Uams Apparels

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DIVISION INFORMATION

A Day in the Lifeof Campus Operations

Or

Welcome to Our World

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We Wear Many HatsVery Well

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Services Provided:

• Leadership and support for a division of 400 employees in 12 departments, who are responsible for the effective utilization, maintenance, and around the clock support of 2,438,467 square feet* of educational, healthcare, and research space.

The Departments are as follows: 1) Campus Operations Administration 2) UAMS Bookstore 3) Campus Housekeeping 4) Clinical Engineering 5) Construction & Contract Management 6) Nutrition Services 7) Occupational Health and Safety 8) Parking Operations 9) Physical Plant10) Police Department11) Real Estate Management12) Telecommunications/Mail Processing

• Financial management of the Division

• Budget preparation, monitoring, reporting and analysis

• Construction project fiscal management

• SAP guidance and support

Regulatory/Compliance Responsibilities:

• Generally Accepted Accounting Principles (GAAP)

• General Accounting Standards Board (GASB)

For more information, visit our website at: http://www.uams.edu/campusop

DEPARTMENT INFORMATION

Did you know that the $2.1 million in expenditure reductions accomplished by the Campus Operations Division over the past four years is equal to the generation of $104.4 million in additional revenue?

Did you know that we hosted our first annual golf tournament in September 2001 and raised $25,000 for infrastructure renewal issues?

*-Does not include 937,633 square feet of Parking Decks.

Campus Operations Administration 100% centrally funded at $480,842

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Professional Affiliations:

• Association of Higher Education Facilities Officers (APPA)

• Construction Owners Association of America (COAA)

• American Society for Healthcare Engineering (ASHE)

• Arkansas Association for Healthcare Engineering (AAHE)

• National Fire Protection Association (NFPA)

• Arkansas Hospital Association (AHA)

• American Institute of Certified Public Accountants (AICPA)

• Arkansas Society of Certified Public Accountants (ASCPA)

• National Association of College and University Business Officers (NACUBO)

• Southern Association of College and University Business Officers (SACUBO)



Did you know that every Campus Operations department has a website focused on providing helpful information, online order entry, and customer service?

Campus Operations Administration 100% centrally funded at $480,842

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UAMS Bookstore 100% self funded at $1,180,625

Services Provided:

• Retail Sales

- Medical Textbooks - Only medical bookstore in state of Arkansas. Academic discounts to bookstore are passed on to all customers. Receive free shipping from main distributor, which keeps book prices low.

- Medical Equipment - Authorized Welch Allyn and 3M Littman equipment dealer, can purchase and sell below retail costs.

- Clothing/Gift Items - Supply authentic UAMS insignia apparel and gift items to students, faculty, and alumni.

- Pocket PC's, Accessories/Software - Authorized Palm Pilot reseller. Provide competitive pricing on Pocket PC’s. Only Pocket PC medical software bookstore supplier in state of Arkansas.

- Special Services - Offer venue for students to use financial aid money for books and supplies. Offer venue for doctors to use e-funds and resident funds to purchase needed books, technological products, and equipment.

• Special Orders - Will special order any item whether it is a textbook, monogramming, special clothing, equipment, etc.


• Department of Finance - Collection of Arkansas Sales Tax on Bookstore revenues


• National Association of College Stores (NACS)—Our membership allows us to get the very latest on new products, techniques, and trends in the college store market.

• Southwest College Bookstore Association (SWCBA)—Our membership allows us regional insight regarding what similar bookstores are doing for cost savings and technological breakthroughs.

For more information, visit our website at: http://www.uamsbookstore.com

Stacie Smith,Manager


Did you know that the UAMS Bookstore offers a 10% discount to students on required textbooks and a 5% discount to UAMS departments?

Did you know that we have an e-commerce website that allows you to make purchases at any time day or night?

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UAMS Bookstore * Customer and Sales Information



UAMS Bookstore Retail Sales ($1,230,228)

88%

1%

1%

3%

7%

Medical Books ($1,077,490)

Medical Equipment ($84,378)

Softw are ($11,306)

Gift Items ($8,125)

Clothing Apparel ($32,387)

Cosmetics ($3,947)

Phone Cards ($700)

Stamps ($1,536)

Candy ($3,947)

Drug Guides & Cards($3,412)

Supplies ($3,000)

UAMS Bookstore Customers

3%

1%

1%

37%

38%

20%

AHECS

Website

Doctor'sOffices/ClinicsStudents

Residents

UAMSDepartments

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UAMS Bookstore * What would it cost you outside UAMS?



