Upload
ziya-b
View
64
Download
0
Tags:
Embed Size (px)
Citation preview
On Credibility by Guest Lecturer Barry Posner
MBA Forum Turkey, April 2010
Ziya G. Boyacigiller
This presentation was created and given by Ziya Boyacigiller who was leading Angel Investor and a loved mentor to many young entrepreneurs in Turkey. We have shared it on the web for everyone’s benefit. It is free to use but please cite Ziya Boyacigiller as the source when you use any part of this presentation. For more about Ziya Boyacigiller’s contributions to the start-up Ecosystem of Turkey, please go to www.ziyaboyacigiller.com
What People Look For in Their Leaders
or Why would anyone
follow you?
Barry Z. PosnerVisiting Professor – Sabanci University
MBA ForumApril 24, 2010
“Only three things happen naturally in
organizations:friction, confusion, and
underperformance.
Everything elserequires leadership.”
Peter Drucker
Imagine someone walked into this room right now and said,
“Hi! I’m going to beyour new leader.” What would you
want to ask that person?
Arlene Blum
“As long as you believe that what you’re doing is meaningful, you can cut through the fear and exhaustion and take the next step.”
Ron Sugar
“Leadership is personal…Do the
people you lead know who you
are, what you care about, and
why they ought to be following
you?”
The most critical success factor for the top
three jobs in organizations?
“Relationships with subordinates”
Center for Creative Leadership
Supervisor’s Rating
Supervisor’s Rating
Likeliness to Leave
Likeliness to Leave
Excellent 10%
Poor
Spherion & Lou Harris Associates
40%
Person willingly followed must be:
__Ambitious__Broad-minded__Caring__Competent__Cooperative__Courageous__Dependable__Determined__Fair-minded__Forward-looking
_ Honest__Imaginative__Independent__Inspiring__Intelligent__Loyal__Mature__Self-controlled__Straightforward__Supportive
____ Ambitious
(aspiring, hard-working, striving)
____ Broad-minded
(open-minded, flexible, receptive, tolerant)
____ Caring
(appreciative, compassionate, concerned,)
____ Competent
(capable, proficient, effective, professional)
____ Cooperative
(collaborative, team player, responsive)
____ Courageous
(bold, daring, fearless, gutsy)
____ Dependable
(reliable, conscientious, responsible)
____ Determined
(dedicated, resolute, persistent, purposeful)
____ Fair-minded
(just, unprejudiced, objective, forgiving
____ Forward-looking
(visionary, foresighted, sense of direction)
____ Honest
(truthful, has integrity, trustworthy, has character)
____ Imaginative
(creative, innovative, curious)
____ Independent
(self-reliant, self-sufficient, self-confident)
____ Inspiring
(uplifting, enthusiastic, energetic, humorous,
cheerful, optimistic, positive about future)
____ Intelligent
(bright, smart, thoughtful, reflective, logical)
____ Loyal
(faithful, dutiful, unswerving in allegiance, devoted)
____ Mature
(experienced, wise, has depth)
____ Self-controlled
(restrained, self-disciplined)
____ Straightforward
(direct, candid, forthright)
____ Supportive
(helpful, offers assistance, comforting
Characteristics Key to Willingness
10% Ambitious41% Broad-minded27% Caring
58% Competent30% Cooperative33% Courageous32% Dependable13% Determined48% Fair-minded
71% Forward-looking
87% Honest28% Imaginative 5% Independent
68% Inspiring38% Intelligent10% Loyal14% Mature 5% Self-controlled34% Straightforward46% Supportive
Person willingly followed must be:
39% Ambitious44% Broad-minded22% Caring
54% Competent14% Cooperative21% Courageous38% Dependable28% Determined31% Fair-minded
72% Forward-looking
71% Honest15% Imaginative 4% Independent
78% Inspiring43% Intelligent25% Loyal22% Mature21% Self-controlled19% Straightforward26% Supportive
Person Willingly Followed Must Be:
(N = 126 HKUST)
36% Ambitious54% Broad-minded13% Caring
52% Competent20% Cooperative38% Courageous27% Dependable30% Determined30% Fair-minded
70% Forward-looking
55% Honest34% Imaginative20% Independent
63% Inspiring66% Intelligent 5% Loyal34% Mature20% Self-controlled13% Straightforward29% Supportive
Person Willingly Followed Must Be:
(N = 56 Sabanci U)
38% Ambitious56% Broad-minded 6% Caring52% Competent40% Cooperative22% Courageous22% Dependable25% Determined31% Fair-minded77% Forward-looking
55% Honest43% Imaginative12% Independent61% Inspiring70% Intelligent 2% Loyal13% Mature24% Self-controlled12% Straightforward32% Supportive
Person Willingly Followed Must Be:
(N = 109 MBA Forum)
Essential Leader Characteristics
Country Honest Forward-looking
Inspiring Compe-tent
United States
Australia
Canada
China
Japan
Korea
Malaysia
Mexico
Scandinavia
Singapore
South America
U.A.E.
MBA FORUM (Turkey)
1
1
1t
3
1t
1t
1
1
3
4
1
1t
4
2
2
1t
2
1t
1t
2
2
2
2t
2
1t
1
3
3
3
1
4
4
4
3
1
1
4
3
3
4
4
4
4
3
3
3
4
4
2t
3
4
6
5% Ambitious33% Broad-minded19% Caring
62% Competent10% Cooperative10% Courageous48% Dependable38% Determined48% Fair-minded
71% Forward-looking
90% Honest 5% Imaginative 0% Independent
81% Inspiring23% Intelligent24% Loyal14% Mature10% Self-controlled33% Straightforward33% Supportive
IKEA Retail Leadership Team
China, Sweden, Denmark, England, France, Australia, United States
CREDIBILITY makes a difference
With High Credibility:
Loyal & committed
Internally motivated
Proud of organization
Empowered
With Low Credibility:
Uncommitted
Financially motivated
Inclined to leave
Afraid & unsupported
First Law of Leadership
“If we don’t believein the messenger, we won’t believe
the message.”
Jim Kouzes and Barry Posner
What does leadership look like?
Just what is credibility behaviorally?
We know that someone is credible because they
(“fill in the blank”)
“It’s pretty funny,” said Joseph Knight, 10. “But it would be funnier if it rained.”
“If you read 5,000 books this Fall I’ll
spend the weekend up on the roof!”
“I was so happy that he kept his
promise,” Esther Zamora, 8, said, as she stared up wide-
eyed at Kramer, equipped with a
tent, lawn chair and some favorite
books.
Parents talked about how the
idea made their children more excited about
reading.
“He’s the best principal the
school has every had,” says
Debbie Lomedi, mother of
Selena Cervantes, 6.
“companies where employees strongly believed their
managers followed through on promises and
demonstrated the valuesthey preached were
substantially more profitablethan those whose managers scored average or lower.”
Tony Simons
Clap Your Hands
Let’s clap our hands.
Let’s see if the whole group can clap together in perfect unison:
“I ’ll count to three, and RIGHT on three, you clap. Okay?”
“The model we setwith our actions
is far more powerfulthan anything we say!”
Jim Kouzes and Barry Posner
People lead on the basis of what they say and what they
do.
DWYSYWDDWYSYWD
We follow them because of their
credibility!