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www.connectingup.org Connecting Up 2011 Connecting Up 2011 Conference Conference Reboot Your Nonprofit Reboot Your Nonprofit Twitter Hash Tag: #CU11 Twitter Hash Tag: #CU11 Melbourne, Australia Melbourne, Australia 1 – 3 June 2011 1 – 3 June 2011 Presentation by: Presentation by: Shai Coggins Shai Coggins Manager, Communications & Web Manager, Communications & Web Content Content Twitter: @shaicoggins Twitter: @shaicoggins Growing Your Growing Your Nonprofit Social Nonprofit Social Media Strategy Media Strategy

Growing Social Media Strategy for Nonprofits in Australia: Connecting Up 2011

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Page 1: Growing Social Media Strategy for Nonprofits in Australia: Connecting Up 2011

www.connectingup.org

Connecting Up 2011 ConferenceConnecting Up 2011 ConferenceReboot Your NonprofitReboot Your Nonprofit

Twitter Hash Tag: #CU11Twitter Hash Tag: #CU11Melbourne, AustraliaMelbourne, Australia

1 – 3 June 20111 – 3 June 2011

Presentation by: Presentation by: Shai CogginsShai Coggins

Manager, Communications & Web ContentManager, Communications & Web ContentTwitter: @shaicogginsTwitter: @shaicoggins

Growing Your Nonprofit Growing Your Nonprofit Social Media Strategy Social Media Strategy

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IS SOCIAL MEDIA RELEVANT?

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Social Media Use in Australia (2011)

Video Source: Box Hill Institute

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Source: Google Ad Planner Tool*UAV – Unique Australian Visitors

Australian Social Media Use (May 2011)

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Are you part of the conversation?

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Word of Mouth = Social Networking

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Recruit volunteers

Engage with Stakeholders

Fundraising Campaign

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Feedback,Promotions, Comments,

Likes...

http://www.facebook.com/pages/The-Parents-Jury/111753535541539

http://www.facebook.com/pages/A-Stronger-Voice-For-Greater-Western-Sydney/

469351070787

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Social Media Growth Stages

Partly based on Beth Kanter’s Social Media Strategy Blocks (http://bethkanter.org/ | Twitter: @kanter)

SIT CRAWL WALK

RUN FLY

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Growth Stage:

SIT•Awareness / Taking Notice•Acknowledge the Need•Tentative Attempts

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Growth Stage:

CRAWL•Start 1 - 2 accounts•Ad Hoc Updates•No ownership•1-2 people organisation awareness•Broadcasting Mode

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Growth Stage:

WALK•Support from top level•Staffing allocation (part-time/full-time)•Updates more often, no schedule•Start @replies, etc•Creation of original content

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Growth Stage:

RUN•Managed by full-time staff•Scheduled and planned updates•Organisation-wide awareness•Engagement with RTs, hashtags, etc•Regular original content•Multimedia use•Basic analytics

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Growth Stage:

FLY•Organisation-wide use•Facilitation •Strong community engagement•Co-creation of content with community members•Community ownership•Effective use of additional tools (analytics, etc)

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Which stage are you at right now?

SIT CRAWL WALK

RUN FLY

Social Media Growth Stages

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Social Media Strategy

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Growth Tips: PLAN

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Growth Tips: EXECUTE

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Growth Tips: MEASURE & ANALYSE

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Twitter: @ConnectingUp

Facebook: http://www.facebook.com/connectingup

Website: http://connectingup.org

Twitter: @DonorTec

Facebook: http://www.facebook.com/pages/DonorTec/185503456986

Website: http://donortec.org

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Thank You!Thank You!