How Deal Enablement Can Avert Messaging Breakdowns

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Observed a Sales Meeting?How many months since you last

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If so, you may beFLYING BLIND

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Death by PowerPointHow Deal Enablement Can Avert Messaging Breakdowns Once You Get The Meeting

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It. Was. Awesome.Right after the meeting, the sales team tells you

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You Hear NothingAnd yet, for weeks afterward

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Sound Familiar?

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BLACK HOLEYou may have fallen into theof Content MarketingPOORLY PREPARED SALES PRESENTATIONS

I Would Go it AloneMy entire career,

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To make an impact I wasConstantly Burning Both Ends

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Too often, it felt like Pushing a (Big) Rock Up a (Big) Hill

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Feb 2015: Things Were About to Change

A Chance to Do Things Differently

Retail Technology SolutionsAverage Sales Cycle ~190 DaysAverage Selling Price ~$750,000Targets: CIO, CMO, CEO, COO

Launched (via Spin-Off from Epicor) June 2015

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We Dug InTo establish our brand and build demand,

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Target PersonasWe identified and defined our

Customer JourneysWe carefully mapped our

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Content MapsWe created detailed

SHAREDRESOURCES

CORPORATECULTURE

PRODUCTNEWS

SOCIALMEDIA

RESOURCES

COMPANYINSIGHT

PRODUCTUPDATES

BLOG

THOUGHTLEADERSHIP

CASESTUDIES

PRODUCTDETAILS

WEBSITE

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Content LibraryAnd we assembled an expansive

An Engaging Web Site

An Active Blog

A Diverse and Growing Social Presence

High-Impact Thought Leadership Assets

A Comprehensive Collateral Collection

Deep Commitment to Our Community

Professional Presentation ToolsCorporate Solution Industry

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Pipeline Began to GrowFairly quickly, our

Nurture leads throughout the funnelWe had enough content to

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Or maybe not...

Getting Caught in the FunnelToo many opportunities were

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Identified Two SuspectsUpon closer inspection, we

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60,000

Personalize PresentationsThey were using all that airplane time toon the way to THE meeting!

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Again.

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The Sales Team Had Done it to Me

#SlidesOfShame

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Theyre Like WeedsThe problem with bad slides?

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Popping Up EVERYWHEREPretty soon, they start

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This is a DEAL CLOSING slide

I mean,Really??

???

Bad Slides?The biggest problem with

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Bad ContentStruggle to overcome#B2BMX

Even the best speakers

Lostor IgnoredOur value message was getting

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Struggling to Close DealsAnd we were consistently

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Shake ThingsUp a BitClearly, it was time to

We Set Up a Test LabNew company, new tricks:Scalable, Repeatable and EffectiveCould we create a deal enablement program?

Change CourseStep 1: We had to convince sales to

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Simply wasnt the right approachGoing negative with themWe needed a clear, unambiguous argument

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We. Arent. APPLE.

Clear ProductDifferentiation is Often DifficultFor all but a very few companies,

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Differentiate via PresentationsIt is much easier, however, to

Bad Presentations are EVERYWHERE

What Good Could Look LikeNext, we had to show them

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Ideal DealWe went on a hunt to find theWinnable*Broad Product MixHigh VisibilityInfluential Salesperson

We Got to Work

WHO DOESNT LOVE A HAPPY ENDING?

A Home Run!

Everywhere.Soon, requests for help came in from

We Needed to Scale the Process

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Pillars of Scalability:ToolsTrainingPrioritization

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TOOLS: 40+ SLIDES IN PPT TEMPLATE

TOOLS: 50+ ICONS PREPARED FOR PPT

TOOLS: 700+ PRE-SIZED IMAGES

IN-DEPTH PRESENTATION TRAINING

Practice What You Will Preach

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PRIORITIZE OR PERISH!

The Hot List: ABM Best Practice

A Look at Our Test Lab ResultsIs it working?

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Good Slides Quickly SpreadWhen people saw what good could look like,

Raising the BarIn deal after deal, people began

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Defined a Clear VisionPeople began to tell stories that

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Get PersonalPeople found new ways to

The Account Executive

No Sign of The Prospect

Get CreativePeople truly began to

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Began to ImproveSoon, many key metrics in these dealsWin Rates | Margins | Time to Decision | Cost of Sales

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We just had to maintain the momentum

AwarenessInterestConsiderationIntentEvaluationBuy

BEFORE

AFTERDeeper into the FunnelThe first step was to expand our efforts to get

Sharpen Our FocusNext, we needed toon additional metrics

Realign Our ResourcesThen we had to

30%

25%

15%

20%

Constant ReinforcementNext, we put a plan in place for

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1992a B2B Marketer since

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Proved the Process WorksWe have work to do, but we have already

Recap: How We Impacted 71 DealsInvested in effective toolsConducted comprehensive training Extended our reach deeper into the funnelSharpened our focus on win ratesRealigned/reallocated our resourcesImplemented reinforcement programs and processesKept paying attention!

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OpportunityStatusSki RetailerSelectedChildrens RetailerSelectedRV RetailerActive - Final TwoHome Dcor RetailerActive - Final TwoRunning Gear RetailerActive Final Two

Perhaps My Proudest Moment

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Despite the improved metrics and win rates

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Thank You!

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