Alloy - SAP Integration

AlloyTM Software by IBM® and SAP®Access SAP Information and Processes from IBM Lotus Notes

2

Agenda

What are the business issues?

What is Alloy?

Architecture

HW and SW Requirements

Installation Overview and Connectivity Configuration - both SAP and Domino (and Notes client)

Customisation and Extension - Reports and Workflow

Future/Roadmap

Benefits

People Have Different Roles Within Organizations

• Sample roles: payroll administrator, customer service representative

• Area expert with defined tasks

• Conducts repetitive, structured transactional work

• Uses single or a few enterprise applications

• Interface of choice: SAP Portal, SAP GUI

Business User

TaskWorker

SAP “Power User”

Typical Lotus Notes User

• Sample roles: business manager, sales representative, HR manager

• Knowledge worker or people manager

• Manages exceptions and coordinates activities & resources

• Synthesizes many sources of information

• Interface of choice: e-mail, desktop productivity tools

• More workers in decision making roles – need better access to business information

• Need transparency to improve compliance with policies

• Business users have a low tolerance for complicated interfaces

• Working on many activities concurrently – new tasks must fit in, not slow everything down

Business Users are Disconnected From Enterprise Information and Processes

Moving from it interrupts their workflow and introduces opportunities for distraction.

Business User’s Inbox is a Catalyst for Productivity

InstantMessaging

E-mail,Calendar, Contacts

Documents,Presentations,Spreadsheets

Social networking –blogs, mashups,

activities Personal content library

Feeds, My Widgets,

Live Text

Collaborative and business applications

Alloy - Bringing SAP Software to Lotus Notes

• Business processes

• Industry expertise

• System of record

• Office productivity

• Ad-hoc processes

• On every desktop

7

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

Alloy Executive Summary

Ensure rapid adoption and minimal training for end users

Add functionality needed for each unique business user group

Rapid Deployment ExtensibilityFamiliar Working Environment

Deliver SAP information and applications into Lotus Notes to improve productivity

Alloy is an extensible platform that customers can leverage to integrate Business Objects between Lotus Notes and SAP Business Suite

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Familiar Working Environment

Intuitive DesignBuild on what Notes users know and expect

Side bar adjusts to current user context

Simple action buttons for decision

maker

Embedded directly into calendar, e-mail

One-click collaboration

Reports ManagementGive users information to make good decisions

• Easy access to BI, ERP and line of business reports

• Self service subscription and personalization

• Forward or access reports off-line

• Links to related reports and information

Travel ManagementRequest, review and approve trip details quickly

• Schedule and approve trip requests

• Links to key information, e.g. travel and expense policies

• Link to collaboration tools to discuss and resolve quickly

• Ensure data consistency and compliance

Leave managementManage vacation from your Lotus Notes calendar

• Schedule and approve leave requests

• Links to key information, e.g. vacation policies

• Link to collaboration tools to discuss and resolve quickly

• Ensure data consistency and compliance

Workflow Decisions ManagementManage SAP Workflow decision steps in Lotus Notes

• Bring decision steps from workflow to Lotus Notes

• Simple configuration-no customization needed

• Transparently supports multiple decision options

• Extensive customization options for specific requirements

15

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

The Architecture behind Alloy

Single Sign-On using SAML (Secure Assertion Markup Language)

Alloy relies on a set of product capabilities from Domino and Notes

New capabilities from Release 8:WebService SupportSidebar Plugin Widget Catalog (optionally use Installer)

Previous capabilitiesMail Routing Template inheritance HTML

Notes Technologies that enable us to build Alloy

19

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

20

Alloy System Prerequisites for v1.0

IBM Lotus Lotus Notes 8.0.2 and above Lotus Domino 8.0.2 and above

SAP SAP ERP 6.0 or higher SAP BI 3.5 or 7

Initial Languages English, German, French, Japanese, Italian

Platform support Lotus Notes client – initially Microsoft® Windows XP® 32 Bit and Windows Vista® 32 Bit Domino – initially Microsoft® Windows Server®

21

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

22

Rapid Deployment

23

Deploying Alloy

Deployment of Alloy happens in 2 parallel streams

SAP Administrator Setup of SAP WebAs (J2ee Server) Deployment of Alloy components Configuration against SAP ERP / SAP NetWeaver BI

Domino Administrator Setup additional Domino Server [suggested] Deployment of additional templates Creation of Alloy Domino Databases Setup of UserMapping for Single Sign-On

Joint tasks Connecting the two systems Test connectivity

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Alloy initial Deployment steps – SAP side

