Des Osborn - July 2007

Audio set up tips

Adobe Connect

Des Osborn - July 2007

Headset installation

Des Osborn - July 2007

Installation check

Are your connectors attached correctly?

Are they pushed in properly?

Are the colour [green (headset) and pink (microphone)] connectors in correct slots in front of PC?

If you are using a laptop, they may need to be plugged in to the docking station.

Des Osborn - July 2007

Headset not working after installation?

Des Osborn - July 2007

Talk button

Are you holding down the Hold to Talk button while you talk and not just pressing it and then letting it go?

Des Osborn - July 2007

Volume check

Is your computer on Mute?

Is the slider at least halfway up?

Des Osborn - July 2007

Volume check

In the Camera and Voice pod, use the Pod Options dropdown and check that you have

Voice On – Multiple Speakers

turned on.

Des Osborn - July 2007

Microphone check

Double click on the volume icon in your taskbar.

Uncheck any mute boxes.

Des Osborn - July 2007

Microphone check

Double click on the volume icon in your taskbar.

Go to Options > Properties

Make sure the correct mixer device is selected, select Recording and make sure all boxes are checked (especially microphone).

Des Osborn - July 2007

Microphone check

Do this again but this time…

Go to Options > Properties

Make sure the correct mixer device is selected, select Recording and make sure microphone is selected.

Des Osborn - July 2007

Check for audio devices

Start > Control panel > Sounds and audio devices > Audio tab. Make sure your devices are selected in the Sound playback and Sound recording areas.

Des Osborn - July 2007

Microphone check

Start > Control panel > Sounds, speech & audio devices > Speech > Configure Microphone > work through the Wizard

Des Osborn - July 2007

Audio check in the Adobe Connect Meeting room

Des Osborn - July 2007

Optimal settings in the meeting room

From the Meeting dropdown, check these settings.

Des Osborn - July 2007

Audio set up wizard

Advanced audio settings

Half duplex – one speaker at a time, helps when echo exists & microphones are sensitive

Full duplex – multiple speakers but can cause echo

Last ditch efforts!

Stop your Camera & Voice and restart.

Log out then log back in.

Call ICT for help!!!!!

Des Osborn - July 2007

Print this file as a handout

1. Select printer

2. Print what: Handouts

3. Color / grayscale: Grayscale

4. Slides per page: 6