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1 WWW.THESOUNDHQ.COM THE SOUND RESEARCH @ INNOVATION UNCENSORED LEARNED FROM THE WORLDS LEADING INNOVATORS! 10 LESSONS WE

Essential business lessons from the world's leading innovators

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WWW.THESOUNDHQ.COM

THE SOUND RESEARCH @

INNOVATION UNCENSORED

LEARNED FROM THE WORLDS LEADING INNOVATORS!

10 LESSONS WE

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...speakers that were truly thought provoking and inspiring

THIS YEARS INNOVATION UNCENSORED EVENT HELD APRIL 10TH AT THE TIMES CENTER, NYC PLAYED HOST TO AN AMAZING PANEL OF SPEAKERS...

The New Customer

Experience

The secret to building a cult

brand

Entrepreneurship, innovation and empowerment

How to lead a creative

company

How crowd funding will continue to disrupt the classroom

Why innovation is everything

What happens when competitors

collaborate

Evernote’s China Cheat Sheet

Why Aereo will prevail

Inside PepsiCo’s playbook

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THEY SPOKE ABOUT...

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We were lucky enough to attend, take in and be inspired by their thinking... in the spirit

of transparency and conversation, we wanted to

share our takeaways with you. Here we go...!

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“Most  problems  have  been  solved  already,  it’s  more  about  how  do  we  learn  and  solve  them  more  ef9iciently”

 Chelsea  Clinton

Business today is more about refining than re-inventing the wheel

#1

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“We’re  now  seeing  a  con9luence  of  government  and  business  at  not  just  the  national  but  state  and  even  local  level...  There  are  now  more  people  in  New  

York  selling  on  Etsy  than  there  are  cab  drivers”  Chad  Dickerson,  CEO  Etsy

...and craft entrepreneurship is revitalizing industry. Everywhere!

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“Don’t  show  up  one  guy  one  day,  and  then  another  guy  the  next  day  -­‐  no  one  will  know  how  to  be  friends  with  you”  

Sophia  Amorusu,  Founder  and  CEO  Nasty  Gal

Brands need to give people something that’s compelling, consistent and transparent - it needs to feel real

#2

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“Brands  are  still  best  experienced  in  the  real  world”  Sophia  Amorusu,  Founder  and  CEO  Nasty  Gal

...because while digital breaks down barriers to entry, it’s still all

about the experience

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“Being  a  cult  brand  to  me  is  when  people  like  us,  and  other  people  don’t  know  why”  

James  Freeman,  Founder  and  CEO  Blue  Bottle  Coffee

Building a “cult” brand, depends on having very clear values that your

community can understand and share

#3

“I  wanted  to  create  something  that  was  the  anti-­‐thesis  of  the  rat-­‐race  mentality.....ToughMudder  is  about  building  something  bigger  than  yourself”  

Will  Dean,  Founder  and  CEO  ToughMudder

...something that’s founded on a bigger premise, a goal your

community can share, shape, re-interpret and work towards

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“If  it’s  too  perfect,  too  pre-­‐meditated  it’s  going  to  put  people  on  edge”  James  Freeman,  Founder  and  CEO  Blue  Bottle  Coffee

...principals that guide the brand without micro-managing or over-

engineering its journey

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“With  modern  day  food  there’s  very  little  new  invention  and  a  lot  of  collage.  It’s  about  seeing  something  and  thinking  how  can  i  do  this  in  my  voice”  

Seamus  Mullen,  Chef  and  Owner  Tertulia  and  El  Comado

By changing the paradigm and seeing the landscape as a communal

marketplace, you can be inspired by the competition not afraid of it

#4

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“I’m  not  competing  with  the  guy  down  the  street,  i’m  competing  with  myself  -­‐  people  need  to  love  what  i  do”  

Christian  Pappanicholas,  Chef  and  Owner,  Resto  and  The  Cannibal

...because ultimately it’s about you and your offer. If you build

something great, they will come

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“Understand  that  you’re  going  to  be  wrong  way  more  often  than  you’re  right  because  creativity  is  about  solving  problems,  when  we  9irst  put  something  up  it  usually  sucks”  

Ed  Catmull,  President  Pixar  and  Disney  Animation  Studios

Embrace the “ugly baby” and try not to over-romanticize the creative process

#5

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“The  cost  of  preventing  mistakes  is  far  greater  than  the  cost  of  9ixing  them  -­‐  mistakes  are  an  indication  that  you’re  trying  something  new”  

Ed  Catmull,  President  Pixar  and  Disney  Animation  Studios

...don’t be afraid of making mistakes, see them as stepping

stones or fuel for the process

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“A  mediocre  team  will  take  a  good  idea  and  screw  it  up.  A  great  team  will  take  a  mediocre  idea  and  9ix  it  or  make  it  better”  

Ed  Catmull,  President  Pixar  and  Disney  Animation  Studios

...understand that the right team is almost always the hardest thing to

put in place

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“Think  big,  but  start  small  -­‐  test  the  market,  tell  your  story,  9ind  out  what  works  then  re-­‐tell  it”  

Troy  Carter,  CEO  Atom  Factory

Look to find that “slow bake” magic, the journey of a thousand miles starts with a

single step

#6

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“There’s  something  special  about  the  discovery  process  as  you’re  starting  out,  it  makes  things  more  meaningful”  Troy  Carter,  CEO  Atom  Factory

...that way you build deeper connections, ones that both sides commit to and take

an interest in helping grow

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“The  view  from  the  front  lines  is  often  where  it’s  at  its  clearest”  Charles  Best,  Founder  and  CEO  Donorschoose.org

Your community are best positioned (and motivated) to solve the

imperfections they see with the market

#7

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“They  may  not  typically  adopt  9irst,  but  the  teachers  with  years  and  years  of  experience  are  such  a  powerful  force  -­‐  they’ve  got  so  much  pent  up  creativity  because  they’ve  gone  

without  something  like  this  for  so  long”  Charles  Best,  Founder  and  CEO  Donorschoose.org

...experience always counts, but is so much more powerful when linked with

new perspectives and innovations

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“Think  about  all  the  free  stationary  businesses  basically  let  their  interns  steal,  those  supplies  are  invaluable  to  teachers  around  the  country”  Anil  Dash,  Founder  and  CEO  ThinkUp

...because things you take for granted can impart huge change when introduced in a different context

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“When  we  were  looking  at  China  as  a  new  market,  we  constantly  asked  ourselves  how  does  this  improve  us  or  our  mission?”  

