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Presented at the Arkansas Museums Association annual meeting March 2013. This presentation covers a number of aspects to consider when choosing mobile platforms and devices. Presented with Kelly Miller, Mill Creek Software.
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Picking and Managing
Platforms and Devices
Monday, April 1, 13
Presenters:
Kelly MillerFounder
Mill Creek Software
Heather Marie WellsDigital Media Specialist
Crystal Bridges Museum of American Art
Monday, April 1, 13
Mobile Apps
Monday, April 1, 13
Options
Native - Write to the specific consumer platform
Hybrid - Web to native consumer app
Web - Web site for mobile device
Cell Phone - Call in to hear audio
Dedicated - Device built to purpose
Monday, April 1, 13
Features
Speed
Develop Tim
e*
Device C
ost
Native
Hybrid
Web
Cell Phone
Dedicated
All Fastest Highest BYOD
All* Mixed Mid BYOD
Limited Mixed Low BYOD
Low OK Fast BYOD
All Fast Depends High
Monday, April 1, 13
Device features
Camera
Calendar
Microphone
Contacts
Push notifications
Geofencing
Indoor location
App store
Monday, April 1, 13
Pros ConsFit and Finish
No Limits
Best Experience
Native App
Cross Platform
Cost
Monday, April 1, 13
Pros ConsCross Platform
Hybrid App
Can look un-natural
Use Web Skills Supplier Lock-in
PerformanceDev Speed
Monday, April 1, 13
Pros ConsCross Platform
Cost
Easy to Deploy Changes
Mobile Web
Offline Support
Latency
Experience
Monday, April 1, 13
User Behavior
Apps for things we do multiple times.
Web sites for single frequency events.
Apple users download apps, Android users not near as much.
OS upgrades.
Monday, April 1, 13
Device Management
Monday, April 1, 13
Pros Cons
Public knows how to use
Consumer Products:A Blessing and a Curse
Public knows how to use
Cost Enticing to public
DurabilityOpenness
Monday, April 1, 13
In Use at Crystal Bridges
For checkout:
Procedures
Turn around and charging time
Accessories
Cleaning supplies
Monday, April 1, 13
In Use at Crystal BridgesInstalled in gallery:
To make noise or not
Cleaning
Charging
Monitoring
Fixtures
Monday, April 1, 13
Why didn’t they tell me?
In store displays are special.
OS updates will change things.
People will do unexpected things - Intentionally and Unintentionally.
Don’t over estimate staff comfort level with devices and don’t expect it to be uniform.
Monday, April 1, 13
What Can I tell You?
Monday, April 1, 13
Thank You for Coming!
Kelly MillerMill Creek Software
Heather Marie WellsCrystal Bridges Museum of American ArtHeatherMarie.Wells@Crystal Bridges.org
Monday, April 1, 13
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