Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Device Management Platforms

Steve Brasen

Enterprise Management Associates

Managing Research Director – Enterprise Mobile and Endpoint Management

Empowering a Mobile Workforce An Objective Comparison of Leading Mobile Device Management Platforms

March 3, 2016

Today’s Presenter

Slide 2 © 2016 Enterprise Management Associates, Inc.

Steve Brasen – Managing Research Director

Steve's career at EMA follows 20 years of “in-the-trenches”

experience in IT systems support, engineering, and

management for high-technology, telecommunications, and

financial institutions. Steve's primary focus area at EMA is on

endpoint management topics including enterprise mobile

management, client lifecycle management, desktop

virtualization, and workspace management

Logistics for Today’s Webinar


Questions

• An archived version of the event

recording will be available at

www.enterprisemanagement.com

• Log questions in the Q&A panel located

on the lower right corner of your screen

• Questions will be addressed during the

Q&A session of the event

Event recording

http://www.enterprisemanagement.com/

Steve Brasen

Enterprise Management Associates

Managing Research Director – Systems Management

Empowering a Mobile Workforce An Objective Comparison of Leading Mobile Device Management Platforms

March 3, 2016

Agenda


• Assessing the Enterprise Mobile

Management Market

• The Scope of Mobile Device

Management (MDM)

• Characteristics of a Preferred

Solution

• The EMA RADAR for Mobile

Device Management

• Special Recognition Awards

Assessing the Enterprise Mobile Management Market

• EMA segments Enterprise Mobile Management (EMM)

solutions into four distinct categories:


• Mobile Device Management (MDM)

• Mobile Security Management (MSM)

• Bring-Your-Own-Device (BYOD) Management

• Mobile Application Management (MAM)

Assessing the Enterprise Mobile Management Market


• EMA Radar Reports standardizes the evaluation of product sets in

specific management disciplines by comparing vendor and product

review elements in 5 distinct categories:

• Architecture and Integration

• Functionality

• Deployment and Administration

• Cost Advantage

• Vendor Strength

The Scope of Mobile Device Management

• MDM includes the critical

processes necessary to

ensure user devices are

able to optimally and

securely access and run

business resources without

compromising enterprise

requirements


Characteristics of a Preferred Solution

• Architecture and Integration

• Centralized management console

• Broad heterogeneous support

• Highly scalable

• Internal integration across platform

• External integration with third-party

management solutions

• Unified endpoint management



• Functionality


• Key device-centric management

features include:

Asset Management

Device Provisioning

Endpoint Configuration

Problem Remediation

Endpoint Security and Compliance


• Deployment and Administration

• Infrastructure complexity

• Agent deployments

• Intuitive console interface

• Role-based management

• Vendor platform support

• Vendor support for user

community



• Cost Advantage


• Pricing models should be easy to

understand

subscription vs. perpetual licenses

“per user” vs. “per device”

• Minimal infrastructure requirements

• Modular and integrated

• Maintenance included or minimal cost



• Vendor Strength

• Vendor and product set should have long-term viability.

Financially strong

Reinvests in research and

development

• Extensive partnerships

Market channels

Strategic development

• Strong vision and strategy

• Market credibility

The EMA RADAR Report for Mobile Device Management

• EMA MDM RADAR Evaluation Process

• Develop list of critical MDM features and capabilities

• Establish KPIs


VALUE

• Determine Qualifying capabilities

• Identify candidates

• Submit questionnaire to candidates

• More than 150 points of

comparison

• Vet responses to ensure accuracy

• Conduct customer interviews

• Analyze and score results


• Feature Eligibility

• Features must have been generally available with the

solution set at the time of the evaluation

• Features must have been self-contained within the

included package sets

• Features must have been clearly documented in

publically available resources (such as user manuals or

technical papers) for verification



• Financial Evaluation

• Cost elements include:

License or subscription costs

Any additional hardware or software infrastructure costs

Maintenance costs


Small Business Medium Business Large Business

Short-Term

100 users

(140 devices)

Over 3 years

1,000 users

(1,400 devices)

Over 3 years

10,000 users

(14,000 devices)

Over 3 years

Long-Term

100 users

(140 devices)

Over 7 years

1,000 users

(1,400 devices)

Over 7 years

10,000 users

(14,000 devices)

Over 7 years



• EMA MDM RADAR Report

market landscape chart

• Solution Impact combines

scores for Functionality and

Architecture & Integration

• Deployment Cost Efficiency

combines scores for Cost

Advantage and Deployment

and Administration

• Vendor Strength is

represented by the size of

each bubble



• MDM Value Leaders

• Citrix

• IBM

• MobileIron

• SOTI

• VMware/AirWatch

• MDM Strong Value

• CA Technologies

• HEAT Software

• JAMF Software

• Kaseya

• LANDESK

• ManageEngine (Zoho)

• Sophos

Special Recognition Awards


• Special recognition awards

identify vendors that deliver

a specific area of strength

and/or unique areas of

innovation


EMA Radar ™ for MDM Now Available

Learn more & access report at

www.enterprisemanagement.com/research

http://www.enterprisemanagement.com/research

Technology

Empowering a Mobile Workforce: An Objective Comparison of Leading Mobile Device Management Platforms