UCA Bookstore UAMS Bookstore

T-Shirt with School Seal $18.00 $14.95

Best Buy UAMS Bookstore

Palm Pilot #505 Handheld Computer

$399.99 $381.95

Amazon.com UAMS Bookstore

Laplan & Saddock Synopsis of Psychiatry Medical Textbook

$75.00(plus shipping)

$67.50 (with 10% discount)

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Campus Housekeeping 100% centrally funded at $1,225,252

Services Provided:

• Custodial Services for 15 buildings covering 950,202 square feet

Removal of Trash

Disinfecting

Scrubbing/Stripping and Refinishing floors

Carpet Spotting and Extraction

Upholstery cleaning

Drapery/window blind cleaning

Pest Control Services

Recycling

• Table/Conference Room Setups


• Occupational Safety and Health Administration (OSHA)

• Support inspections by departmental accreditation agencies

• Arkansas State Department of Health

For more information, visit our website at: http://www.uams.edu/housekeeping

Deborah Lynn,Director


Did you know Campus Housekeeping installed 17,856 rolls of toilet paper last year?

Did you know that last year we set up 350 special events across campus?

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Campus Housekeeping * How do we compare?

For more information, visit our website at: http://www.uams.edu/housekeeping

Deborah Lynn,Director


Square feet cleaned per productive hour

Colorado University 3,262

UAMS 2,734

University of New Mexico 2,651

Troy University 2,558

East Carolina University 2,482

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Clinical EngineeringServices Provided:

• Maintenance of scheduled and unscheduled services for all patient care capital equipment (with an original acquisition cost of approximately $44 Million)

• Management of patient care capital equipment assets

Capital Equipment Management Program (CEMP)

Negotiations for patient care equipment service contracts

Technical leadership in purchasing capital equipment

• Maintenance support for the Pneumatic Tube System (36 stations with 36 transfer units and a central computer handling 2,800 transactions per day, 24 hours a day, 7 days a week) and the Nurse Call Systems (1 for each patient and 1 central station on each floor).

• Maintenance support for research equipment


• American Association of Blood Banking (AABB)

• Arkansas State Health Department

• College of American Pathologists (CAP)

• Compressed Gas Association (CGA)

• Food and Drug Administration (FDA)

• Joint Commission for the Accreditation of Health Care Organizations (JCAHO)

• National Fire Protection Agency (NFPA)

• Nuclear Regulatory Agency 21 CFR


• Arkansas Association of Healthcare Engineers (AAHE)

• Association for the Advancement of Medical Instrumentation (AAMI)


• U.S. Certification Commission of Clinical Engineers (USCC)

For more information, visit our website at: http://www.uams.edu/clineng

Darrel Croswell,Director


Did you know that we saved the hospital over $146,000 last year in contract reductions, second sourcing for parts, and cost avoidance in such areas as radiology, clinical laboratory, surgery and research repairs?

Did you know that last year we serviced over 7,000 pieces of clinical or research equipment?

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Clinical Engineering * Financial Data



111 FundClinical Engineering

($692,722)

72%

28% CentrallyFunded($500,722)

Self Funded($192,000)

112 FundClinical Engineering Internal Contracts

($205,745)

100%

CentrallyFunded ($0)


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Clinical Engineering * What would it cost outside UAMS?



VendorService Rate(per hour)

Overtime Rate(per hour)

Travel Rate(per hour) Comments

UAMS Clinical Engineering $30.00 same none

Abbott Diagnostics Division $ 240.00 $ 360.00 $ 325.00* Two hour minimum

Applied Biosystems $ 195.00 $ 337.00 $ 195.00 DACO slide stainer

COBE $ 140.00 same $ 140.00

Fischer Imaging $ 180.00 $ 270.00 $ 180.00

Forma Scientific $ 144.00 same $ 99.00

GE Medical $ 209.00 $ 318.00 $ 209.00Also charges $

.40/mi.

