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Connecting General Contractors with Skilled Trades
This job isn’t ready
for me! What will I
do?
My plumber no-showed!
2
PROBLEM
ServicePair Confidential / Proprietary
Explicit Problem: Resourcing for Smaller Businesses in the Construction Industry
Problem #1: Absenteeism. A job sites have up to 20% absenteeism per day costing contractors 12-24 hours in delays and > $1,500 in lost revenue
Problem #2: Contractors & designers have difficulty finding tradespeople outside their limited networks
Problem #3: Tradespeople regularly take work outside of their specialty in order to earn money
Problem #3: Smaller suppliers have limited or inefficient CRM & unfocused advertising channels
They all work in the same community but don’t network with each other!
Industry Facts• Industry spends $550B on
supplies 2016• Smaller suppliers are 73% of
the total market. They represent $384 billion dollars in revenue.
• Avg. individual contractor spends $150K on construction supplies
• 1.5MM Self-Employed General Contractors & Designers
• 4.2MM Individual Tradespeople
• Combined are 89% of the US. 7.5MM workers & 650Kemployers nationally
3
VALUE PROP
ServicePair Confidential / Proprietary
Solving the Expensive Resourcing Challenge in the Construction Industry
Smaller construction suppliers struggle to grow and retain their customer base during a time when larger big box stores are aggressively pursuing construction professionals.
Construction professionals all share the common problem of finding skilled help and additional work outside of their current network.
ServicePair solves the resourcing problem for the construction industry by providing unrestricted access to the largest network of construction professionals in the US.
ServicePair charges smaller construction suppliers for targeted marketing solutions to help suppliers compete against big box retailers.
4
ServicePair Solves the Universal Problem of Resourcing Tradespeople Outside Their Limited Networks
SOLUTION
ServicePair Confidential / Proprietary
GPS or zip code based search
One button access to user specific suppliers
“Available Now” switch highlights users actively seeking work
Search by business name, category, or California License type
Every California Contractor License type available (60+)
250 + trade categories
Scroll through user customized results
Review and confirm credentials with one click
200,000 searchable businesses (entire CSLB)
Unrestricted contact using phone, email, or text. No concierge or middleman
See expanded profile for detailed information
Review users’ location and distance from searchers location
5ServicePair Confidential / Proprietary
BUSINESS MODEL
PROFESSIONALS
Unlimited Subscription: $9.99 - $49.99 per month
Pay per use Subscription: $1.99 per day
Subscription allows for unlimited searches and enabling “Available Now” feature
FUTURE: On demand equipment and tool rental
SUPPLIERS
Marketing Subscriptions:$199 - $999+ per month
Targeted marketing to specific trades, locations, and credentials.
Vendor specials & overstock.Self-managed equipment and supply offers from industry focused suppliers
FUTURE: Location based loyalty program and coupons
ServicePair monetizes both sides of $550B market.
How ServicePair Makes Money
6
MARKETING
ServicePair Confidential / Proprietary
San Diego “Proof of Concept”
* Details in the appendix
High Touch• Bilingual Street Teams• Expert Manned Pop-up Booths • Industry Organizations• Trade Schools• Vocational College Programs
Low Touch & Scale• Street Signs• Craigslist Ads• Advertising on Industry Sites• Advertising Materials at Key Suppliers• PR Outreach & Influencer
GOAL: 5,000 active users
High Touch• 1-1 Sales Meetings with Suppliers• Attend Supplier-Focused Events• Sponsor Customer Appreciation
events at Supplier locations• Supplier employee training• Bilingual Street Teams
Low Touch & Scale• Google AdWords• Industry Influencers & PR• Street Signs at Supplier locations• Advertising on Industry Sites
GOAL: 30 active stores
7ServicePair Confidential / Proprietary
Key Market Players & Types
Focus Networking Placement Discovery Placement Discovery Discovery Networking
Construction OnlyIntra-industry ecosystem (no homeowners)
- - - - -
ConciergeMiddleman or entity between searcher and results
- - - -
CostDoesn’t charge for rankings or placing job postings
- - - - - -
UberizationSeparates the individual from the company
- - - -
COMPETITION
Chad ArendsenFounder, CEO
• $200K seed investor in ServicePair
• Domain Expert in residential construction and remodeling
• Leveraged economic downturn to expand one-person handyman business into profitable multi-million dollar high-end renovation corporation.
James CahallCTO
• Successfully built mobile application with >2M active users (Toon Goggles)
• Manages technology infrastructure and feature integration for the Toon Goggles IPTV platform.
• Skilled in Server Dev. (Linux/Apache/Nginx/Windows), HTML5, CSS, JavaScript, PHP, MySQL, C++, Objective-C, Java, ActionScript, Perl, and Python.
