Digital Renaissance

Alfresco Partner Day – December 2015

I’m @johnnewton, Founder and CTO

It all started 25 years ago…Challenges

Documentum Team – March 1991

Change is the only constant in business nowChallenges

Low “Alpha” and High “Beta”Search for High Returns, Productivity AND Risk Avoidance

Challenges

Real GDP2010 = 1.00OECD

Changing demographicsChallenges

Source:The World Fact Book 2012, CIA

Baby Boomers

Generation Y

Millennials

Retirement

Age Group and Population in Millions

Facebook Gen

Email Gen

SnapChat Gen

Challenges

We’re doomed!!!

Everyone is talking about DigitalDigital

This is a Board Level Discussion

Gartner’s Nexus is creating the Digital Enterprise

Digital

Gartner NexusPWC 6th Annual Digital IQ Survey, 2014

DigitalBusiness

Cloud Social

Big Data

Mobile

Mobile Access

Customer- and

Location- centric

services

Smart and Predictive

Data

Paper-less Processing

New Digital BankingDigital

New Digital HealthcareDigital

Top Employees

CustomerSatisfaction

ValueGrowth

Profitability

Suppliers

Production &

Logistics

Purchasing

R&D Network

Source: Scania AB – Vehicle Manufacturer

Commercial

Operations Network

Sales & Marketing

Services

Internet of

Things

Maintenance

Coordination

New Digital ManufacturingDigital

New Digital GovernmentDigital

Responsiveness to CitizensOpenness and TransparencySupport of Commerce

Shared Services

Content & Process drives the Flow of Information through the Digital Enterprise

14

Digital

CUSTOMERENTERPRISE

Data information & insights

New digitally enhanced products

and services

PROCESS

COLLABORATION

CONTENT

CONTENT

DigitalThat sounds

positively divine!

Credit: Boticelli

New Ways of Working1New Expectations of Easy, Mobile, Collaborative

of world’s workforce will be mobile in 2015

37%Legacy ECM Systems Left Behind

Source: IDC

New Generation of Digital Natives

75%of the global workforce in 2020 will be MillennialsSource: BPW Foundation

TREND

Poor user adoption• Cumbersome• Non-intuitive• No B2B sharing• No remote access

The New Digital World Demands a Different ECM Model

Trends

Content management will be personalized with foldering and process needs tailored by each individual user.

Content MobilityContext Aware

Analytics

Social Layering

Cloud

Easy Content Management

Extended EnterpriseTREND2

Inter-Connected Web of 2-way information sharing

Legacy ECM Systems Left Behind

Business not bound by the Firewall

Architected at a time when users and content stayed behind the firewall

Resellers

Customers

Agencies

Contractors

Suppliers

Employees

On-Premises

Employees, Partners and Customers

ProcessContent

Digital Enterprise

The Digital Enterprise as an Open API

Customer Info

Logistics Info

Support

Project Support

CUSTOMERSSUPPLIERS

APIAPI

Apps

Mobile

Syndicate

Submissions

Trends

Explosion in Digital Content3More Bigger, Rich and Deeper Content

Legacy ECM Systems Left Behind

More Context is Essential

Ill-equipped to handle new and traditional types of content and context

Source: IDC

Growth in digital content from 2010 to 2020

50X

Source: IDC

44%of time workers can’t find the info needed to do their jobs

?

TREND

A New Scale of InformationTrends

Enterprise Document Library

Loans & Policies

Claims & Case Processing

Transaction & Logistics Records

Research & Analysis

Real-time Video

Internet of Things

Medical & Personnel Records

Government Records & Archives

Discovery & Litigation

New IT Infrastructure4Technology Waves of Cloud and Virtualization Legacy ECM

Systems Left Behind

Flexible Deployment – OnPrem or in Cloud

Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration

Source: IDC Source: IDC

69%of enterprises use cloud computing

TREND

Where Content Lives

61%13%

Content is Different – The Security Conundrum

Trends

Virtual Machines

That’s not my

country!

Those aren’t

my laws!

Who is hacking

my data?

Are my indexes

encrypted?

Are my files

encrypted?

Those aren’t my employees

!

Bureaucrat says No!

Who else shares

my data?

Big Monolithic Stacks are crumbling under the strain

IBM Oracle Microsoft SAP EMCCloud Social

Big DataMobil

e

Sowing dis-contentComplexity / CostOne size doesn’t fit allNot Future Proof

Trends

Portrait of Pope Julius IICredit: Rafael

IBM told me that their systems would be

infallible!