GE/Marquette $ 175.00 $ 250.00 $ 231.00*Mac 5000 EKG cartOne hour minimum

HP/Phillips $ 195.00 same $ 150.00*

Nicolet $ 160.00 $ 240.00 $ 900.00*

Physio Control $ 175.00 same $ 85.00

Skytron (B-E) $ 100.00 $ 150.00 $ 100.00

Ziess $ 175.00 Same $ 145.00

*-Flat rate for travel charged by vendor

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Construction & Contract ManagementServices Provided:

• Architectural and Engineering Services

• Construction and Renovation Planning

• Project Management

• Contract Management

• Estimating Services

• Interior Design


• Americans w/Disabilities Act (ADA)

• American National Standards Institute (ANSI)

• Arkansas State Health Regulations

• Centers for Medicaid/Medicare Services (CMS)

• City of Little Rock Ordinances

• Environmental Protection Agency (EPA)

• Joint Commission on Accreditation of Healthcare Organizations(JCAHO)


• Southern Building Code (SBC)

• University of Arkansas Systems Office (UASYS)


• American Institute of Architects (AIA)


• Arkansas Association for Healthcare Engineering

• Construction Owners Association

For more information, visit our website at: http://www.uams.edu/ccm

Joe Bushee,Director


Did you know we are currently managing 20 on-going construction projects totaling approximately $90 million dollars?

Did you know we prepare over 100 estimates a year for UAMS departments and users?

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Construction Management * Financial Data

For more information, visit our website at: http://www.uams.edu/ccm


111 FundConstruction Management

($714,170)

46%54%

CentrallyFunded($329,049)


What would it cost you outside UAMS?Outside

ConsultantUAMS Construction

Management

Architectural Services(Minor Renovation)

15% of project 9% of project

Architect’s Hourly Rate $90.00/hr $34.00/hour

Interior Design Services $55.00/hr $25.00/hour

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Nutrition Services Nutrition Services-100% centrally funded at $2,299,572

Catering Services-100% self funded at $385,000Services Provided:

• Retail Food Services

Cafeteria- We serve approximately 739,000 meals a year to 15,500 customers per week, or 806,000 customers a year. They can choose from home cooked entrees, Chic-fil-a, Hot Dog Construction, La Vincita Pizza, or Charbroil Hamburgers).

Satellite Snack & Deli Locations (Sage Deli, Gourmet Bean, and the Outpatient Center Cart)

• Patient Meal Services- Last year we served approximately 187,415 meals to patients.

A benchmark for UAMS to similar size facilities

Patient tray cost

Avg. Range $1.25-$1.50

UAMS $1.35

Median $1.38

• Catering Services- We served 187,156 meals last year to bring our total meals served through the Cafeteria, Patient Meals, and Catering to 1.1 Million. We cater an average of 70 catering events per week, or 3,640 events a year. Catering events range from small coffee breaks to formal hot lunches.

• Nutrition/Health Consulting Services- Our clinical dietitians (6.5 FTE’s) provide all types of nutritional care as part of a managed care team dealing with specialized needs of patients in areas such as general medicine, critical care, BMT transplant unit, & outpatient care. In addition, the clinical dietitians are responsible for educating patients, family, professional staff, and students/interns. We performed approximately 18,000 consultations last year).

For more information, visit our website at: http://www.uams.edu/nutrition

Dexter McCaskill,Director


Did you know the cafeteria offers a 20% discount to all UAMS employees?

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• Food and Drug Administration (FDA)





Dexter McCaskill,Director


Did you know the Catering staff is composed of 3 employees and 1 supervisor that collectively have 125 years of experience?

Nutrition Services Nutrition Services-100% centrally funded at $2,299,572

Catering Services-100% self funded at $385,000

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Nutrition Services * What would it cost you outside UAMS?



Starbucks Gourmet Bean (UAMS)

12 oz. Coffee $1.31 $.95

Pizza Hut LaVincita (UAMS)

Personal PanCheese Pizza

$2.99 $2.48

Burger King (Whopper) UAMS Grill

Hamburger 4-5 oz. $2.09 $1.48

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Occupational Health and Safety

Services Provided:

• Biohazard Safety Program

• Employee exposure assessment and control programs

• Environmental and building safety audit programs

• Fire Safety Program

• Incident and Injury Data Management

• Indoor air quality evaluations

• Occupational Safety training/consultation

Recorded attendance of 8,358 individuals in safety training sessions last year.

• Radiation Safety Compliance Program

Issued over 9,700 dosimeters to monitor radiation exposure among employees.

• Radioactive/Biohazardous/Hazardous waste management and disposal

• Research Laboratory Audit program

Conducted over 250 Safety Audits of research laboratories last year.

• Worker Safety Program

Maintained the 2000-01 UAMS injury rates at 7.1 per 100 Full Time Equivalent,

(well below the Arkansas and U.S. rates of 7.8 and 9.1 per 100, respectively).

For more information, visit our website at: http://www.uams.edu/safety

Mary Ann Coleman,Director


Did you know that OH&S employees are the only Trained Hazardous Material Spill Responders on the UAMS campus?

