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Confidential & Proprietary
Jessie Hochhalt erSales Strategy & Enablement
Elements of a Successful Digital Marketing Strategy
How to Win Today’s Consumer
Confidential + Proprietary
Jessie Hochhalter
Jessie Hochhalter is on the Sales Strategy and Enablement team at Google. In her career, she has held roles ranging from Digital Advertising Operations Manager to Multimedia Advertising Director.
She has an MBA from California Lutheran University, a BA in Philosophy from UC Berkeley and a BS in Business from UC Berkeley’s Haas School of Business.
She is very passionate about helping businesses thrive in an ever-changing advertising landscape, as well as music, fitness and pitbull rescue.
Sales Strategy and Enablement
Confidential & Proprietary
1952: Roger Bannister and the 4-Minute Mile
Google Confidential and Proprietary
Confidential & Proprietary
We don’t go online. We live online.
Confidential & Proprietary
Profound Changes Across Industries...
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...Including Media!
Digital
2010 2018
17.1%
37.3% = $83B% of Spend Across All Media (USA)
Source: eMarketer
Confidential & Proprietary
2013 Now 2019Source: eMarketer
Mobile Ad Spend as a % of Digit al Ad Spend (USA)Mobile is the Main Driver
Confidential & Proprietary
Hours/Day Spent on Mobile DevicesSource: KPCB
Mobile: 6X Increase in 5 Years
Mobile has changed the consumer journey
Immediacy of action
Acting on any stimulus, whenever we’re motivated to
High expectations
for relevance and for frictionless experiences
Unscripted decisionsMore loyalty to the
need in the moment vs. a brand
Confidential & Proprietary
Mobile: a way of l i fe for consum ers
Confidential & Proprietary
How do we reach these constantly connected consumers?
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Search“how to buy a new car”
ReadNews article for advice on different brands, models & specs
Em ailfriend for car and dealer advice
VisitAutomotive site to read reviews and compare
Search“Honda dealers in Sacramento”
VisitHonda dealer
Re-m arket ing
Display Ads
Understand the Customer Journey
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“Advertisers that pause their search advertising campaignssometimes cite concerns about how much of the traffic tothe sites is truly incremental to clicks on natural search results.”
Studies show search ads drive 89% incremental traffic on avg
Source: Studies Show Search Ads Drive 89% Incremental Traffic, Research @ Google, July 21, 2013.
Understand Paid & Organic Search
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Understand Display & Video
Roughly 80% of our time is spent outside of search
96% of visitors don’t convert the first time they visit a site
Source: thinkwithgoogle.com
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Always there On all devices
Across the whole web
At all t imes of day
At every stage of the customer journey
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Always relevantRelevant to device
Relevant to time of day
Relevant to location
Relevant to individuals
Relevant to intent
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Always optimized Attribute, evaluate and optimizethe whole customer journey
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of daily Google searches are unique
? %
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15%of daily Google searches are unique
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We need better data
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Oh, I was just walking by...
How did you hear about us?
Typical Attribution
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Proprietary + Confidential
0% credit 0% credit 0% credit 100% credit
Confidential & Proprietary
Let’s go back.
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Your Business
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URLdomain
Your Business website
content
Problem with the Internet?
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Your Business
SEO
SEM
qualityscore
website
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Your Business website
web 2.0
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Your Business website
web 2.0mobile
50%+ of all queries
Confidential & Proprietary
Your Business website
web 2.0mobile
50%+ of all queries
Confidential & Proprietary
Your Business
URLdomain
website
content
qualityscore
SEO SEMweb 2.0
mobile
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What’s Next?
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Search
Video
Mobile
Offers
Local
Display
300 x 250
Site Social
How to Manage Effectively at Scale?
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PROBLEMSbusiness owners face:
timedesire
knowledge
resources
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Confidential & Proprietary
Key Takeaways
● The advertising landscape continues to change
● A cohesive advertising strategy is key (search, display, video, TM, etc.)
● Be There, Be Relevant, Be Optimized● Attribution is tricky but critical● Work with a Partner to get the most
out of your advertising efforts
Confidential & Proprietary
Jessie Hochhalt erSales Strategy & Enablement
Thank You!