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Présentation 5 : Performance Marketing : from Real Time Bidding (RTB) to Data Management (DMP), Vincent Delmotte du 13 octobre.
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Performance Marke-ng
From Real Time Bidding to Data Marke-ng
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History
The Display Adver-sing ecosystem is changing drama-cally
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History Google transformed the ad market into an automated
stock market : Text Link in 2002
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History Google transformed the ad market into an automated
stock market : Display in 2008
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Today
AdExchanges interconnec-ons
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Performance Marke-ng
Increase your convers-on
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What is Performance ? Definition Performance marketing is defined by getting measurable return on investment.
Unlike traditional marketing platforms such as TV, print or radio,
Performance Marketing implies pay-for-performance. This means that one
pays only a fixed amount per action or share of revenue per sale rather than
paying for advertising and then hoping for the best.
Advertisers pay a set price for a defined action such as a download, a visit, a lead,
a click, a registration, an information request, a purchase, etc.
Pricing is appealing to advertisers as the majority of risk is passed on to
Sales-House.
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How does it work ? Search : text link
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How does it work ? Social : text link
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How does it work ? Display : graphical
Leaderboard
IMU
Skyscraper
Textlink
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How does it work ? Conversion TAG We absolutely need to place pixels to be able to measure the performance of your
campaign.
A pixel is a single line of HTML coding that is placed on the “Thank You” page of
a website, or the page directly following the conversion. When the “Thank
You” page appears, we receive a request from the browser for this 1x1 pixel
which alerts us that a conversion has occurred.
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How does it work ?
2. Click
3. Conversion
1. Impression
Every impression / click / action generated is recorded within the ad server with date and time (via cookies).
Landing Page
Fill in
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Post-‐impression vs. Post-‐click
The Click Through Rate is an inadequate
indicator undervaluing the ads
efficiency.
- 20% of conversions originate from clicks.
- Whereas 79.6% of conversions originate
from the contact with the advert
without clicking.
Distribution of the standard banner conversions in the world, Post-Impression vs Post-Click,
Q3 2009-Q2 2010 (% of total)
Post-Impression Conversions
79,6%
Post-Clic Conversions
20,4%
Source: MediaMind, « Standard Banners-Non-Standard Results »
Beyond the click
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Retarge-ng
Retargeting pixels simply drop a cookie on a users machine when a page on the
clients website is visited, this identifies the user as being part of a population
for re-targeting should that user re-enter our network.
When setting up retargeting for an advertiser or a publisher, there are three steps:
- Setting up ad servers to read and write specific data to the cookie.
- Building the population.
- Targeting a media or campaign back to the population.
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Basic-‐Retarge-ng
Thanks to retargeting, we find your users back on the sites of
our network and show them your specific ads with a personalized message in priority
Only 2% of users buy on the site during their first visit
Banner 1 Banner 2 or nothing
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Dynamic-‐Retarge-ng
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Hitech.com
500€
The user has seen a 46cm TV on the Hitech.com site
We personalize the banners by showing the products previously consulted by the user.
We personalize the banners by highlighting the products from the same category in the banners (TV size, price, brand, etc…)
We personalize the banners by highlighting additional products In this case, it could be a DVD player or home cinema sound system.
Product recall Recommendations Cross selling
The user has placed the TV in the basket page but has not bought the product.
The user has bought a 46cm TV
Hitech.com
300€
Hitech.com
100€
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Duplica-on
Duplication occurs when two or more online properties take the credit for the
same sale.
The industry uses the last click/impression/search as the means for determining
which property generated the sale/action.
This is fundamentally flawed because several number of exposures and touch
points are required to result in a sale. Also, this method does not factor in
the impact of any offline activity.
Short of asking a user it is impossible to determine what creative messages
influenced the user to buy/engage.
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Duplica-on The overlapped areas are the ‘risk of duplication’ for each network. The network with the largest spend will have the highest chance of being the last exposure. The network with the lowest spend will be ‘handicapped’. The conversion is firstly assigned to the last click or to the last impression.