Phil  Libin,  CEO  Evernote

Growth shouldn’t occur just for growths sake

#8

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“You’ve  got  to  maintain  that  element  of  locality  if  you  want  to  continue  to  foster  a  two  way  conversation”  Phil  Libin,  CEO  Evernote

...and the value of local knowledge is, well it’s invaluable

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“It  differs  from  corporate  social  responsibility  in  our  eyes  because  it’s  how  we  make  our  money,  not  how  we  spend  it”  

Indra  Nooyi,  Chairman  and  CEO  PepsiCo

Merge performance with a purpose in everything you do

#9

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“The  process  (eating  Dorito’s)  almost  always  involved  licking  their  hands  periodically  and  tipping  the  bag  out  at  the  end  to  get  all  the  spices  and  crumbs  -­‐  great  for  the  guys,  but  not  how  many  women  wanted  to  eat  a  bag  -­‐  so  we  had  to  re-­‐think  it,  how  do  we  make  it  more  feminine?”  

Indra  Nooyi,  Chairman  and  CEO  PepsiCo

...seek to provide a totally inclusive product experience, think about it on

a human level and perspective

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“This  is  a  vision  company  and  we  believe  at  the  very  least  it’s  a  step  in  the  right  direction.  We’re  going  to  build  something  and  the  market  will  decide  if  it  has  merit”  

Chet  Kanojia,  CEO  Aereo

Trust in your vision and be prepared to take chances

#10

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“Chet  Kanojia  is  the  Kanye  West  of  tech”  Baratunde  Thurston,  emcee  for  the  day  and  CEO  Cultivated  Wit

..and if all else fails, remember you’re a f***ing rockstar...!!!

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KEEP THE CONVERSATION

GOING!!!We’d  love  to  hear  from  you,  get  in  touch  if....

You  were  there  and  have  more  to  addYou  want  to  understand  anything  in  a  little  more  depth

You’re  curious  about  what  this  means  for  your  industry,  brand  or  companyOr  even  if  you’re  just  curious  in  general,  we’re  here  to  help!

LEARNINGS FROM THE WORLDS LEADING INNOVATORSWWW.THESOUNDHQ.COM

THANK [email protected]

RESOURCES

COVER http://www.fastcompany.com/3027884/five-reasons-you-should-go-to-fast-companys-innovation-uncensored-conference

SLIDE 2 www.innovationuncensored.com

SLIDE 5 http://www.clintonfoundation.org

SLIDE 6 http://cheerstonovelty.blogspot.ca/2012/10/my-etsy-shop-going-for-handmade-win.html

SLIDE 7 http://www.thecultofstyle.com/2012/06/90s-grunge-rock-on-nastygal.html

SLIDE 8 http://micahhorner.com

SLIDE 9 http://blog.bluebottlecoffee.com/

SLIDE 10 www.aspirept.biz%2Faspire-performance%2Ftough-mudder-2013.htm&ei=Df9OU_WzBqbl.tiff

SLIDE 11 http://www.bluebottlecoffee.com/our-story

SLIDE 12 http://ny.eater.com/tags/el-colmado & http://seamusmullen.com/

SLIDE 13 http://www.cannibalnyc.com/photos

SLIDE 14 http://www.fanpop.com/clubs/monsters-inc/images/7784896/title/boo-sully-screencap

SLIDE 15 http://www.wallpaperez.org/movie/zoom/Ratatouille-wallpaper-548.html

SLIDE 16 http://cartoonpapers.com/the-incredibles-wallpaper-for-ipad/

SLIDE 17 www.zinnphoto.com%2Fportraits%2Ftroy-carter-4_13_112.html&ei=jshOU4rGJcmtsQTbm.tiff

SLIDE 18 http://www.allmusic.com/artist/john-legend-mn0000814387

SLIDE 19 http://www.fastcompany.com/most-innovative-companies/2014/donors-choose-org

SLIDE 20 http://www.coetail.com/lwalter/2012/04/23/the-ipads-are-coming/

SLIDE 21 http://help.donorschoose.org/euf/assets/images/answers/Fantastic%20Feedback/FF%20Photos/Fillers/Just%20Students/Picture4.jpg

SLIDE 22 http://thenextweb.com/asia/2012/12/18/evernote-launches-dedicated-trunk-app-store-for-chinese-yinxiang-biji-service/

SLIDE 23 http://conservationmagazine.tiff

SLIDE 24 http://Flivingthepromise.pepsicoblogs.com%2Ftag%2Fperformance-wit.tiff

SLIDE 25 http://leslie-questionoftheday.blogspot.ca/2011_05_01_archive.html

SLIDE 26 http://www.crainsnewyork.com/article/20140110/TECHNOLOGY/140119988/court-to-rule-on-aereo-web-tv-service

SLIDE 27 http://ludditestereo.com/2013/06/23/yeezus-kanye-west-album-review/

RESOURCES - Images