Using Personal Learning Environments to Support Workplace Learning in Small Companies

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Lehrstuhl Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-1 This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.Using Personal Learning Environments to Support Workplace Learning in Small CompaniesMilo Kravk, Kateryna Neulinger, Ralf KlammaAdvanced Community Information Systems (ACIS)RWTH Aachen University, Germanykravcik@dbis.rwth-aachen.deICWL Conference, Rome, October 28th, 2016 Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-2Agenda Introduction Related Work BOOST Methodology BOOST Technology BOOST Evaluation Conclusion Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-3Introduction Small enterprises Represent majority in developed economies Decreasing participation in VET Our aim Web-based learning environment Considering business critical needs of companies& target competences of employees Providing tailored learning solutions Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-4Related Work Lack of internal capacity and motivation to provide learning opportunities for employees [Johnson 2002] In SME learning takes place through work processes, is multi episodic, often informal, problem based, takes place on a just in time basis [Attwell 2012] Training provided through government courses is typically perceived by managers as lacking value in improving business performance [Jones 2013] SRL skills are important and can be supported by properly designed PLEs [Nussbaumer 2014] Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-5BOOST Approach BOOST: Business PerfOrmance imprOvementthrough individual employee Skills Training BeCome methodology ROLE widget-based technology Result: Web-based learning environment to support and monitor learning process at the workplace Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-6BOOST MethodologyLearning Phases 1 Planning Identify critical business goals and competences Select employees to address them 2a Tutoring Assign learning resources to competences 2b Learning Support their learning Enable searching 3 Reflection Monitor learning progress of company and employees Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-7BOOST MethodologyData Model & User Roles Business Goals (BGs) Critical needs Project administration Web development Learning Indicators (LIs) Competences Planning, reporting Web design, informationarchitecture Learning Resources (LRs) Materials, tools, peers Manager / Trainer Specifies companys BGs Assigns BGs to employees Monitors learning progress Describes LIs for BGs Recommends LRs for LIs Employee Gets assigned BGs, LIs, LRs Learns & reflects Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-8BOOST TechnologyManager Management Area Widget-based web application, developed with ROLE SDK Goals: managers specify BGs and assign them Lis with priorities Personnel: managers assign learning goals to employees Progress: shows overall and individual progress of all employees Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-9BOOST TechnologyEmployee Learning Area Users can easily adjust the arrangement and functionality of their environments according to their current needs and preferences Resources: shows LRs assigned to Lis (and BGs) View: displays the selected learning resource for learning Search: allows searching for learning materials in predefined repositories Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-10BOOST EvaluationGeneral Overview05101520Easy to Use Tool User Friendly Interface Graphical PresentationOnline tool rating Very poor Poor Adequate Good ExcellentPartner Sector / Type of enterprise Companies Participants DE IT communications - Internet technology 9 13UK Food - Rural deprived areas 11 22CZ Production - Engineering and services 12 25GR Social enterprises 12 25FR Hospitality & other - Rural deprived areas 11 12Total 55 97Kravk, M., Neulinger, K., & Klamma, R. (2016). Boosting Vocational Education and Training in Small Enterprises. In European Conference on Technology Enhanced Learning (pp. 600-604). Springer. Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-11BOOST EvaluationWorkplace Learning AnalyticsKravk, M., Neulinger, K., & Klamma, R. (2016). Data Analysis of Workplace Learning with BOOST. Proceedings of the Workshop on Learning Analytics for Workplace and Professional Learning (LA for work). Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-12BOOST EvaluationInterviews in Germany BOOST approach is very useful, because I can set the learning goals I need for my employees and see their performance and learning process. Such tool, as a light-weight alternative to a Learning Management System, can be used for planning of learning processes. Provided high-quality learning content is available, the use of such system will contribute to the development of the employees skills. There is currently not much support for organizing training in SME, so BOOST is a good start. The problems of SME are very diverse, so the system needs to be even more flexible in terms of adaptability to specific business needs. Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-13Conclusion It is pretty challenging to get small companies engaged in evaluation BOOST approach can be a viable one and has a potential for further improvement Openness and sharing are not so common in the corporate settings Means for different levels of privacy have to be provided BOOST approach is not necessarily restricted on small companies Informatik 5(Information Systems)Prof. Dr. M. JarkeI5-FL-MMYY-14References BOOST Business perfOrmance imprOvement through individual employee Skills Training: ROLE Software Development Kit: workplace learning projects of our team: Learning Layers Scaling up Technologies: WEKIT Augmented Reality and Wearable Technology: VIRTUS Virtual VET Centre: http://www.virtus-project.eu Personal Learning Environments to Support Workplace Learning in Small CompaniesAgendaIntroductionRelated WorkBOOST ApproachBOOST MethodologyLearning PhasesBOOST MethodologyData Model & User RolesBOOST TechnologyManager Management AreaBOOST TechnologyEmployee Learning AreaBOOST EvaluationGeneral OverviewBOOST EvaluationWorkplace Learning AnalyticsBOOST EvaluationInterviews in GermanyConclusionReferences