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AdExchange
Reach your target
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AdExchange
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A changing ecosystem
Agencies -
Trading desks
DSP Demand side
platforms
Sales House
- Adnetworks
DEMAND SUPPLY AUTOMATISATION TECHNOLOGY
SSP Supply side platforms Editeurs Advertisers Publishers
AdExchange
Ad Exchange are now in the middle of transactions between advertisers, sales houses, and publishers…
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AdExchange
A sell side pla<orm, also known as a publisher yield opDmizer, works with publishers to increase their adverDsing revenue and help manage ad inventory , pricing, yield management, and the mulDplicity of publisher sales channels.
SELL SIDE PLATFORM
Demand side pla<orms (DSPs) enable buyers to connect directly to mulDple sources of inventory supply ( SSP, Publisher, adnetwork ) and provide such benefits as workflow simplificaDon, integrated reporDng, algorithmic buying opDmizaDon, and the ability to make impression-‐level bids (RTB)..
DEMAND SIDE PLATFORM
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AdExchange
Agency trading desks can be thought of as a specialized arm of larger media buying agencies that focus on media trading and RTB. Each desk represents a specific agency. Agency buying desks generally serve as the liaison between the adverDser or parent agency and the pla<orms they use to facilitate real-‐Dme bidding. For example, an agency buying desk may work with a DSP to facilitate an RTB campaign.
TRADING DESK
Ad networks aggregate supply (inventory) and demand (ads) and add their own and 3rd party data as well as targeDng and opDmizaDon technology. Ad networks are slowly adding RTB capabiliDes in order to facilitate RTB transacDons on behalf of agencies, adverDsers, and agency buying desks.
ADNETWORKS
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AdExchange
Ad exchanges are powered marketplaces where numerous ad networks, publishers, adverDsers and other sources of supply and demand meet to buy and sell media in conDnuous real-‐Dme bidding aucDons. Exchanges provide workflow and reporDng services and tools for buyers and sellers, as well as access to data suppliers and targeDng, opDmizaDon and analyDc technology andservices.
ADEXCHANGE
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EcoSystem
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Real Time Bidding
Real Time Bidding is a parDcular way of selling. It is like a stock exchange price that is determined by the balance of supply and demand. In the network marketers compete with each other to win the bidding. All the users can be ‘’bought’’ in real Dme, so the banner is seen by the right target at the right moment at the right price.
RTB
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Real Time Bidding
STEPS in less time than 120 milliseconds
- Net surfers consult a web page
- Each impression is auctioned
- Interested buyers make bids
- The highest bid wins the impression
- The winner serves its ads
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Real Time Bidding
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Formats
IAB standards Expandables
Footer
IAB standards & Big Exposure
Skinban
When RTB meets Premium advertising, to offer Standards AND Rich Media formats
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Campaign priority
Adv. Imp. Clics CTR CONV CPM CPC CPA Budget eCPM Position
A 1.500.000 5.000 0,3% 2,00 € 3.000,00 € 2,00 € 4
B 1.250.000 5.000 0,4% 0,80 € 4.000,00 € 3,20 € 1 C 1.500.000 7.500 0,5% 0,50 € 3.750,00 € 2,50 € 3
D 1.000.000 5.000 0,5% 100 30 € 3.000,00 € 3,00 € 2
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Targe-ng : device
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Targe-ng : network
Recent update :
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Targe-ng : sites
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Targe-ng : region
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Targe-ng : language
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Targe-ng : -me
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Targe-ng : mobile/OS
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Targe-ng : mobile operator
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Data Marke-ng
Reach your target
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Data targe-ng : ecosystem
WEB & MOBILE
REGISTRATIONS & SUBSCRIPTIONS
THIRD PARTY DATA
AGENCIES NETWORK
DATA STORE
DIRECT SALES PRIVATE EXCHANGE RTB
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Collec-on methods
SINGLE TAG ALLOWS THE COLLECTION OF DATA:
URL CATEGORY SUB-CATEGORY CONTENT KEYWORD SOCIAL SHARING INTERACTION WITH ADVERTS REGISTRATION FORM DATA
ONLINE
1
OFFLINE USE OF CRM DATABASES TO ENHANCE EXISTING SEGMENTATION
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Data structure
CATEGORIES SOCIODEMOGRAPHIC
CATEGORIES
AREAS OF INTEREST
LOOK ALIKE
TAILOR- MADE
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Socio demographic
1I EDITOR DATA
Our DMP provide us with informaDon relaDng to their internet users that are logged-‐on. > Criteria of sex, age, post code, are from opt-‐in email programmes (a subscripDon to a newsle1er e.g.)
