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PPT presentation of the "URBAN LIVING LABS AS SOCIO-DIGITAL SPHERES FOR EXPERIMENTING GOVERNANCE" International Workshop Cities are more and more witnessing the emergence of innovation initiatives, indifferently originated by top-down or bottom-up intentionality, that are being observed and analysed as Urban Living Labs, i.e. socio-digital innovation ecosystems made up of creative communities of people producing innovation at urban level with the support of a number of methods and tools helping to co-create value out of the experience of interaction between the citizen/customer and private/public actors. These Urban living Labs are activators of experiments of governance innovation which include people, institutions, private actors, relationships, values, processes, tools and physical or financial infrastructures, that could trigger, generate, facilitate and catalyse innovation in the city. These are spheres for knowledge creation within the city and differ for dimensions, scale of action, nature (top-down or bottom-up), organizational structure, and also for the way in which the participants acts and are represented. They are also heterogeneous for the space of action in which they emerge and can be interrelated and connected by topics, contexts, interests, practices, and level of maturity in many different ways. In Urban Living Labs new governance modes and models are experimented, where participants acts in several and not pre-defined ways, creating complex organizations able to integrate hierarchical and horizontal structures and creating specific spheres of action stimulating collective testing and learning. In these environments, governance is experimented between formal and informal publicprivate- people partnerships able to shape innovative dialogues between citizens and city institutions. In this perspective the workshop aims at investigating some questions: 1.What kind of organizations is shaped in Urban Living Labs? 2.How is governance modelled in Urban living labs? 3.How is governance experimented? 4.What level of institutionalization is opportune for the emerging governance?
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International Workshop on URBAN LIVING LABS AS SOCIO-DIGITAL SPHERES FOR EXPERIMENTING GOVERNANCE 19th November 2014, Politecnico di Milano, Milano, Italy
DISCOURSE CENTERED COLLECTIVE INTELLIGENCE PLATFORMS
FOR SOCIAL INNOVATION
Election Debate Visualization
Anna De Liddo Research Fellow, Knowledge Media Institute, Open University, UK
COLLECTIVE INTELLIGENCE SPECTRUM
Model of Collective Intelligence (CI): from sensing the environment, to interpreting it, to generating good
options, to taking decisions and coordinating action...
Collec&ve(Ac&on(
Collec&ve(Decision(
Collec&ve(Idea&on(
Collec&ve(Sensemaking(
Collec&ve(Sensing((
(
COLLECTIVE INTELLIGENCE SPECTRUM
Model of Collective Intelligence (CI): from sensing the environment, to interpreting it, to generating good
options, to taking decisions and coordinating action...
Collec&ve(Ac&on(
Collec&ve(Decision(
Collec&ve(Idea&on(
Collec&ve(Sensemaking(
Collec&ve(Sensing((
(
When tackling complex and contested problems: v there may not be one worldview, or clear option v evidence can be ambiguous or of dubious reliability
requiring the construction of plausible, possibly competing narratives;
v growth in intelligence results from learning, which is socially constructed through different forms of discourse, such as dialogue and debate.
Contested Collective Intelligence (De Liddo 2012)
CONTESTED COLLECTIVE INTELLIGENCE FOR THE COMMON GOOD
(Social, Visual and Argumentation-based CI)
Collective Intelligence Online Deliberation
Human Dynamics of Engagements
Analytics, & Visualization
Crowdsourcing ideas,
arguments and facts
Structured Discourse and Argumentation
Democratic entitlements
New class of Online Deliberation tools
Citizen Voice
Social Innovation
Computational Services &
Dialogic Agents
WHAT ARE THE LIMITATIONS OF EXISTING WEB TECHNOLOGIES IN SOCIAL INNOVATION INITIATIVES?
• Poor Commitment to Action • Poor Summarization • Poor Visualization
Very High
• Lack of Participation • Poor Idea Evaluation • Shallow Contribution
High
• Cognitive Clutters • Lack of Innovation Moderate
• Platform Island and Balkanization • Non-representative decisions Minor
PAIN POINT PRIORITIZATION OF COMMON SOCIAL MEDIA FOR DELIBERATION-BASED SOCIAL INNOVATION
CATALYST’S TOOLS ECOSYSTEM
Collaborative Knowledge Production
Collaborative Web Annotation and Knowledge mapping
Social Network Analysis and Visualization
Structured Online Discussion and Argumentation
Advanced Analytics for: Attention mediation & Deliberation diagnostic
STRUCTURED ONLINE DISCUSSION AND ARGUMENTATION
debatehub.net
COLLABORATIVE WEB ANNOTATION AND KNOWLEDGE MAPPING
http://litemap.open.ac.uk
Internationalization to English and German
Connect and Map out the key issues and arguments visually with LiteMap
Get the LiteMap bookmarklet
Harvest, annotate and classify contributions from the Utopia’s discussion forum
1
2
3
CI DASHBOARD
WHAT ROLE OF TECHNOLOGIES IN SOCIAL INNOVATION INITIATIVES?
