SAP Lounge, VilvoordeNovember 19, 2009

8th SAPience.be USER DAY – INSPIRATION FOR 2010 AND BEYOND

Pascal De MulderExecutive Collaboration Consultant - IBM SouthWest Europe

Access SAP Information and Processes

from IBM Lotus Notes

Software by IBM® and SAP®

© SAP 2009 / Page 2

Lotus Notes Offerings for SAP integration

1996: Lotus Script Extension for SAP (LSX) discontinued

Development environment using Lotus Script

Support for SAP versions until R/3 4.6

1998: Lotus Connector for SAP (still available)

Plugin into Lotus Enterprise Integrator (Batch) or Domino Enterprise connection Service (realtime)

Development environment using Lotus Script

Support old and current SAP versions (R/3 4.6 – ECC6)

2006: Notes Access for SAP Solutions (only supported Notes 7)

Lotus Connector based solution, simple standard BAPI based scenarios

2009: Alloy by IBM and SAP

Fully SOA / Webservice based architecture

Supports ECC6

© SAP 2009 / Page 3

Agenda

1. Key trends and issues

2. Alloy solution overview

3. Why choose Alloy?

• Sample roles: payroll administrator, customer service representative

• Area expert with defined tasks

• Conducts repetitive, structured transactional work

• Uses single or a few enterprise applications

• Interface of choice: SAP Portal, SAP GUI

Business User

TaskWorker

SAP “Power User”

Typical Lotus Notes User

• Sample roles: business manager, sales representative, HR manager

• Knowledge worker or people manager

• Manages exceptions and coordinates activities & resources

• Synthesizes many sources of information

• Interface of choice: e-mail, desktop productivity tools

People Have Different Roles Within Organizations

• More workers in decision making roles – need better access to business information

• Need transparency to improve compliance with policies

• Business users have a low tolerance for complicated interfaces

• Working on many activities concurrently – new tasks must fit in, not slow everything down

Business Users are Disconnected From

Enterprise Information and Processes

Moving from it interrupts their workflow and introduces opportunities for distraction.

InstantMessaging

E-mail,Calendar, Contacts

Documents,Presentations,Spreadsheets

Social networking –blogs, mashups,

activities Personal content library

Feeds, My Widgets,

Live Text

Collaborative and business applications

Business User’s Inbox is a Catalyst for Productivity

• Business processes

• Industry expertise

• System of record

• Office productivity

• Ad-hoc processes

• On every desktop

Alloy - Bringing SAP Software to Lotus Notes

1. Key trends and issues

2. Alloy solution overview

3. Why choose Alloy?

Agenda

Ensure rapid adoption and minimal training for end users

Add functionality needed for each unique business user group

Rapid Deployment ExtensibilityFamiliar Working Environment

Deliver SAP information and applications into Lotus Notes to improve productivity

Alloy Executive Summary

Familiar Working Environment

• Easy access to BI, ERP and line of business reports

• Self service subscription and personalization

• Forward or access reports off-line

• Links to related reports and information

Reports ManagementGive users information to make good decisions

• Schedule and approve trip requests

• Links to key information, e.g. travel and expense policies

• Link to collaboration tools to discuss and resolve quickly

• Ensure data consistency and compliance

Travel ManagementRequest, review and approve trip details quickly

Leave managementManage vacation from your Lotus Notes calendar

• Schedule and approve leave requests

• Links to key information, e.g. vacation policies

• Link to collaboration tools to discuss and resolve quickly

• Ensure data consistency and compliance

Workflow Decisions ManagementManage SAP Workflow decision steps in Lotus Notes

• Bring decision steps from workflow to Lotus Notes

• Simple configuration-no customization needed

• Transparently supports multiple decision options

• Extensive customization options for specific requirements

Rapid Deployment

IBM Lotus Notes Client

IBM Lotus Notes Client

IBMLotus

DominoMail

Servers

IBMLotus

DominoMail

Servers

AlloyTM Software by IBM and SAPAlloyTM Software by IBM and SAP

SAP Business Suite

SAP Business Suite

SAP NetWeaverBusiness

Warehouse

SAP NetWeaverBusiness

Warehouse

IBM Lotus NotesAlloy

Add-on

IBM Lotus NotesAlloy

Add-on

IBM Lotus Domino Server

IBM Lotus Domino Server

SAP NetWeaver Application Server

(J2EE)

