years, Ages in 2009 % of total adult population

% of internet-using population

Gen Y (Millennials) Born 1977-1990, Ages 18-32 26% 30% Gen X Born 1965-1976, Ages 33-44 20% 23% Younger Boomers Born 1955-1964, Ages 45-54 20% 22% Older Boomers Born 1946-1954, Ages 55-63 13% 13% Silent Generation Born 1937-1945, Ages 64-72 9% 7% G.I. Generation Born -1936, Age 73+ 9% 4%

Source: Pew Internet & American Life Project December 2008 survey. N=2,253 total adults, and margin of error is ±2%. N=1,650 total internet users, and margin of error is ±3%.

*All generation labels used in this report, with the exception of “Younger -” and “Older -” Boomers, are the names conventionalized by Howe and Strauss’s book, Generations: Strauss, William & Howe, Neil. Generations: The History of America's Future, 1584 to 2069 (Perennial, 1992). As for “Younger Boomers” and “Older Boomers,” enough research has been done to suggest that the two decades of Baby Boomers are different enough to merit being divided into distinct generational groups.

35%

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1.0

2.0

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Users age 18-24 = 10.6%

Users age 35-54 grew 276%, 18-24 only 20% last six months

Average age = 40 yrs old

Source: http://socialcomputingjournal.com/viewcolumn.cfm?colid=824

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Federal Brain Drain? of boomers expect to work in their

retirement years

68% expect to never retire – cycle of work/play

Half of boomers want 2nd careers that help others

70%

Sources: - Partnership for Public Service, Issue Brief PPS-05-08: Federal Brain Drain, November 2005- AARP, Knowledge Management, Staying Ahead of the Curve 2003: The AARP Working in Retirement Study.- Harvard School of Public Health-MetLife foundation Initiative on Retirement and Civic Engagement, Reinventing Aging: Baby Boomers and Civic Engagement, October 23, 2005- Merrill Lynch, New Retirement Survey: A Perspective from the Baby Boomer Generation, February 23, 2005.

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Partnership for Public Service Survey

42% of college juniors/seniors were extremely/very interested in working for the federal government

Only 13 out of 3,000 students felt extremely or very knowledgeable about federal jobs.

Source: - Ruzick, K. Students Eager for Government Jobs, Unsure How to Get Them. Found at goveexec.com/dailyfed/0506/0506r1.htm.

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Source: “Attracting the Next Generation: A Look at Federal Entry Level New Hires” Found online athttp://www.mspb.gov/netsearch/viewdocs.aspx?docnumber=314895&version=315306&application=ACROBAT

Merit Systems Protection Board

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2.02.0ideasideas

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2.02.0ideasideas

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Coaching / Mentoring

2-Way!

#10

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Podcast Interviews

#9

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Face-to-FaceWeb-Based!

#8

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YouTube.com/thecoastguardchannel

#7USPTOCareers.gov/Pages/PEPositions/profiles.aspx

Videos

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IAmPublicService.org

#6

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Seek candidates Find references Share information Post jobs

Groups

#5Knowledge!

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http://www.facebook.com/teach

#4Knowledge!

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#3Knowledge!

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Promote your agency Post links to jobs Promote events Make gov “cool”

Share info quickly Convene at the “cooler” Fun?

#2Knowledge!

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#1

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For More Information:

Andrew Krzmarzick

Senior Project Coordinator

(919) 767-9088

[email protected]

GenShift.comIAmPublicsService.orgTwitter.com/krazykriz

LinkedIn.com/in/AndrewKrzmarzickDelicious.com/akrzmarzick

Slideshare.com/akrzmarzick

Thank You!