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Financial Services Customer Story
Newbury Building Society
Financial Services Case Study
[email protected] +44(0)1785 246777
Not only has the solution provided
multiple teams with improved reporting,
but it has also delivered substantial time
efficiencies. Elliot Walker, Data Analysist,
noted how the solution “saves me about
half a day each month…for just one
report”.
With a wealth of benefits across the
organisation, Newbury Building Society
are now able to leverage key data far
more effectively through a fully
self-service solution. For end users,
waiting for reports to be generated is
no longer an issue and data analysts
have a far more effective, single
solution interface to report from and
analyse in the future.
After a rapid implementation, Melanie
Mildenhall, Customer Services Manager,
noted immediate benefits. “Our reporting
has been transformed and has now been
rolled out to Finance, Treasury and Sales &
Marking, saving our team lots of time. We
can now respond much quicker to requests
for information or new reports and also
have a single version of the truth.”
Financial Services Case Study
The Challenge The Solution
In 2012, Newbury Building Society decided
to upgrade the core IT infrastructure.
Originally utilising the Yorkshire Key Services
Ltd. (YKS) system to extract data through
Oracle Discoverer before passing through
Excel for reporting, monthly business
reports would take a number of staff several
days to complete.
Established in 1856, Newbury Building Society has been helping the people of
Central Southern England with their savings and mortgages for almost 160
years.
Key Benefits
Transformed reporting for multiple departments
Substantial time efficiencies
Provides end users with a single version of the truth