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Occupational Health and Safety


• Compliance with Arkansas Department of Health (ADH) Radiation Safety regulations.

• CDC/NIH Biosafety in Research Laboratories compliance.

• Department of Transportation (DOT) hazardous goods transport compliance.

• Compliance with Environmental Protection Agency (EPA) hazardous chemical waste disposal regulations.

• National Fire Protection Association (NFPA) Life Safety Code compliance.

• Occupational Safety and Health Administration (OSHA) Worker Safety Compliance.


• Arkansas Hospital Association

• American Industrial Hygiene Association

• American Public Health Association

• American Society of Safety Engineers

• Southern Building Code Congress International

• National Fire Protection Association

• Health Physics Society

• American Conference of Governmental Industrial Hygienists

• American Biological Safety Association

• Arkansas Environmental Federation


Mary Ann Coleman,Director


Did you know the OH&S Director is the only Certified Biological Safety Professional (CBSP) in the state of Arkansas?

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Occupational Health and Safety Financial Data



111 FundOH&S Administration

($649,720)

97%

3%



111 FundOH&S Hazardous Waste

($182,212)

92%

8%



112 FundOH&S Industrial Hygiene

($32,000)

100%



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Occupational Health and Safety * What would it cost outside UAMS?



Industrial Hygiene Division

We provide a myriad of Industrial Hygiene Services to the UAMS campus. Many of these functions include a respiratory protection program, an exposure assessment and control program, biosafety cabinet certification, ergonomic evaluations and indoor air quality evaluations. All of these services can be provided by private industrial hygiene firms on a consulting basis.

• Required by OSHA

• One Masters level and one Bachelors level industrial hygienist

• OH&S Fee: No charge to departments

• Outside hourly rate: $125 per hour

Example: OH&S performs indoor air quality evaluations which take approximately 8 hours of an IndustrialHygienist's time, for which a private firm would charge $1,000. OH&S averages about 4 such studies eachmonth.

Asbestos Removal

The UAMS Physical Plant hazmat team is certified to remove asbestos on the UAMS campus. The OH&S Environmental Programs Manager is certified as an asbestos inspector, and thus is qualified to plan, manage and clear asbestos removal projects in-house.

• Required by Federal Law under certain circumstances

• Function requires 4-8 hours to perform depending on scope of job

• OH&S saves UAMS $500 to $1,000 on every asbestos removal project

• Outside hourly rate: $125 per hour

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Occupational Health and Safety * How do we save UAMS money?



Hazardous Chemical Waste Management & Disposal

Having a qualified chemical/environmental programs manager in OH&S (Louis Kiene, M.S. Environmental Programs Manager) presently saves UAMS nearly $50,000 per year in hazardous waste disposal costs alone.

• The solvent profiling/bulk solvent disposal program conducted by Mr. Kiene reduces costs approximately 90% over the commercial lab pack alternative. Lab solvents comprise our largest single chemical waste stream (approximately 15,000 lbs per year). The bulk solvent program saves UAMS approximately $30,000 per year.

• Pursuit of alternate disposal methods for non-RCRA waste, acid/base neutralization (performed in house) and CHEMSHARE (transfer of useable reagents to other on-campus researchers) results in an additional savings of $17,500 per year.

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Occupational Health and Safety * How do we compare?



Comparison group: Campus Safety, Health & Environmental Management Association (CSHEMA) benchmarking service.

Participants: 78 participants…with 14 of them being medical centers. We compare ourselves both to the total group of participants and to a cohort of just the 14 medical centers. The comparison medical centers are as follows:

1) Boston University Medical Campus 2) Rush Presbyterian St. Luke's Medical Center 3) University of California, San Diego Medical Center 4) University of California, San Francisco 5) University of Chicago Medical Center 6) University of Colorado Health Sciences 7) University of Maryland, Baltimore 8) University of Texas, Health Science Center at Houston 9) University of Texas, Health Sciences Center10) University of Texas, MD Anderson Cancer Center11) University of Utah Hospital and Clinics12) Wake Forest University School of Medicine13) Washington University, St. Louis

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Total Occupational Health and Safety Program Costs per Institutional FTE

108 104

385

0

50

100

150

200

250

300

350

400

UAMS Medical Centers

20002001

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Total Chemical Waste Program Cost per Million Dollars Institutional Expenditures

81 83

329

381

0

50

100

150

200

250

300

350

400

UAMS Medical Centers All

20002001

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Total Chemical Waste Contractor Cost per Million Dollars Institutional Expenditures

13 16

129

174

0

20

40

60

80

100

120

140

160

180


20002001

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Radiation Safety Cost per Authorized User or Radiation Worker

100 85

244

506

0

100

200

300

400

500

600


20002001

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Parking Operations 100% Self Funded at $1,859,648

Services Provided:

• Maintain and provide 4,400 parking spaces to our 7,800 employees, 2,400 students and our 129,000 outpatient and 8,000 inpatients per year.