Deploy and configure SAP Information Worker Add-on

Establish trust between SAP Systems and SAP Information Worker Add-on

Setup connections between SAP Systems and SAP Information Worker Add-on

Perform configuration in the SAP System (Alloy IMG) For Reporting maintain report data for the report catalogs For custom workflows configure Workflow Decision Management

25

Alloy initial Deployment steps – Domino Side

Addition of Alloy Design Elements to mail8.ntf

Update of Mail Design

Install of Sidebar plug-in

Creation of Domino Policies for ECL updates, notes.ini parameters $NDERPMDWS_URL=http://sapdomqe.notesdev.ibm.com/NDERPws.nsf/

MetaDataService?openwebservice $NDERPMID=Alloy Mail In Database@Hannover

Configuration of Alloy Databases on the server

Setup of SSL on Domino Domino Server hosting Alloy (SAML requirement)

26

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

Extensibility

Intuitive DesignBuild on what Notes users know and expect

Side bar adjusts to current user context

Simple action buttons for decision

maker

Embedded directly into calendar, e-mail

One-click collaboration

Workflow IntegrationTransparently expose workflow decisions in Lotus Notes

• Configure which workflow decisions to expose in Alloy

• Add further SAP information by using ABAP workbench

• Modify the decision user interface in Domino Designer

• Integrate additional helpful information into the sidebar

Custom IntegrationBring contextual information to facilitate better decisions

• Bring contextual information from SAP Business Suite

• Use standard customization tools like Lotus Notes Designer, Lotus Script, SAP Implementation Guide

• Integrate additional helpful information into the sidebar

• Customize email and document forms to fit your needs

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Customizing in Alloy 1.0 The Alloy platform allows the exposure of a decision step of a SAP

Business Workflow easily into Lotus Notes SAP decision workflows can be “Approve” / “Decline” decisions SAP also supports generic decisions – which are also supported by Alloy

– Example: Release Sales order, Recheck Sales order,Cancel Sales order,

The item can be approved in Lotus Notes and is routed back into the SAP System

This capability allows customers to expose a huge set of decision processed to an Information Worker in Lotus Notes, for example Purchase approvals Appraisal decisions New Hires Material master decisions Escalation management

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Customization – SAP Side (1)

Select a decision-step in an SAP Business Workflow

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Advanced Customization – SAP (2)

Optional ABAP development to enrich item (SAP User Exit)

34

Customization – Notes

Once the Object is available as a Notes Document standard Notes Technologies can be applied Extraction of Data from the XML object in a Notes Document using Lotus

Script or Java XML Data can be added to RichText Object (Body Field) or mapped to specific

Fields on a Notes Form

Obviously as the object is a Notes Document, additional Options are available, such as Sametime Integration Related links

35

Example Workflow Screen from Beta Customer (1)

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Example Workflow Screen from Beta Customer (2)

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Customization of the Sidebar plug-in

Change key points e.g. Urls to additional info, related documents

Designer is not required for this part

e.g. paste URL into metadata db field

HTML Fragments extend the sideshelf Integration of Real-time content from a server, e.g. communication through Ajax or a WebService Integration of Charting engines, e.g. Google Charts Applying corporate UI Guidelines or CSS Stylesheets

38

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

39

The Future

• Many things under consideration

• Clustering

• Additional Roles

• Additional Notes initiated workflows

• Additional platforms

• Integration with other software eg Symphony, Cognos etc

• Looking for feedback and suggestions from customers

40

Agenda


What is Alloy?

Architecture




Future/Roadmap

Benefits

Key Benefits For the business user, the enterprise and IT

Increase effectiveness, responsiveness, and productivity

Improve decision making

Better risk management and mitigation

Increase ROI

•A smarter work environment for business users, integrating the collaborative capabilities of Lotus Notes with SAP applications, workflows, and information

•Easy and intuitive access to relevant, contextual business information

•Employees can more easily adhere to business processes, follow workflows, and act on essential information

•Leverage existing investments in SAP applications and Lotus Notes.

What makes Alloy unique?Reliable, simple and extensible

<Value Scenario> improves <benefit> and <benefit>

• The first product jointly developed and supported by SAP and IBM

• Eliminates the need to build and maintain expensive custom programming or interfaces to integrate SAP applications with Lotus Notes

• Allows in-house developers and system integrators to customize and extend functionality to better serve unique needs

Alloy is an extensible platform that customers can leverage to integrate Business Objects between Lotus Notes and SAP Business Suite

Thank-You

For more information, visit

ibm.com/software/lotus/alloy

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Technology

Alloy - SAP Integration