8
Team
ServicePair Confidential / Proprietary
Executive Team & Advisors
Advisory Board
Derrick Oien Kim Davis
Miro Copic
Matt GahrDel Foit
Kevin MacDonald
Leadership
9
THE OFFER
ServicePair Confidential / Proprietary
Investment converts to equity at Series A25% discount on pre-money valuation
$5MM cap
(See Use of Proceeds slide in appendix)
$750K SEED ROUND
10ServicePair Confidential / Proprietary
Status Today
Featured On
• V1 Functional app available in both iTunes and Google
Play
• 450 Beta users in San Diego
• Previously Raised $200K from multiple investors
• Database with every licensed contractor in California
(> 200K)
• Unsolicited users in 4 states (FL, TX, NY, NJ)
• V2 feature planning underway
• Graduated from USCD Rady School of Business StartR
program
• Accepted into EvoNexus
• Completed marketing trials to identify preliminary CPA
• Conducted multiple in person and electronic surveys and
focus groups.
• Incorporated as a Delaware S-Corp and prepared to
convert to a C-Corp
NOW
CERTAIN OF THE STATEMENTS MADE IN THIS UPDATE CONSTITUTE “FORWARD-LOOKING STATEMENTS” MADE
PURSUANT TO THE SAFE HARBOR PROVISIONS OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995.
FORWARD-LOOKING STATEMENTS INCLUDE, WITHOUT LIMITATION, ANY STATEMENT THAT MAY PREDICT, FORECAST,
INDICATE, SUGGEST OR IMPLY FUTURE RESULTS, PERFORMANCE OR SUCCESS. ALL FORWARD-LOOKING STATEMENTS
ARE BY THEIR NATURE DEPENDENT UPON EVENTS OUTSIDE THE CONTROL OF THE COMPANY, AND ARE
CONSEQUENTLY UNCERTAIN AND SUBJECT TO SUBSTANTIAL INACCURACY. IN LIGHT OF THE SIGNIFICANT
UNCERTAINTIES INHERENT TO THE FORWARD-LOOKING STATEMENTS CONTAINED HEREIN, MEMBERS ARE
CAUTIONED NOT TO RELY UPON SUCH STATEMENTS AS A REPRESENTATION OR WARRANTY BY THE COMPANY OR ANY
OTHER PERSON THAT THE PLANS OR PERFORMANCE DESCRIBED OR PREDICTED HEREIN WILL BE ACHIEVED IN ANY
SPECIFIC TIME FRAME, IF AT ALL. THE COMPANY DOES NOT UNDERTAKE ANY OBLIGATION TO UPDATE ANY SUCH
STATEMENTS. MEMBERS ARE REMINDED THAT ARTICLE 11 OF THE COMPANY’S AMENDED AND RESTATED OPERATING
AGREEMENT IMPOSES OBLIGATIONS TO RESPECT THE COMPANY’S CONFIDENTIAL INFORMATION, INCLUDING THE
INFORMATION CONTAINED IN THIS UPDATE.
11
PRIVACY STATEMENT
ServicePair Confidential / Proprietary
12ServicePair Confidential / Proprietary
APPENDIX
13ServicePair Confidential / Proprietary
“Transform How Contractors, Labor, & Suppliers Interact With Each Other
Southern California Launch
GOALS OBJECTIVES METRICS TACTICS USE OF PROCEEDS START
“Must Have”
Resourcing App for
the Construction
Industry
5000 active users in San Diego
• Number profiles created or claimed by
an individual or business
• Number of contacts per user
• Number of supply store searches
• Number of ratings placed/received
• Number of users inviting others to join
the network
• User interaction
• Complete Licensed Contractor
Database in 3 other markets
• Bilingual Street Team (Pop-ups/table
days)
• Swag distribution to labor (T-shirts)
• Google AdWords
• Sign campaign
• Word of mouth reward / multiplier
• PR outreach to SD influencers
• Visits to local construction related
schools and education programs
• Continued data aggregation (California,
Texas and Florida)
$280K Total
• $145K Marketing programs
• $35K Development features
• $100K data acquisitions costs for
licensed contractor lists Q1 – Q4
Premier Customer
Loyalty App for small
to medium
construction
suppliers
30 active Supply Stores
• # of new supply store profiles
• # of overstock storefronts
• # offers distributed to end users
• # of offers completed by end user
• 1-1 meetings with store owners
• Demonstrate supply features in app
• Supply Stores Beta
• Bilingual Street Team (Pop-ups)
• Attend local supplier-focused events
• Industry influencer
• Google AdWords
$55K Total
• $20K - marketing
• $35K – Supplier app/features Q3 – Q4
Test Monetization
Strategy for our
investors
Profitable Revenue Model for US Wide
Expansion
• # of supply store subscriptions
• # of monthly contractors/labor
subscriptions
• # of single user transactions
• Total # of paying users (all)
• # of overstock deal offers
• Review user & supply analytics
• Test $ with suppliers
• Test $ with users (one-off &
subscriptions)`
$15K + Total
• $15K CC features developed
• Marketing costs built into marketing
costs above
Q3 – Q4
Headcount &
Operations
• 3 full time employees (CEO, CTO, CMO)
@ $60K
• 1 help desk employee @ $15 per hour
• Contract CFO, Legal, etc.
• AWS and operations
• $270K OPEX
• $130K Cash Reserves
USE OF FUNDS (DETAILED)