ROLE OF TECHNOLOGIES IN SOCIAL INNOVATION INITIATIVES
Drivers (?)
Enablers (?)
Structural Elements of the Social Context (?)
SOMETIMES SOCIO-DIGITAL INNOVATION IS NOT VALUABLE AT SCALES LARGER THEN THOSE AT WHICH IT OCCURS. HOW TO CAPTURE AND RECOGNIZE THOSE THAT HAVE A HIGHER LEVEL VALUE? (SCALING UP)
HOW CAN WE TURN BIG DATA INTO REAL VALUE AT THE SMALL SCALE? (RATHER SCALING DOWN?) “The long tale of data: care about the “small data of ordinary life”: form local bus timetables to squash club league tables (Alan Dix CALRG Seminar 2014)
IS CIVIC INTELLIGENCE ALWAYS POSSIBLE OR GRANTED WHEN SOCIO-DIGITAL INNOVATION OCCURS?
NO BUT WE CAN DESIGN CI FOR THE COMMON GOOD…
COLLECTIVE INTELLIGENCE WORKSHOP (London 29-30 Sept 2014)
#CI4CG Tweets – Visit: http://events.kmi.open.ac.uk/catalyst/
SPECIAL ISSUE AND NEXT CI4CG WORKSHOP AT C&T2015 27-30 JUNE 2015 (LIMERICK IRELAND)
February 1st 2015
http://comtech.community/
HOW TO TRANSFORM SOCIO-DIGITAL INNOVATION INTO A collective learning process HAVING A PUBLIC/COLLECTIVE VALUE?
CARE FOR: - AWARENESS - USER EMPOWERMENT
COLLECTIVE INTELLIGENCE SPECTRUM
Model of Collective Intelligence (CI): from sensing the environment, to interpreting it, to generating good
options, to taking decisions and coordinating action...
Collec&ve(Ac&on(
Collec&ve(Decision(
Collec&ve(Idea&on(
Collec&ve(Sensemaking(
Collec&ve(Sensing((
(
NEW TECHNOLOGIES TO SUPPORT DIALOGUES BETWEEN CITIZENS AND CITY INSTITUTIONS?
Dialogue & Action Political Dialogue Evidence Based Dialogue Local Dialogue & Geo-Deliberation Object Oriented Dialogue
GET INVOLVED
Thanks! [email protected] Twitter: Anna_De_Liddo
http://kmi.open.ac.uk/people/member/anna-de-liddo
Follow us on Twitter @CATALYST_FP7
Watch the Demos on Youtube CATALYST FP7
REFERENCES • De Liddo, A., & Buckingham Shum, S. (2014). New Ways of Deliberating Online: An Empirical Comparison of Network and Threaded
Interfaces for Online Discussion. In E. Tambouris, A. Macintosh, & F. Bannister, Lecture Notes in Computer Science (Vol. 8654, pp. 90–101). Springer.
• De Liddo, A. (2014). “Enhancing Discussion Forum with Combined Argument and Social Netwrok Analytics. In Okada, A., Buckingham Shum, S. and Sherborne, T., (Eds) Knowledge Cartography. Springer. Second Edition. In press.
• De Liddo, A. and Buckingham Shum, S. (2013) The Evidence Hub: Harnessing the Collective Intelligence of Communities to Build Evidence-Based Knowledge, Workshop: Large Scale Ideation and Deliberation at 6th International Conference on Communities and Technologies, Munich, Germany
• De Liddo, A., Sándor, Á. and Buckingham Shum, S. (2012) Contested Collective Intelligence: Rationale, Technologies, and a Human-Machine Annotation Study, Computer Supported Cooperative Work (CSCW) Journal : Volume 21, Issue 4 (2012), Page 417-448
• Buckingham Shum, Simon (2008). Cohere: Towards Web 2.0 Argumentation. In: Proc. COMMA'08: 2nd International Conference on Computational Models of Argument, 28-30 May 2008, Toulouse, France. Available at:http://oro.open.ac.uk/10421/
• De Liddo, Anna and Buckingham Shum, Simon (2010). Cohere: A prototype for contested collective intelligence. In: ACM Computer Supported Cooperative Work (CSCW 2010) - Workshop: Collective Intelligence In Organizations - Toward a Research Agenda, February 6-10, 2010, Savannah, Georgia, USA. Available at: http://oro.open.ac.uk/19554/
• Buckingham Shum, Simon and De Liddo, Anna (2010). Collective intelligence for OER sustainability. In: OpenED2010: Seventh Annual Open Education Conference, 2-4 Nov 2010, Barcelona, Spain. Available at: http://oro.open.ac.uk/23352/
• Buckingham Shum, Simon (2007). Hypermedia Discourse: Contesting networks of ideas and arguments. In: Priss, U.; Polovina, S. and Hill, R. eds. Conceptual Structures: Knowledge Architectures for Smart Applications. Berlin: Springer, pp. 29–44.
