Human Resources Workplace Bullying Presentation by Valerie A. Duncan

Workplace Bullying: How to Identify, Address, and Eliminate It

A special presentation in recognition of

Freedom from Workplace Bullies Week: October 19, 2014 – October 25, 2014

Bullies Don’t Only Exist on the Playground

Blog.timesunion.comValerie A. Duncan,Doctoral Learner,MBA,MAOD 2

They Exist in the Workplace

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Valerie A. Duncan,Doctoral Learner,MBA,MAOD 3

How can organizations identify bully behavior in the workplace?

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Let’s Start with a Definition of Bullying

•Bullying is defined as the repeated less favorable treatment of a person by another or others in the workplace which may be considered unreasonable or inappropriate workplace practice (University of Mary Washington, VA, Human Resources, 2014)


Examples of Bullying Behavior

Intimidating or undermining employees by demeaning their work standards, not giving them credit, setting them up for failure

Threatening employees’ self esteem and work status

Isolating employees from opportunities, information, and interaction with others

Giving impossible deadlines, creating undue pressure and stress, and overworking employees

Giving constant and unfair criticism

Valerie A. Duncan,Doctoral Learner,MBA,MAOD6

Additional Examples of Bullying Behavior

Blaming without factual justification

Engaging in excessive social bantering, teasing, and humiliation

Deliberately insulting others and taking part in behind the back put downs

Monitoring another excessively

Stealing credit for other employees’ work

University of Mary Washington, VA, Human Resources, 2014


A Few Workplace Bullying Key Findings

2014 US Workplace Bullying Survey, WBI


Organizational Cost of Bullying Due to Bad Bosses

• Disengagement caused by bad managers costs U.S. businesses up to $450 billion a year according to Gallup

• Managers account for at least 70 % of the variance in employee engagement scores

• Only 30% of US employees are engaged at work according to 2012 Gallup studies

• When employees have had a bad manager, their performance can suffer for up to five years (Corporate Executive Board, cited in SHRM HR Magazine, 2014)

SHRM HR Magazine, August 2014Valerie A. Duncan,Doctoral Learner,MBA,MAOD 9

What Can Organizations Do About Bullying?

•Educate employees about bullying behavior

•Establish a proactive plan for identifying , addressing, and eliminating bullying behavior

•Provide resources on bullying behavior

•Create a Zero Tolerance for Bullying workplace policy

•Build a non-bully organizational cultureValerie A. Duncan,Doctoral Learner,MBA,MAOD 10

Background on [Bully] Bosses

•Companies fail to choose the right candidate for managerial positions 82 % of the time (James Harter, Gallup’s Chief Scientist for Workplace Management)

•More than one fourth of managers said they weren’t ready to lead when they began managing others (CareerBuilder survey, 2011)•58% of managers said they didn’t receive any management

training (CareerBuilder survey,2011)


Do you know someone whois or has been bullied at work?

Is your boss a bully?

Are you a bully?

What is your organization doing about workplace bullying?


Help Stop Workplace Bullying Now!

enoughisenough.blogspot.com


References

1. Society for Human Resources Management, Types of bad bosses, Organizational & Employee Development, HR Magazine, August, 2014, pp. 26-30

2. University of Mary Washington, Respectful Workplace Policy, Employee Relations, Human Resources, 2014,http://adminfinance.umw.edu/hr/employee-relations/respectful workplace-policies/workplace-bullying/

3. Workplace Bullying Institute, 2014 US Workplace Bullying Survey,http://www.workplacebullying.org/wbiresearch/wbi-2014-us-survey/


About the Author

Valerie Duncan has expertise in human resources, organization development, and training. Valerie is passionate about driving VALue in organizations through the effective use of people, processes, and technology.

Valerie is a Doctoral Learner in the field of I/O Psychology, is a leader, consultant, and local and national member of the Society for Human Resources Management

Email: [email protected]:http://www.linkedin.com/in/valerieantoinetteduncan/

Valerie A. Duncan, Doctoral Learner,MBA,MAOD 15

Leadership & Management

Human Resources Workplace Bullying Presentation by Valerie A. Duncan