SAP NetWeaver Application Server

(J2EE)

SAP AlloyAdd-On

SAP AlloyAdd-On

Alloy 1.0 Architecture

Intuitive DesignBuild on what Notes users know and expect

Side bar adjusts to current user context

Simple action buttons for decision maker

Embedded directly into calendar, e-mail

One-click collaboration

Extensibility

Workflow IntegrationTransparently expose workflow decisions in Lotus Notes

• Configure which workflow decisions to expose in Alloy

• Add further SAP information by using ABAP workbench

• Modify the decision user interface in Domino Designer

• Integrate additional helpful information into the sidebar

Custom IntegrationBring contextual information to facilitate better decisions

• Bring contextual information from SAP Business Suite

• Use standard customization tools like Lotus Notes Designer, Lotus Script, SAP Implementation Guide

• Integrate additional helpful information into the sidebar

• Customize email and document forms to fit your needs

Agenda

1. Key trends and issues

2. Alloy solution overview

3. Why choose Alloy?

Key Benefits For the business user, the enterprise and IT

Increase effectiveness, responsiveness, and productivity

Improve decision making

Better risk management

Increase ROI

•A smarter work environment for business users, integrating the collaborative capabilities of Lotus Notes with SAP applications, workflows, and information

•Easy and intuitive access to relevant, contextual business information

•Employees can more easily adhere to business processes, follow workflows, and act on essential information

•Leverage existing investments in SAP applications and Lotus Notes.

What makes Alloy unique?Reliable, simple and extensible

<Value Scenario> improves <benefit> and <benefit>

• The first product jointly developed and supported by SAP and IBM

• Eliminates the need to build and maintain expensive custom programming or interfaces to integrate SAP applications with Lotus Notes

• Allows in-house developers and system integrators to customize and extend functionality to better serve unique needs

Sales Approval Workflow

Manager can make decision right from Lotus Notes

Contextual Information

Details

Contextual Collaboration

■ IBM Lotus Lotus Notes 8.0.2 and above Lotus Domino 8.0.2 and above

■ SAP SAP ECC 6.0 or higher SAP BI 3.5 or 7

■ Initial Languages English, German, French, Japanese, Italian

■ Platform support Lotus Notes client – initially Microsoft® Windows XP® 32 Bit

and Windows Vista® 32 Bit Domino – initially Microsoft® Windows Server®

Alloy System Prerequisites for v1.0

Alloy System Prerequisites for v1.0

Q1/2009

Target Q4/2010

Alloy v1.0 -Reporting & Analytics -Workflow Approval Pattern- Leave Request- Trip Request

Alloy 2.0-Event/Alert Framework to enable solutions- Frameworks to enable industry specific solutions

-Contact management -Calendar management

- Business Analytics- Further Lotus portfolio integration: ST, Activities, Symphony, Quickr- Unstructured activity management in support of processes- Read only access to business data for unlicenced delegate- Additional mobile device support - Languages- Platforms - Server: AIX, Linux (tbd) - Client: Mac, Linux (tbd)

Disclaimer - roadmap is subject to change without notice

Q1 / 2010Post Alloy 1.0.1 additional capabilities e.g.- RIM supports Alloy- Additional sample customization's (open NTF)- Key reports pre-packaged from SAP- Alloy's exploitation Live Text and Widgets - Notes 8.5.x support

Q3/2009Alloy 1.0.1- Data Consistency Checker- Clustering support- Notes 8.5 Support

Future Directions for Alloy by IBM and SAP

Thank you!

For more information, visit

ibm.com/software/lotus/alloy

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