The do's and dont's of employee involvement

  • View
    968

  • Download
    0

Embed Size (px)

Transcript

  • Do you want to be more profitable and maintain higher levels of customer satisfaction?

    INVOLVE YOUR EMPLOYEESBusinesses with involved employees

    have 22% higher profits

    and 10% higher customer satisfaction

    But only 13% of the worlds 1.3bn full-time employees are involved in

    their businessSO WHATS GOING WRONG?

    WHAT CAN YOU DO ABOUT IT?

    We surveyed over 900 people globally71% complained of poor involvement they called out:

    Lipservice Leadership

    Not living the change while missions are laminated not lived

    Jargon MonkeyCorporate-style preaching with meaningless words

    Its not enough to include employees involvement goes deeper

    MAKE SURE YOU:

    Heavy handed processes and continuous meetings with little value

    Command& Control

    Youre on your ownNo change in processes, training or follow-up provided

    Empty StoryCreating a story for change which has no compelling vision or strategy at its heart with leadership using email as the main source to disseminate information.

    Cant see the forest for the trees

    Talking shop

    Aimless meandering

    Top-down orders, autocratic, hierarchical command without discussion

    Communicating the what and how but missing the why, with no real context, reason or goal

    Addressing short-term challenges, ignoring long-term issues, no sight of broader vision

    Source: Gallup, State of the Workplace: Employee Engagement Insights for Business Leaders Worldwide (2013)

    Set a clear direction & purpose

    of growth driver organisations have a clear company, team

    or brand purpose source: The Growth Drivers Study

    87%

    Emotionally engage with your employees

    Companies with engaged employees,

    outperform those without by 202%

    source:http://www.dalecarnegie.com/employee-engagement/engaged-employees-infographic/

    202%

    Focus on your employees strengths

    engagement rate within teams led by managers who focus

    on their strengths source:http://www.gallup.com/businessjournal/189074/no-managers-organizational-approach-doesn-work.aspx

    61%

    Follow-through with your plans and empower your

    people to help youof our respondents want greater empowerment at work

    of growth driver organisations have a clear capability strategysource: The Growth Drivers Study

    63%

    75%