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The Open ERP effect... Richard's Success

OpenERP Customer Success Story

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How an open source business application suite can change your company: the OpenERP effect...

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Page 1: OpenERP Customer Success Story

The Open ERP effect...

Richard's Success

Page 2: OpenERP Customer Success Story

Richard is abrilliant manager...

Page 3: OpenERP Customer Success Story

he founded his manufacturing company in 1985...

Page 4: OpenERP Customer Success Story

In 2000 he reached45 employees

Page 5: OpenERP Customer Success Story

In 2000 he reached45 employees

...to fulfill 4500 orders a day = 100 orders / employee

Page 6: OpenERP Customer Success Story

This is George,

Richard's CFO

Page 7: OpenERP Customer Success Story

George likes his Accounting software...

Page 8: OpenERP Customer Success Story

But he wastes hours each day on...

Page 9: OpenERP Customer Success Story

But he wastes hours each day on...

Creating invoices based on datafrom their logistics application

Page 10: OpenERP Customer Success Story

But he wastes hours each day on...

Synchronizing timesheets withhis analytic accounting

Page 11: OpenERP Customer Success Story

But he wastes hours each day on...

Encoding Refund Invoices basedon emails from after-sales services

Page 12: OpenERP Customer Success Story

But he wastes hours each day on...

Preparing consolidated reportingfor Richard

Page 13: OpenERP Customer Success Story

But he wastes hours each day on...

Pushing documents to their internalDocument Management System

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But he wastes hours each day on...

Processing payments through bank interfaces...

Page 15: OpenERP Customer Success Story

So it is for all other employees

on their respective applications.

Page 16: OpenERP Customer Success Story

Richard's IT infrastructure exploded

in a few years...

Page 17: OpenERP Customer Success Story

In 2006 they reached90 employees

...but they fulfill only 5000 orders a day = 55 orders per employee

Page 18: OpenERP Customer Success Story

The overhead makes them fulfill 45% fewer orders per employee than they did 6 years ago !

That growth makes Richard's margins decrease !

Page 19: OpenERP Customer Success Story

Tina is theHR Manager

Her business lifebecame difficult whenthe company grewto 90 people in 2007.

Page 20: OpenERP Customer Success Story

So she asked Richard fornew software to manageemployees' leave and holidays.

Page 21: OpenERP Customer Success Story

Richard was afraid of this request because,to be efficient this new software should:

• Process data from employees' timesheets• Integrate with the project management system• Integrate with the payroll software• Display holidays in the enterprise shared calendar

Page 22: OpenERP Customer Success Story

Richard thought it was time to go for a completely new strategy for their IT structure.

So, he integrated :

They activated the “holidays” module only for an easy and quick integration.

Page 23: OpenERP Customer Success Story

His motivation was due to:

• License : 0$• Starting costs for On Demand: 0$• One software to fit all business needs• 350+ integrated modules• Fully Open Source

Page 24: OpenERP Customer Success Story

The new infrastructure looked like this...Annual Maintenance: 45.000 $Annual Licenses: 39.000 $

Page 25: OpenERP Customer Success Story

Tina was so happy with herHR management system thatRichard decided to useother modules from Open ERP.

Page 26: OpenERP Customer Success Story

They first activated the CRM modulesto replace Ms. Dynamics CRMAnnual Maintenance: 45.000 $Annual Licenses: 39.000 $

Page 27: OpenERP Customer Success Story

They first activated the CRM modulesto replace Ms. Dynamics CRMAnnual Maintenance: 40.000 $Annual Licenses: 33.000 $

Page 28: OpenERP Customer Success Story

Then, they activated modules for manufacturing, sales, BI and projectsAnnual Maintenance: 20.000 $Annual Licenses: 13.000 $

Page 29: OpenERP Customer Success Story

Then, they activated modules for accounting and human resources mgt.Annual Maintenance: 12.000 $Annual Licenses: 7.000 $

Page 30: OpenERP Customer Success Story

And they did the same for all other services in 2008.

Their new infrastructure looks like......

Page 31: OpenERP Customer Success Story

A fully integrated management system:

Annual Maintenance: 10.000 $Annual Licenses: 0 $

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Now Richard is ahappy manager...

He reduced licenses and maintenance costs to 1/8 of their previous cost !

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... he has a system that can evolve with his company's needs...

And employees' recurring tasks have been reduced by 40% due to integration and automation.

Page 34: OpenERP Customer Success Story

And all of this while keeping and improving his visibility and control of all the enterprise processes

Page 35: OpenERP Customer Success Story

And Tina likes his new way of working...

She has a unique and integratedsystem for the shared calendar, the vacation management, the planning, ...

Page 36: OpenERP Customer Success Story

This allowed the company to grow quickly,while keeping and controlling its efficiency

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And Richard was able to launch newoff-shored organizations in only 2 weeks.

He controls all offices from one system.

Page 38: OpenERP Customer Success Story

And to extend their new way of working to suppliers and customers, Richard activated Open ERP's portals

Page 39: OpenERP Customer Success Story

... all customer and supplier processes are fully integrated with the Company.

Page 40: OpenERP Customer Success Story

There are thousands of companies like Richard's ...

If you want to be one of them, check: http://openerp.com

To discover Richard's customers, check: Customers in Action