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8/10/14 1 10 lundis pour ra1raper le train du digital Performance Marke-ng From Real Time Bidding to Data Marke-ng 10 lundis pour ra1raper le train du digital History The Display Adver-sing ecosystem is changing drama-cally

Bmm aformationdigitale2014

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Présentation 5 : Performance Marketing : from Real Time Bidding (RTB) to Data Management (DMP), Vincent Delmotte du 13 octobre.

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Page 1: Bmm aformationdigitale2014

8/10/14  

1  

10  lundis  pour  

ra1raper  le  train  du  digital  

Performance  Marke-ng  

From  Real  Time  Bidding  to  Data  Marke-ng  

10  lundis  pour  

ra1raper  le  train  du  digital  

History  

The  Display  Adver-sing  ecosystem  is  changing  drama-cally  

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10  lundis  pour  

ra1raper  le  train  du  digital  

History  Google  transformed  the  ad  market  into  an  automated    

stock  market  :  Text  Link  in  2002    

10  lundis  pour  

ra1raper  le  train  du  digital  

History  Google  transformed  the  ad  market  into  an  automated    

stock  market  :  Display  in  2008    

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Today  

AdExchanges  interconnec-ons  

10  lundis  pour  

ra1raper  le  train  du  digital  

Performance  Marke-ng  

Increase  your  convers-on  

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What  is  Performance  ?   Definition Performance marketing is defined by getting measurable return on investment.

Unlike traditional marketing platforms such as TV, print or radio,

Performance Marketing implies pay-for-performance. This means that one

pays only a fixed amount per action or share of revenue per sale rather than

paying for advertising and then hoping for the best.

Advertisers pay a set price for a defined action such as a download, a visit, a lead,

a click, a registration, an information request, a purchase, etc.

Pricing is appealing to advertisers as the majority of risk is passed on to

Sales-House.

10  lundis  pour  

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How  does  it  work  ?   Search : text link

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How  does  it  work  ?   Social : text link

10  lundis  pour  

ra1raper  le  train  du  digital  

How  does  it  work  ?   Display : graphical

Leaderboard

IMU

Skyscraper

Textlink

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How  does  it  work  ?   Conversion TAG We absolutely need to place pixels to be able to measure the performance of your

campaign.

A pixel is a single line of HTML coding that is placed on the “Thank You” page of

a website, or the page directly following the conversion. When the “Thank

You” page appears, we receive a request from the browser for this 1x1 pixel

which alerts us that a conversion has occurred.

10  lundis  pour  

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How  does  it  work  ?  

2. Click

3. Conversion

1. Impression

Every impression / click / action generated is recorded within the ad server with date and time (via cookies).

Landing Page

Fill in

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Post-­‐impression  vs.  Post-­‐click  

The Click Through Rate is an inadequate

indicator undervaluing the ads

efficiency.

- 20% of conversions originate from clicks.

- Whereas 79.6% of conversions originate

from the contact with the advert

without clicking.

Distribution of the standard banner conversions in the world, Post-Impression vs Post-Click,

Q3 2009-Q2 2010 (% of total)

Post-Impression Conversions

79,6%

Post-Clic Conversions

20,4%

Source: MediaMind, « Standard Banners-Non-Standard Results »

Beyond the click

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ra1raper  le  train  du  digital  

Retarge-ng  

Retargeting pixels simply drop a cookie on a users machine when a page on the

clients website is visited, this identifies the user as being part of a population

for re-targeting should that user re-enter our network.

When setting up retargeting for an advertiser or a publisher, there are three steps:

- Setting up ad servers to read and write specific data to the cookie.

- Building the population.

- Targeting a media or campaign back to the population.

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Basic-­‐Retarge-ng  

Thanks to retargeting, we find your users back on the sites of

our network and show them your specific ads with a personalized message in priority

Only 2% of users buy on the site during their first visit

Banner 1 Banner 2 or nothing

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Dynamic-­‐Retarge-ng  

16

Hitech.com

500€

The user has seen a 46cm TV on the Hitech.com site

We personalize the banners by showing the products previously consulted by the user.

We personalize the banners by highlighting the products from the same category in the banners (TV size, price, brand, etc…)

We personalize the banners by highlighting additional products In this case, it could be a DVD player or home cinema sound system.

Product recall Recommendations Cross selling

The user has placed the TV in the basket page but has not bought the product.

The user has bought a 46cm TV

Hitech.com

300€

Hitech.com

100€

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Duplica-on  

Duplication occurs when two or more online properties take the credit for the

same sale.

The industry uses the last click/impression/search as the means for determining

which property generated the sale/action.

This is fundamentally flawed because several number of exposures and touch

points are required to result in a sale. Also, this method does not factor in

the impact of any offline activity.

Short of asking a user it is impossible to determine what creative messages

influenced the user to buy/engage.

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Duplica-on  The overlapped areas are the ‘risk of duplication’ for each network. The network with the largest spend will have the highest chance of being the last exposure. The network with the lowest spend will be ‘handicapped’. The conversion is firstly assigned to the last click or to the last impression.

