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MARCH 10 2016 #MOBILECONVENTION SIZE DOESN’T MATTER @ashleybohunk

Size Doesn't Matter | Twitter at Mobile Convention London 2016

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Page 1: Size Doesn't Matter | Twitter at Mobile Convention London 2016

M A R C H 1 0 2 0 1 6

# M O B I L E C O N V E N T I O N

SIZE DOESN’T MATTER

@ashleybohunk

Page 2: Size Doesn't Matter | Twitter at Mobile Convention London 2016

WHY TALK ABOUT SIZE?

#SIZEDOESNTMATTER

Page 3: Size Doesn't Matter | Twitter at Mobile Convention London 2016

USE THIS ONE WEIRD TRICK

TO PROVE WHY SIZE DOESN’T MATTER

#SIZEDOESNTMATTER

Page 4: Size Doesn't Matter | Twitter at Mobile Convention London 2016

WHAT MY DUTCH CLIENT

SAID: “This is a boring topic.

We already know size doesn’t matter.”

#SIZEDOESNTMATTER

Page 5: Size Doesn't Matter | Twitter at Mobile Convention London 2016

T ITLE

5

PERFECT WORLD

• Senior people work on digital

• Platforms are easy to compare

• There is no ad fraud

• There are no ad blockers

• You can measure campaigns

with this one simple trick.

#SIZEDOESNTMATTER

Page 6: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

But the digital

advertising world IS FAR FROM

PERFECT.

Page 7: Size Doesn't Matter | Twitter at Mobile Convention London 2016

You may not be looking at size.

Page 8: Size Doesn't Matter | Twitter at Mobile Convention London 2016

You may not be looking at size.

BUT A LOT OF PEOPLE ON

YOUR TEAM PROBABLY DO.

Page 9: Size Doesn't Matter | Twitter at Mobile Convention London 2016

WHY LOOK AT ONLY SIZE?

Because real measurement is hard work & takes time.

#SIZEDOESNTMATTER

Page 10: Size Doesn't Matter | Twitter at Mobile Convention London 2016

• Most Views

• Most Clicks

• Highest Engagement

• Most Effective Cost

• Most Impressions

SIZE IS EASY:

#SIZEDOESNTMATTER

Page 11: Size Doesn't Matter | Twitter at Mobile Convention London 2016

MEASUREMENT: All are all “likes” equal?

= =

#SIZEDOESNTMATTER

?

Page 12: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

TO BE EFFECTIVE:

We must work to see the TRUTH

BEHIND THE NUMBERS

Page 13: Size Doesn't Matter | Twitter at Mobile Convention London 2016

BEYOND SIZE: THINGS TO CONSIDER

Context Conversion ConnectionConsistency

#SIZEDOESNTMATTER

1 2 3 4

Page 14: Size Doesn't Matter | Twitter at Mobile Convention London 2016

U N D E R S T A N D

CONTEXT#SIZEDOESNTMATTER

1

Page 15: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

Page 16: Size Doesn't Matter | Twitter at Mobile Convention London 2016

UberFacts @UberFacts

Heineken NL @Heineken_NL

Koi fish can live for centuries. One lived to be 226-years-old.

Twitter Adverteren @TwitterAdsNLGebruik onze Ads Editor tool en plan je campagnes nu nog gemakkelijker in.

Let’s celebrate the Dutch way! #noorderlicht

Promoted

EVERYONE IS DIFFERENT:

Same metrics, but they mean

different things.

Page 17: Size Doesn't Matter | Twitter at Mobile Convention London 2016

UberFacts @UberFacts

Heineken NL @Heineken_NL

Koi fish can live for centuries. One lived to be 226-years-old.

Twitter Adverteren @TwitterAdsNLGebruik onze Ads Editor tool en plan je campagnes nu nog gemakkelijker in.

Let’s celebrate the Dutch way! #noorderlicht

Promoted

• Viewed? • Clicked? • Liked? • 50% completion? • 100% viewed? • WTF?

WHAT MATTERS?

Page 18: Size Doesn't Matter | Twitter at Mobile Convention London 2016

RESULT TWO 90% of people viewed all the content

RESULT ONE 10% of people completed the video

DID THEY WATCH MY :30 VIDEO?

The last 5 seconds were a logo 25 seconds was brand content

#SIZEDOESNTMATTER

Page 19: Size Doesn't Matter | Twitter at Mobile Convention London 2016

CONTEXT: To measure results, SET KPI’S IN CONTEXT OF THE CONTENT & PLATFORM

#SIZEDOESNTMATTER

Page 20: Size Doesn't Matter | Twitter at Mobile Convention London 2016

U N D E R S T A N D

CONVERSION#SIZEDOESNTMATTER

2

Page 21: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

Page 22: Size Doesn't Matter | Twitter at Mobile Convention London 2016

T ITLE

22

IS IT THE PLATFORM OR THE TACTICS?