Accelerate user adoptionSIMPLE

SMART

OPEN

Drive digital transformation

Connect people, content, and processes to accelerate digital transformation

Content ProcessFreedom to innovate

Our Strategy Toward Digital Transformation

Configurable Smart Process Application Model Framework

Simple + SmartContent Services

Simple + SmartProcess Services

Flexible Deployment Model and True Hybrid

Catalog of Partner-drivenSmart Process Solutions

Smart Process Applications Drive Digital Transformation

Strategy

Distribute

Insights

Collaborate

ProcessCustomer Lifecycle

Product Lifecycle

Project Lifecycle

Employee Lifecycle

CUSTOMERSSUPPLIERS

ContractsProposalsSales Mat. Onboard Service Case

Mfg PlanSpecDesign Procurement Rollout

PlanningProposalInception Implement Postmortem

OnboardHireRecruit Train Review

A Digital Platform to enable apps that drive the flow of Information through interconnected applications – Configured, Not Customized by Partners and Customers

Digital Smart Process App Architecture

29

Smart Process Apps

Simple Application Model Framework

Productivity Services

Data Control Architecture

Loosely-coupled Digital Services

SearchContent Process IntegrationAnalytics Case

Alfresco Smart Process Apps

30

Strategy

CASEID

Case Model

Process

UX / UIConfigurable Standalone

Application Templates

Contract Management

…On-boarding App

... 3rd Party Partner Apps

Digital SolutionsStrategy

Document Library

Image Management

File Sync & Share

Search & Retrieval

Business Process

Management

Records Management

Case Management

Media Manageme

nt

Information Publishing

Loosely-Coupled, Microservice Digital Flow Architecture

Strategy

32

Identity

SearchContent

Storage

Process IntegrationAnalytics

Hybrid

Digital Services

Transform Sync

Standard RESTful APIs

Flexible Activiti Processes with Flexible Deployment

Strategy

Firewall

Activiti Process Engines

Administrator User Apps

Activiti Process Engines

User Apps User Apps

Tenant Tenant

Index and Search ArchitectureStrategy

Full-Text Query

Metadata Query

Facets & Buckets

Security Filters

Results Processing

Credit: Ryan ToboraThinkBig, Teradatahttp://thinkbig.teradata.com/solrcloud-terminology/

Text Extraction

Metadata Injection & Path Processing

Shingles

ACL Processing

Results ProcessTerm-hit Highlighting

Smart Process Containers Simplify Digital Process

Strategy

Categories

Inbox

AppComponen

t

Query

Content

Process

Lifecycle

View

Bus Entity

+ Metadata

Actions

Roles

Discussions

CASE

ID

Context

Team

PermissionsAnalytic

s

No Limits – Investing in Scale, Distribution and New IT

Strategy

36

Identity & Security

Distributed

On-Premise

Cloud

Data Control Architecture

Billions of Documents

Cloud Native

Micro Services & Shared Nothing

BM4 Test Execution Environment –1.2 Billion Docs / 4.2 Million per Hour

Strategy

UI Test x 20 m3.2xlarge

Simulate 500 Users• Selenium / Firefox• 1 hour constant

load• 10 sec think time

UI Test UI Test

Alfresco

Alfresco

Alfresco x 10

c3.2xlarge Alfresco with Share and Repo

Solr x 20 c3.8xlarge

Solr Solr

Aurora x 1 db.r3.4xlarge

ELB

Sharded Solr Cloud

sites folders files transactions dbSize GB10,804 1,168,206 1,168,206,000 15,475,064 3,185

AWS Import/Export

(in place)

AWS

To change the data center equation Strategy

3-6 MonthsQuestionable ScaleLittle Redundancy

Lots of $$$

< 30 mins10x Faster

Elastic, Fault-TolerantOpen, Cost Effective

ECM ECM ECM

Search Search Search

FS FS FS

Hardware Hardware Hardware

Load Balancer

DR Plan

HSM HSM HSM

ECM ECM ECM

ELBAlfresco Alfresco Alfresco

Solr Solr Solr

S3EC2 EC2 EC2AZ1 AZ2 AZ3

Aurora

EBS

StrategyI spent the

last 6 days setting up that data center!

Credit: Michelangelo

Digital Smart Process App Architecture

40

Partner-driven Smart Process AppsConfigurable Application Model Framework

Productivity Services

No Limits Data Control Architecture

Loosely-coupled Digital Services – Smart + Simple

SearchContent Process IntegrationAnalytics Case

Strategy

Search

Analytics

Intelligence

Process

Innovation and R&D at theSpeed of Open Source and Cloud

DON’T GET LEFT BEHIND

HARTELIJK BEDANKT!@johnnewton

@Alfresco