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© 2013 ShoreTel, Inc. All rights reserved worldwide.
The seamless extension of
communications applications and
infrastructure to mobile devices, enabling the
same capabilities as available on PC’s and desk
phones, from anywhere, on any network.
What is Mobile Unified Communications (UC)
© 2013 ShoreTel, Inc. All rights reserved worldwide.
Now:
• Anyone with a
mobile phone
and connected
apps
Before:
• Road Warrior
• Globe Trotter
• Sales
• Execs
The Mobile Worker Redefined
© 2013 ShoreTel, Inc. All rights reserved worldwide.
Mobile Usage & Trends
Mobile workers
with smartphones Mobile workers with
device choice (BYOD)
95%
Mobile workers
with tablets 44%
Source: iPass - Nov, 2011
Additional hours worked per
year by mobile workers 240
63%
© 2013 ShoreTel, Inc. All rights reserved worldwide.
Evoluzione...
4
© 2013 ShoreTel, Inc. All rights reserved worldwide.
Evoluzione...
5
© 2013 ShoreTel, Inc. All rights reserved worldwide.
«Il telefonino è sicuramente fra le dieci più importanti invenzioni dell'uomo moderno», Michele Sorice (sociologo delle comunicazioni )
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1994 - The IBM Simon
Personal Communicator and
charging base
1999 – Blackberry
launches its first
devicev
2007 – iPhone prima
generazione 2003 - nascita progetto
2008 - rilascio primo
dispositivo commerciale
1973 - DynaTac di Motorola
Martin cooper: «Joel, this is
Marty. I’m calling you from a
cell phone, a real handheld
portable cell phone»
© 2013 ShoreTel, Inc. All rights reserved worldwide.
http://www.repubblica.it/tecnologia/2013/09/03/news/app_antimine-65823510/
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© 2013 ShoreTel, Inc. All rights reserved worldwide.
Mobile UC Deployment Considerations
IT Management
• Multi-Vendor Support
• Centralized Control
• Security
• Easy to Manage &
Support
Users
• Easy to Use
• Multi-Modal – Voice,
UC, Email/PIM, Intranet
• Support for BYOD
CxO
• Low(er) TCO
• Cost Savings
• High User Productivity
8
© 2013 ShoreTel, Inc. All rights reserved worldwide.
System integrator - Cliente
9
• Obiettivi / Aspettative...!?
• Contesto / Scenari: principalmente uso interno tipo
DECT/alternativa a Deskphone o per utenti in
mobilità...
• Scelta del dispositivo Smartphone/ Tablet
• Tipologia di uso/utente
• Infrastruttura:
• Networking
• QOS
• Wi-Fi
• Radio...
Why Mobility
10
© 2013 ShoreTel, Inc. All rights reserved worldwide.
Telecom Cost Reduction with Mobile UC
• Reduce international roaming charges by 30%-80%
– Leverage VoIP over Wi-Fi and VoIP over 3G/4G
• Eliminate cellular international direct dial charges
– Leverage enterprise PBX least cost routing
• Reduce cellular minutes and move to lower tier plans
– Automatic and dynamic network selection
• Reduce mobile device costs
– Leverage employee-owned mobile devices (BYOD)
• Eliminate secondary deskphones & associated support
© 2013 ShoreTel, Inc. All rights reserved worldwide.
SIMPLICITY IS THE ART OF GENIUS
Albert Einstein
“Any intelligent fool can make things bigger, more
complex, and more violent. It takes a touch of
genius—and a lot of courage—to move in the
opposite direction.”