• Client wasn’t seeing conversions

from their campaign

• Client only targeted desktop

• Client said people don’t convert

on mobile

#SIZEDOESNTMATTER

Page 23: Size Doesn't Matter | Twitter at Mobile Convention London 2016

AWARENESS

PURCHASE

THE MISTAKE: ALL IT TAKES ISONE PHASE

#SIZEDOESNTMATTER

Page 24: Size Doesn't Matter | Twitter at Mobile Convention London 2016

PREFERENCE

CONSIDERATION

OPINION

AWARENESS

PURCHASE

THE REALITY: EVERYPHASE MATTERS

#SIZEDOESNTMATTER

Page 25: Size Doesn't Matter | Twitter at Mobile Convention London 2016

INITIAL IMPRESSION

FINAL CONVERSION

#SIZEDOESNTMATTER

THE CONSUMER HAS MANY TOUCHPOINTS

Page 26: Size Doesn't Matter | Twitter at Mobile Convention London 2016

PREFERENCE

CONSIDERATION

OPINION

AWARENESS

PURCHASE

NOT EVERY PHASE HAS A CLICK

#SIZEDOESNTMATTER

Page 27: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

CONVERSION: Focus on connecting during the ENTIRE CONSUMER EXPERIENCE.

Page 28: Size Doesn't Matter | Twitter at Mobile Convention London 2016

U N D E R S T A N D

CONSISTENCY

#SIZEDOESNTMATTER

3

Page 29: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

Page 30: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

INITIAL SUCCESS A lot of

damn Tweets.

Page 31: Size Doesn't Matter | Twitter at Mobile Convention London 2016

The whole SIZE shows the reality.

WAS THIS A SUCCESS?

#SIZEDOESNTMATTER

Page 32: Size Doesn't Matter | Twitter at Mobile Convention London 2016

JAN MAR MAYFEB APR AUG DECJUL SEPJUN NOVOCT

EVERYDAY MOMENT LIVE/CAMPAIGN MOMENT

BEING CONSISTENTLY ALWAYS-ON GROWS SOV

EVERYDAY MOMENT

#SIZEDOESNTMATTER

Page 33: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

CONSISTENCY:Focus on CONSISTENT NUMBERS OVER SIZE in your metrics for better results.

Page 34: Size Doesn't Matter | Twitter at Mobile Convention London 2016

C O N S I D E R

CONNECTION#SIZEDOESNTMATTER

4

Page 35: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

Page 36: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

Make a connection to a person in order

to persuade them to buy your product.

GOAL OF ADVERTISING

Page 37: Size Doesn't Matter | Twitter at Mobile Convention London 2016

J. CREW GREAT CLOTHINGBRAND

#SIZEDOESNTMATTER

Page 38: Size Doesn't Matter | Twitter at Mobile Convention London 2016

J. CREW GREAT STORE EXPERIENCE

#SIZEDOESNTMATTER

Page 39: Size Doesn't Matter | Twitter at Mobile Convention London 2016

J. CREW GREAT WEB SITE.

#SIZEDOESNTMATTER

Page 40: Size Doesn't Matter | Twitter at Mobile Convention London 2016

J. CREW NOT SO GREAT EXPERIENCE.

J. CREW ALOT OF CONNECTIONS

#SIZEDOESNTMATTER

Page 41: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

DID J. CREW CONNECT?

Right audience

Right moment

Right content

#SIZEDOESNTMATTER

Page 42: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

CONNECTION: Difficult to measure, so you must create and promote content that is RELEVANT & TIMELY.

Page 43: Size Doesn't Matter | Twitter at Mobile Convention London 2016

BEYOND SIZE: THINGS TO CONSIDER

Context Conversion ConnectionConsistency

#SIZEDOESNTMATTER

1 2 3 4

Page 44: Size Doesn't Matter | Twitter at Mobile Convention London 2016

Look at metrics from a variety of angles. Bigger does not necessarily = better.

1

Hire experienced marketers to manage and create on your digital campaigns.

3

KEY TAKEAWAYS:

#SIZEDOESNTMATTER

Focus on the consumer and see your content from their point-of-view.

4

2 Understand what the numbers mean - and don’t mean - on various platforms.

Page 45: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

Nobody counts the number of ads you run; they just remember THE IMPRESSION YOU MAKE.

- Bill Bernbach, DDB

Page 46: Size Doesn't Matter | Twitter at Mobile Convention London 2016

#SIZEDOESNTMATTER

THANK YOU @ashleybohunk