Using Personal Learning Environments to Support Workplace Learning in Small Companies

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-1 This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.

    Using Personal Learning Environments to Support Workplace

    Learning in Small CompaniesMilo Kravk, Kateryna Neulinger, Ralf Klamma

    Advanced Community Information Systems (ACIS)RWTH Aachen University, Germany

    kravcik@dbis.rwth-aachen.de

    ICWL Conference, Rome, October 28th, 2016

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-2

    Agenda

    Introduction Related Work BOOST Methodology BOOST Technology BOOST Evaluation Conclusion

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-3

    Introduction

    Small enterprises Represent majority in developed economies Decreasing participation in VET

    Our aim Web-based learning environment Considering business critical needs of companies

    & target competences of employees Providing tailored learning solutions

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-4

    Related Work

    Lack of internal capacity and motivation to provide learning opportunities for employees [Johnson 2002]

    In SME learning takes place through work processes, is multi episodic, often informal, problem based, takes place on a just in time basis [Attwell 2012]

    Training provided through government courses is typically perceived by managers as lacking value in improving business performance [Jones 2013]

    SRL skills are important and can be supported by properly designed PLEs [Nussbaumer 2014]

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-5

    BOOST Approach

    BOOST: Business PerfOrmance imprOvementthrough individual employee Skills Training BeCome methodology ROLE widget-based technology

    Result: Web-based learning environment to support and monitor learning process at the workplace

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-6

    BOOST MethodologyLearning Phases

    1 Planning Identify critical business goals and competences Select employees to address them

    2a Tutoring Assign learning resources to competences

    2b Learning Support their learning Enable searching

    3 Reflection Monitor learning progress of company and employees

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-7

    BOOST MethodologyData Model & User Roles

    Business Goals (BGs) Critical needs Project administration Web development

    Learning Indicators (LIs) Competences Planning, reporting Web design, information

    architecture Learning Resources (LRs)

    Materials, tools, peers

    Manager / Trainer Specifies companys BGs Assigns BGs to employees Monitors learning progress Describes LIs for BGs Recommends LRs for LIs

    Employee Gets assigned BGs, LIs, LRs Learns & reflects

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-8

    BOOST TechnologyManager Management Area

    Widget-based web application, developed with ROLE SDK

    Goals: managers specify BGs and assign them Lis with priorities Personnel: managers assign learning goals to employees Progress: shows overall and individual progress of all employees

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-9

    BOOST TechnologyEmployee Learning Area

    Users can easily adjust the arrangement and functionality of their environments according to their current needs and preferences

    Resources: shows LRs assigned to Lis (and BGs) View: displays the selected learning resource for learning Search: allows searching for learning materials in predefined

    repositories

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-10

    BOOST EvaluationGeneral Overview

    0

    5

    10

    15

    20

    Easy to Use Tool User Friendly Interface Graphical Presentation

    Online tool rating

    Very poor Poor Adequate Good Excellent

    Partner Sector / Type of enterprise Companies Participants

    DE IT communications - Internet technology 9 13

    UK Food - Rural deprived areas 11 22

    CZ Production - Engineering and services 12 25

    GR Social enterprises 12 25

    FR Hospitality & other - Rural deprived areas 11 12

    Total 55 97

    Kravk, M., Neulinger, K., & Klamma, R. (2016). Boosting Vocational Education and Training in Small Enterprises. In European Conference on Technology Enhanced Learning (pp. 600-604). Springer.

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-11

    BOOST EvaluationWorkplace Learning Analytics

    Kravk, M., Neulinger, K., & Klamma, R. (2016). Data Analysis of Workplace Learning with BOOST. Proceedings of the Workshop on Learning Analytics for Workplace and Professional Learning (LA for work).

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-12

    BOOST EvaluationInterviews in Germany

    BOOST approach is very useful, because I can set the learning goals I need for my employees and see their performance and learning process.

    Such tool, as a light-weight alternative to a Learning Management System, can be used for planning of learning processes. Provided high-quality learning content is available, the use of such system will contribute to the development of the employees skills.

    There is currently not much support for organizing training in SME, so BOOST is a good start. The problems of SME are very diverse, so the system needs to be even more flexible in terms of adaptability to specific business needs.

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-13

    Conclusion

    It is pretty challenging to get small companies engaged in evaluation

    BOOST approach can be a viable one and has a potential for further improvement

    Openness and sharing are not so common in the corporate settings

    Means for different levels of privacy have to be provided

    BOOST approach is not necessarily restricted on small companies

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  • Lehrstuhl Informatik 5(Information Systems)

    Prof. Dr. M. JarkeI5-FL-MMYY-14

    References BOOST Business perfOrmance imprOvement through individual

    employee Skills Training: http://www.adam-europe.eu/adam/project/view.htm?prj=11063#.WA359sm2LgE

    ROLE Software Development Kit: https://github.com/rwth-acis/ROLE-SDK

    Other workplace learning projects of our team: Learning Layers Scaling up Technologies:

    http://learning-layers.eu WEKIT Augmented Reality and Wearable Technology:

    http://www.wekit.eu VIRTUS Virtual VET Centre:

    http://www.virtus-project.eu

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