CUSTOMER CASE STUDY Dixons Carphone

From of 1996 Dixons Carphone has achieved great success with Uniface, developing large complex applications that serve their worldwide customers.

CUSTOMER CASE STUDY Dixons Carphone

Dixons Carphone started trading in 1989, and is now the largest independent retailer of mobile

communications in Europe, with over 1,300 stores in ten countries and a 22% market share in the UK.

CUSTOMER CASE STUDY Dixons Carphone

The group employs over 8,000 people working in retail stores, support centers, online and direct sales teams.

ISe-Net Solutions Ltd is a wholly owned subsidiary, providing technology solutions exclusively to

Dixons Carphone.

CUSTOMER CASE STUDY Dixons Carphone

The Uniface ChallengeDixons Carphone was in need of an agile development environment that was fast and easy to learn, platform

independent and able to adapt to the latest technologies when required.

A productive and scalable solution that responds quickly to Dixons Carphone business requirements.

CUSTOMER CASE STUDY Dixons Carphone

We could clearly see that the Uniface developers are two or three times more productive in terms of turning round solutions. That’s important to us, because being in the mobile market, we need to be able to respond to our customers very quickly.”

Farhad Bastani, Head of Retail Development

CUSTOMER CASE STUDY Dixons Carphone

The Uniface SolutionUniface’s modular, loosely coupled applications enabling them to be upgraded in stages, making

maintenance and ongoing development much easier.

Scalability and performance that can support 800 to 900 stores across Europe all using the applications in

real-time.

CUSTOMER CASE STUDY Dixons Carphone

The Uniface SolutionUniface’s consistent look and feel, whether it is an

application Dixons Carphone would develop today or several years ago.

Uniface’s three-tier architecture enabling flexibility of deployment.

CUSTOMER CASE STUDY Dixons Carphone

The Results with UnifaceUniface’s scalability and performance that now

supports 800 to 900 stores across Europe all using the applications in real-time.

Proven technology that Dixons Carphone can rely on and work with. Seeing the value that traditional

development environments offer and is committed to the tool.

CUSTOMER CASE STUDY Dixons Carphone

Two years ago we were going to develop our application in Java, this year we didn’t think twice, we automatically went down the route of Uniface.”

Farhad Bastani, Head of Retail Development

CUSTOMER CASE STUDY Dixons Carphone

The Future with UnifaceDixons Carphone’s Uniface team comprises of around

23 dedicated developers and expects to grow.

Continue to improve the efficiency of its applications with Uniface. Faster processing means less waiting for customers and the ability for retail stores to increase

their business.

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