2I PROFILING Measurement of internet reference audience in Belgium > Measure their uses: Dme spent, page views, coverage > IdenDfy the socio-‐demographic profile of visitors
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Categories
COMPUTERS ELECTRONICS
CARS VEHICLES
BEAUTY PERSONAL CARE
WORLD LOCAL ISSUES
ONLINE COMMUNITIES
TRAVEL
BUSINESS INDUSTRY
SPORTS
SHOPPING
FOOD DRINK
EDUCATION
FINANCE
ARTS ENTERTAINMENT
NEWS
LIFESTYLES
SCIENCE
REFERENCE LANGUAGE
RECREATION REAL ESTATE
PETS ANIMALS
HOME GARDEN
GAMES
HEALTH
LAW GOVERNMENT
INTERNET TELECOM
4.7 M 13 M 7.8 M 6.3 M 300 K
18 M 12 M 500 K 35 M 20 M
5.7 M 1.3 M 11 M 2.9 M 3 M
33 M 35 M 3.2 M 900 K 31 M
9.5 M 200 K 1.8 M 5.5 M 400 K
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Look a like
PROSPECT CONVERT
BROADCAST OF CUSTOMISED ADVERTISING
1 2 3 4 5
CREATION OF TAILOR-MADE
CATEGORISATION
MATCHING WITH SIMILIAR BEHAVIOUR
PROFILES
TARGETING OF INTERNET USERS WITH A SIMILAR PROFILE TO INTERNET USERS THAT ARE CHANGING
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Tailor made
SOCIODEMOGRAPHIC
BEHAVIOURAL
GOAL ORIENTED
EXCLUSIVE DATA DAILY ENHANCEMENT OF CATEGORIES
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Case Study
AOL
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Site Audience
• Customer: AOL
• Sector: travel
• Activity: renting of family holiday resorts
• Problematic: less and less sales via travel agencies
decrease of the website audience
• Target: Increase sales rapidly
• Proposition: Search Engine Marketing & Display Advertising
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Site Audience
0
2.000
4.000
6.000
8.000
10.000
12.000
14.000
16.000
18.000
Trafic Direct Search Brand Search Generique Display AffiliaDon AdExhange RTG
897 V.U.
77.457 V.U.
18.492 V.U. 22.987 V.U.
27.057 V.U.
Ad Exchange Contextual
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Conversion
0
50
100
150
200
250
300
350
400
450
03/2011 04/2011 05/2011 06/2011 07/2011 08/2011 09/2011 10/2011 11/2011 12/2011 01/2012 02/2012
Trafic Direct Search Brand Search Generique Display AffiliaDon AdExhange RTG
1.400 Conv. – 1,8%
888 Conv. – 4,8%
283 Conv. – 1,23% 504 Conv. – 1,8%
101 Conv. – 11,26%
March April May June July August Sept October Nov Dec January February
Ad Exchange Contextual
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CPA
5,84 € 54,08 € 30,45 € 9,48 €
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Thank You
52
HI-MEDIA IS A PIONEER IN MOVING FULL AD-EXCHANGE ENJOYS LEADERSHIP, TECHNOLOGY & EXPERTISE
Editeurs
Vincent Delmotte
Country General Manager – HiMedia Belgium Founder & Managing Partner - AdExpert Vice-President and Treasurer – BMMA
Member of the Board and Treasurer – DMA Founder & Member – IAB Belgium
[email protected] @vdelmotte
www.linkedin.com/in/vincentdelmotte