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Management of ChangeICM - LEVEL 7 HIGHER DIPLOMA IN MANAGEMENT
SUPPLEMENTARY TOPIC – CHANGE LEADERSHIP AND INNOVATION
LECTURER: ADRIAN MIFSUD M B A , B M D I P, M I M
These Lecture Slides summarize the key points covered in the respective chapters in your recommended text; these slides do NOT substitute, at all, the required reading of the assigned chapter from the text.
These slides also may contain additional supplementary material extracted from other texts and sources outside your text book.
INTRODUCTION
•What are the challenges of change leadership and
innovation?
•What is the nature of organizational change?
•How can planned organizational change be managed?
•What is organization development?
•How can stress be managed in a change environment?
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What are the challenges of change leadership and innovation?
Sustainable competitive advantage relies on creativity and innovation.
Creativity is the generation of a novel idea or unique approach to solving problems or crafting opportunities.
Innovation is the process of creating new ideas and putting them into practice.
What are the challenges of change leadership and innovation?
Two forms of innovation:◦Process.◦Results in better ways of doing things.
◦Product.◦Results in the creation of new or improved goods and services.
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What are the challenges of change leadership and innovation?
Innovations require invention and application. ◦Invention.
◦ Act of discovery.
◦ Development of new ideas.
◦Application. ◦ Act of use.
◦ Implementation of new ideas.
What are the challenges of change leadership and innovation?
Leadership responsibilities for the innovation process:
◦ Imagining.
◦Designing.
◦Experimenting.
◦Assessing.
◦Scaling.
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What are the challenges of change leadership and innovation?
Four steps of the product innovation process:
Change leadership response cycle to change
Self-esteem
Time
1. Immobilisation – as
rumours of the change
circulate, the individual
feels some sense of shock
and possible disbelief – so
much so that they deem it
worthy of doing nothing.
1
7
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Change leadership response cycle to change
Self-esteem
Time
1
2. Minimisation: As the change
becomes clearer, people try to
fit in the change with their own
personal position and may try to
believe that it will not affect
them.2
Change leadership response cycle to change
Self-esteem
Time
1
2
3. Depression: as reality begins to
dawn staff may feel alienated
and angry, feelings of a lack of
control of events overtake people
and they feel depressed as they
try to reconcile what is
happening with their own
personal situation.
3
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Change leadership response cycle to change
Self-esteem
Time
1
2
3
4
4. Acceptance/letting go: The
lowest point in self-esteem finally
sees people starting to accept the
inevitable. Fear of the future is a
feature of this stage.
Change leadership response cycle to change
Self-esteem
Time
1
2
3
4
5
5. Testing out: Individuals begin
to interact with the change, they
start to ask questions to see
how they might work with the
change.
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Change leadership response cycle to change
Self-esteem
Time
1
2
3
4
5
6
6. Search for meaning:
Individuals begin to work with
the change and see how they
might be able to make the
change work for them – self
esteem begins to rise.
Change leadership response cycle to change
Self-esteem
Time
1
2
3
4
5
6
7
7. Internalisation: the
change is understood and
adopted within the
individual’s own
understanding – they now
know how to work with it
and feel a renewed sense
of confidence and self
esteem.
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What are the challenges of change leadership and innovation?
In highly innovative organizations …◦Corporate strategy and culture should:◦Emphasize an entrepreneurial spirit.
◦Expect innovation.
◦Accept failure.
◦Be willing to take risks.
What are the challenges of change leadership and innovation?
In highly innovative organizations …◦Organization structure should:◦Be organic.
◦Have lateral communications.
◦Use cross-functional teams and task forces.
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What are the challenges of change leadership and innovation?
In highly innovative organizations …◦Top management should:
◦ Understand the innovation process.
◦ Break down barriers to innovation.
◦ Take all possible steps to keep goals clear.
◦ Maintain the pressure to succeed.
◦ Be tolerant of criticism and differences of opinion.
What are the challenges of change leadership and innovation?
In highly innovative organizations …◦Staffing should fulfill five critical innovation roles:
◦ Idea generators.
◦ Information gatekeepers.
◦ Product champions.
◦ Project managers.
◦ Innovation leaders.
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What is the nature of organizational change?
Change leader.◦A change agent who takes leadership responsibility for changing the existing pattern of behaviour of another person or social system.
What is the nature of organizational change?
Change leadership.◦Forward-looking.
◦Proactive.
◦Embraces new ideas.
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What is the nature of organizational change?Change leaders versus status quo managers