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AdExchange  

Reach  your  target  

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AdExchange  

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A  changing  ecosystem  

Agencies -

Trading desks

DSP Demand side

platforms

Sales House

- Adnetworks

DEMAND SUPPLY AUTOMATISATION TECHNOLOGY

SSP Supply side platforms Editeurs Advertisers Publishers

AdExchange

Ad Exchange are now in the middle of transactions between advertisers, sales houses, and publishers…

10  lundis  pour  

ra1raper  le  train  du  digital  

AdExchange  

A  sell  side  pla<orm,  also  known  as  a  publisher  yield  opDmizer,  works  with  publishers  to  increase  their  adverDsing  revenue  and  help  manage  ad  inventory  ,  pricing,  yield  management,  and  the  mulDplicity  of  publisher  sales  channels.    

SELL SIDE PLATFORM

Demand  side  pla<orms  (DSPs)  enable  buyers  to  connect  directly  to  mulDple  sources  of  inventory  supply  (  SSP,  Publisher,  adnetwork  )  and  provide  such  benefits  as  workflow  simplificaDon,  integrated  reporDng,  algorithmic  buying  opDmizaDon,  and  the  ability  to  make  impression-­‐level  bids  (RTB)..  

DEMAND SIDE PLATFORM

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AdExchange  

Agency  trading  desks  can  be  thought  of  as  a  specialized  arm  of  larger  media  buying  agencies  that  focus  on  media  trading  and  RTB.  Each  desk  represents  a  specific  agency.  Agency  buying  desks  generally  serve  as  the  liaison  between  the  adverDser  or  parent  agency  and  the  pla<orms  they  use  to  facilitate  real-­‐Dme  bidding.  For  example,  an  agency  buying  desk  may  work  with  a  DSP  to  facilitate  an  RTB  campaign.  

TRADING DESK

Ad  networks  aggregate  supply  (inventory)  and  demand  (ads)  and  add  their  own  and  3rd  party  data  as  well  as  targeDng  and  opDmizaDon  technology.  Ad  networks  are  slowly  adding  RTB  capabiliDes  in  order  to  facilitate  RTB  transacDons  on  behalf  of  agencies,  adverDsers,  and  agency  buying  desks.    

ADNETWORKS

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AdExchange  

Ad  exchanges  are  powered  marketplaces  where  numerous  ad  networks,  publishers,  adverDsers  and  other  sources  of  supply  and  demand  meet  to  buy  and  sell  media  in  conDnuous  real-­‐Dme  bidding  aucDons.  Exchanges  provide  workflow  and  reporDng  services  and  tools  for  buyers  and  sellers,  as  well  as  access  to  data  suppliers  and  targeDng,  opDmizaDon  and  analyDc  technology  andservices.  

ADEXCHANGE

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EcoSystem  

10  lundis  pour  

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Real  Time  Bidding  

Real  Time  Bidding  is  a  parDcular  way  of  selling.  It  is  like  a  stock  exchange  price  that  is  determined  by  the  balance  of  supply  and  demand.    In  the  network  marketers  compete  with  each  other  to  win  the  bidding.  All  the  users  can  be  ‘’bought’’  in  real  Dme,  so  the  banner  is  seen  by  the  right  target  at  the  right  moment  at  the  right  price.  

RTB

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Real  Time  Bidding  

STEPS in less time than 120 milliseconds

- Net surfers consult a web page

- Each impression is auctioned

- Interested buyers make bids

- The highest bid wins the impression

- The winner serves its ads

5

10  lundis  pour  

ra1raper  le  train  du  digital  

Real  Time  Bidding  

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Formats  

IAB standards Expandables

Footer

IAB standards & Big Exposure

Skinban

When RTB meets Premium advertising, to offer Standards AND Rich Media formats

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Campaign  priority  

Adv. Imp. Clics CTR CONV CPM CPC CPA Budget eCPM Position

A 1.500.000 5.000 0,3% 2,00 € 3.000,00 € 2,00 € 4

B 1.250.000 5.000 0,4% 0,80 € 4.000,00 € 3,20 € 1 C 1.500.000 7.500 0,5% 0,50 € 3.750,00 € 2,50 € 3

D 1.000.000 5.000 0,5% 100 30 € 3.000,00 € 3,00 € 2

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Targe-ng  :  device  

10  lundis  pour  

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Targe-ng  :  network  

Recent  update  :    

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Targe-ng  :  sites  

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Targe-ng  :  region  

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Targe-ng  :  language  

10  lundis  pour  

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Targe-ng  :  -me  

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Targe-ng  :  mobile/OS  

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Targe-ng  :  mobile  operator  

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Data  Marke-ng  

Reach  your  target  

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Data  targe-ng  :  ecosystem  

