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POWER THROUGH SIMPLICITY:NEW USER INTERFACES BUILT ATOP VIRTUAL ASSISTANTS
Nick Triantos, Managing Director, SRI Ventures
About SRI
Wearable Robotics
The InternetComputer Mouse
Cybersecurity
Siri
Autonomous Robotics Space & Comms
Diagnostic Ultrasound
OUR PAST
OVERVIEW OF CURRENTVIRTUAL ASSISTANTS
GOOGLE ASSISTANT
• Google Home & Google Allo
• Context-aware responses
• Leverages the other data Google knows about you
• Only available through Google apps so far "This is not a thing that's going to figure itself out in 2016. It's going to be a long journey."– Mario Queiroz, VP Product, Google
AMAZON ECHO
• Fun cloud-based platform
• Excellent hardware for far-field voice recognition
• Excellent ASR and getting even better
• Extensible, and now appearing in non-Amazon products
• Very limited capability to have a conversation
• Requires connectivity
APPLE SIRI
• Siri coming to MacOS? Already on Apple Watch, Apple TV, iPad
• Rumors of Echo-like device coming
• Breadth has grown, but capabilities seem stalled
[[Re-confirm after WWDC]]
FACEBOOK "M"
• 100% human-powered today
• Goal to be 100% machine-driven in 5 years
• Access to huge database of your interests and those of your friends
• Likely highly driven by selling ads
AND PLENTY OF OTHERS, TOO
CHALLENGES OF BEING TOOGENERAL PURPOSE
– The Simpsons, 1994
DEEP KNOWLEDGE&
THE RISE OF VIRTUAL SPECIALISTS
SRI VIRTUAL ASSISTANT ("VPA")
• Deeply conversational
• Well-suited as "Virtual Specialist"
• Custom speech recognition models
• Highly customizable ontologies
• Embedded in numerous platforms
• Can work without the cloud
MORE NATURAL COMMUNICATION
FLOW
Transfer €200 to checking.
From which account?
How does my savings look?
Your savings balance is €2.200.
Should I continue the transfer?
Will there be any fees?
No, your savings account has unlimited free transfers
OK, go ahead and transfer the money.
Your €200 transfer from savings to checking is complete.
DOMAIN SPECIFIC KNOWLEDGE
Transfer
From To
Account
Savings Checking
Restrictions
RestrictionsBalance
Warnings
! Fee warning
Balance warning!
EXTENSIBILITY
ONTOLOGY AUTHORING
• Use W3C standards for data from semantic web
• Customizable tools for authoring
• Leverage myriad web APIs for data
• Move much of experience authoring from engineers to interaction designers
PERSONALIZING THE EXPERIENCE
SOCIAL INFLUENCES
• Opaque adaptable recommendations
• Leverage huge pool of data in social networks
• Likely to dramatically improve over time
• Allow for high-value advertising if done well
EMOTION DETECTION
Virtual Assistant Platform
PERSONALIZATION HUB
Present a better experience, personalized to the user, based on:
• Who the user is
• What the user usually likes
• What state the user is in
• Where and when the interaction with the user occurs
Context aware
Emotion detection
Preferencelearning
Biometric ID
Application
USER INTERFACE IS STILL USEFUL
Bringing it all together
