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Growing Your Technology User Group SCALE13x 2015

Growing your Technology User Group (SCALE 13x 2015)

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Growing YourTechnology User Group

SCALE13x 2015

Hi, I’m Kara Sowles

Community Initiatives ManagerPuppet Labs

Portland, ORTwitter: @feynudibranchEmail: [email protected]

I made a user group!

Awesome first meeting!

ELEPHANT GRAVEYARD

And then...

- from The Lion King copyright walt disney pictures -

“The internet is littered with ghost towns where communities used to be. The people still exist - but

the structure fell apart.”

- I couldn’t find a quote about this so I made one up

Where are we headed?

Hall of User Group Creation

The No-Members Mountains

The Venue-less Valley

The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

Hall of User Group Creation

THE BASICS

Date / Starting Time

Venue

Speaker

Way to communicate with members

Let the world know it exists

Maybe food?

RECONNAISSANCE

When do similar groups meet?

Is there already a group about X?

What works well for other local groups?

Choose an online home for your group

SET EXPECTATIONS

Find a cadence and stick to it.

We’ll come back to this later...

setting expectations is key.

PURPOSE

Hall of User Group Creation

The No-Members Mountains

The Venue-less Valley

The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

Our Journey Begins...

Local Community Sites

Local Conferences

Joint Meetings

Find a similar user group, and team up for a talk aimed at

both audiences!

The No-Members Mountains

The Venue-less Valley

The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

The No-Members Mountains

Hall of User Group Creation

Members!

The Venue-less Valley

The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

Friends! At last!

Hall of User Group Creation

Hall of User Group Creation

Members!

The Venue-less Valley

The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

The Venue-less Valley

MAKEA

LIST

Brief description of group’s purpose

Average # of members at each meeting

Date / Time of meetings

A/V requirements

Any other space requirements / needs

THINK ABOUTPERKS

“The hosting company is invited to announce any open jobs at the beginning of each meeting.”

“The hosting company is listed as a sponsor on our meetup page, and at our yearly event.”

“The hosting library has interesting events to advertise and bring in more people.”

Ask your company

Ask your friend’s company

When thanking those that said ‘no’, ask them for recommendations.

Are there any local companies that cater to

your attendees’ demographic?

Ask your user group

Local Universityor

Local Library

Check where other user groups are hosted

Get flexible

STILL NO HOST :’(

Temporary or alternate locations

BE A GOOD GUEST

Leave the space clean

Turn off the projector

Don’t act entitled to the space

Check back in every month

Thank the host regularly

SET EXPECTATIONS - no surprises!

Hall of User Group Creation

Members!

The Venue-less Valley

The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

The Venue-less Valley

Hall of User Group Creation

Members!

Venue! The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

Yes! Shelter!

Hall of User Group Creation

Members!

Venue! The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

The Speaker-lessSwamps

Hall of User Group Creation

Members!

Venue! The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

Yes, it’s tough.

“What topics would you like to hear about

next month?”

“Does anyone have experience with [X topic]?”

Post the list of suggested topics to

the group online, and ask again.

Ask individual members what they’re doing.

Cultivate those who don’t give talks (yet)

At your company:Look for managers that want to foster speaking opportunities for their

teams

To companies:“Would you send

someone to give a talk on [X topic]?”

Still no speakers?

Hold a...

Discussion Session

Hack Night

Hall of User Group Creation

Members!

Venue! The Speaker-less Swamps

The Food-less Flats

The Rains of Rejection

The Speaker-lessSwamps

Hall of User Group Creation

Members!

Venue! Speakers!The Food-less

Flats

The Rains of Rejection

Speakers!Yay!

Hall of User Group Creation

Members!

Venue! Speakers!The Food-less

Flats

The Rains of Rejection

The Food-lessFlats

Finding $ponsors

The company that’s hosting you

Your Company

Other Companies

SWAG

Your Company as a Support Structure

Think Like Other Departments

Leverage Sales team

Leverage Professional Services team

Leverage Education team

Leverage Marketing team

Leverage Engineering team

Leverage Community team

Hall of User Group Creation

Members!

Venue! Speakers!The Food-less

Flats

The Rains of Rejection

The Food-lessFlats

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

FOOD!

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

The Rains of Rejection

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

The Storm of Sad

:’(

Making your group inviting:

Setting Expectations

Anatomy of a Meeting

Socialize

Introduction

Presentation

Next Meeting topic & talk sourcing

Socialize

Just an example....

Clear familiarity level

Are the talks this month for intermediate users?

Is this session accessible for absolute beginners?

ACCESSIBILITY

Is it easy to find the venue?

Is there parking nearby? Bike parking? Bus access?

Is the venue wheelchair accessible?

Who can people email with special accessibility requests or questions?

Have a Code of Conduct

― Bell Hooks, Teaching Community: A Pedagogy of Hope

― Bell Hooks, Teaching Community: A Pedagogy of Hope

“To build community requires vigilant awareness of the work we must continually do to undermine all the socialization that leads us to behave in ways that perpetuate domination.”

― bell hooks Teaching Community: A Pedagogy of Hope

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

The Rains of Rejection

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

:)

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

Hall of User Group Creation

Members!

Venue! Speakers!

FOOD

The Rains of Rejection

YOU

Kara Sowles - Puppet Labs

Your advice?

Twitter: @feynudibranchEmail: [email protected]

Kara Sowles

Community Initiatives ManagerPuppet Labs

Portland, ORTwitter: @feynudibranchEmail: [email protected]

Thanks for listening!