WEB & MOBILE

REGISTRATIONS & SUBSCRIPTIONS

THIRD PARTY DATA

AGENCIES NETWORK

DATA  STORE  

DIRECT SALES PRIVATE EXCHANGE RTB

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Collec-on  methods  

SINGLE TAG ALLOWS THE COLLECTION OF DATA:

URL CATEGORY SUB-CATEGORY CONTENT KEYWORD SOCIAL SHARING INTERACTION WITH ADVERTS REGISTRATION FORM DATA

ONLINE    

1

OFFLINE   USE  OF    CRM  DATABASES  TO  ENHANCE    EXISTING  SEGMENTATION  

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Data  structure  

CATEGORIES SOCIODEMOGRAPHIC

CATEGORIES

AREAS OF INTEREST

LOOK ALIKE

TAILOR- MADE

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Socio  demographic  

1I  EDITOR  DATA  

Our  DMP  provide  us  with  informaDon  relaDng  to  their  internet  users  that  are  logged-­‐on.    >  Criteria  of  sex,  age,  post  code,  are  from  opt-­‐in  email  programmes  (a  subscripDon  to  a  newsle1er  e.g.)  

2I    PROFILING  Measurement  of  internet  reference  audience  in  Belgium    >  Measure  their  uses:  Dme  spent,  page  views,  coverage  >  IdenDfy  the  socio-­‐demographic  profile  of  visitors  

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Categories  

COMPUTERS  ELECTRONICS  

CARS  VEHICLES  

BEAUTY  PERSONAL  CARE  

WORLD    LOCAL  ISSUES  

ONLINE    COMMUNITIES  

TRAVEL  

BUSINESS  INDUSTRY  

SPORTS  

SHOPPING  

FOOD  DRINK  

EDUCATION  

FINANCE  

ARTS  ENTERTAINMENT  

NEWS  

LIFESTYLES  

SCIENCE  

REFERENCE  LANGUAGE  

RECREATION   REAL  ESTATE  

PETS  ANIMALS  

HOME    GARDEN  

GAMES  

HEALTH  

LAW  GOVERNMENT  

INTERNET  TELECOM  

4.7  M   13  M   7.8  M   6.3  M   300  K  

18  M   12  M   500  K   35  M   20  M  

5.7  M   1.3  M   11  M   2.9  M   3  M  

33  M   35  M   3.2  M   900  K   31  M  

9.5  M   200  K   1.8  M   5.5  M   400  K  

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Look  a  like  

PROSPECT CONVERT

BROADCAST OF CUSTOMISED ADVERTISING

1 2 3 4 5

CREATION OF TAILOR-MADE

CATEGORISATION

MATCHING WITH SIMILIAR BEHAVIOUR

PROFILES

TARGETING  OF  INTERNET  USERS  WITH  A  SIMILAR  PROFILE    TO  INTERNET  USERS  THAT  ARE  CHANGING  

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Tailor  made  

SOCIODEMOGRAPHIC

BEHAVIOURAL

GOAL ORIENTED

EXCLUSIVE DATA DAILY ENHANCEMENT OF CATEGORIES

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Case  Study  

AOL  

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Site  Audience  

•  Customer: AOL

•  Sector: travel

•  Activity: renting of family holiday resorts

•  Problematic: less and less sales via travel agencies

decrease of the website audience

•  Target: Increase sales rapidly

•  Proposition: Search Engine Marketing & Display Advertising

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Site  Audience  

0  

2.000  

4.000  

6.000  

8.000  

10.000  

12.000  

14.000  

16.000  

18.000  

Trafic  Direct   Search  Brand   Search  Generique   Display  AffiliaDon   AdExhange  RTG  

897  V.U.  

77.457  V.U.  

18.492  V.U.  22.987  V.U.  

27.057  V.U.  

Ad  Exchange  Contextual  

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Conversion  

0  

50  

100  

150  

200  

250  

300  

350  

400  

450  

03/2011   04/2011   05/2011   06/2011   07/2011   08/2011   09/2011   10/2011   11/2011   12/2011   01/2012   02/2012  

Trafic  Direct   Search  Brand   Search  Generique   Display  AffiliaDon   AdExhange  RTG  

1.400  Conv.  –  1,8%  

888  Conv.  –  4,8%  

283  Conv.  –  1,23%  504  Conv.  –  1,8%  

101  Conv.  –  11,26%  

March   April   May   June   July   August   Sept   October   Nov   Dec   January   February  

Ad  Exchange  Contextual  

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CPA  

5,84  €   54,08  €   30,45  €   9,48  €  

10  lundis  pour  

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Thank  You  

52

HI-MEDIA IS A PIONEER IN MOVING FULL AD-EXCHANGE ENJOYS LEADERSHIP, TECHNOLOGY & EXPERTISE

Editeurs

Vincent Delmotte

Country General Manager – HiMedia Belgium Founder & Managing Partner - AdExpert Vice-President and Treasurer – BMMA

Member of the Board and Treasurer – DMA Founder & Member – IAB Belgium

[email protected] @vdelmotte

www.linkedin.com/in/vincentdelmotte