• Provide convenient billing to all UAMS departments for courtesy parking, parking tokens, departmentally-paid parking, etc., totaling over $1 Million dollars.

• Coordinate parking for all special events at UAMS.

• Coordinate parking for all construction and renovation projects.

• Maintain records and handle the collection of fees for the Chancellor for all UAMS parking violations, outstanding and paid.

• Provide shuttle van and driver to assist our patients, visitors, students, or employees, needing transportation to other hospitals.

• Provide convenient bus service to and from the UAMS campus, War Memorial Stadium, and other off-campus parking areas.

• Clear all students, staff, and employees prior to leaving UAMS for any outstanding parking or violation fees.


• American with Disabilities Act (ADA)

• Occupational Health and Safety Act (OSHA)

• Arkansas Highway and Transportation Department

• City of Little Rock Traffic Codes


• Arkansas Association of Chiefs of Police (AACP)

• Arkansas Law Enforcement Training Academy (ALETA)

• National Hostage Negotiator Association (NHNA)

For more information, visit our website at: http://www.uams.edu/parking

Major John Stidham,Director


Did you know our bus shuttle service to and from War Memorial Stadium costs Campus Operations $135,000 a year?

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For more information, visit our website at: http://www.uams.edu/parking


CAMPUS PARKING MAP

Lots not shown:Biomedical, Distribution Center, Mediplex, OPC Expansion, and VIP Lot.

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Physical PlantServices Provided:

• Maintenance and repair of building utilities such as heating, plumbing, gas, electrical systems, and in special cases, fume hoods. Completed over 21,860 work orders totaling over 55,920 man-hours of labor.

• Maintenance and repair of departmental equipment, i.e., some furniture, cabinets, fume hoods, refrigerators, lab equipment, ice machines, window a/c’s, etc.

• Utility Service- We provide all utilities mentioned above to all of the campus through generation and/or distribution systems. UAMS is the largest user of electricity and natural gas in the county.

• Construction and shop specialties such as cabinetry, carpentry, construction, electrical, elevators, grounds and landscaping, materials management, mechanical shop, plant engineering, power plant, safety and training, signage, and technology management.

• Vehicle Fleet Operations-maintains a fleet of 50 vehicles to meet the needs of the campus community; this includes permanently assigned vehicles and daily rental vehicles. We have vans, trucks, and cars available. Responsible for maintenance, repairs, licensing, mileage tracking, and reconciling of credit card transactions. Also, responsible for accident reporting to the proper state agencies and insurance liaisons.


• Americans with Disabilities Act (ADA)

• American National Standards Institute (ANSI)


• Environmental Protection Agency (EPA)

• Joint Commission on Accreditation of Healthcare Organizations (JCAHO)



• American Society of Heating, Refrigeration and AC Engineers (ASHRAE)

• American Society of Mechanical Engineers (ASME)

For more information, visit our website at: http://www.uams.edu/physplant

Lee Murray,Director


Did you know we save the campus over $400,000 annually by performing maintenance & repairs on building automation controls through our in-house Controls Shop rather than outsourcing this critical function?

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Physical Plant


• American Society of Healthcare Engineering (ASHE)

• Arkansas Association of Healthcare Engineering (AAHE)

• Association of Higher Education Facilities Officers (APPA)

• Central Association of Physical Plant Administrators (CAPPA)

• Arkansas Association of Facility Administrators (AAFA)


• American Society of Mechanical Engineers (ASME)

• American Society of Heating, Refrigeration and AC Engineers (ASHRAE)

• Arkansas Hospital Association (AHA)

• American Hospital Association (AHA)

• American Society of Plumbing Engineers (ASPE)


Lee Murray,Director


Did you know we could provide 1,000 homes with electricity, 2,000 homes with heat and 3,000 homes with cooling from our central plant facilities?

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Physical Plant * Financial Data



111 FundPhysical Plant

($6,991,580)

71%

29% CentrallyFunded($4,946,580)

Self Funded($2,045,000)

112 FundVehicle Operations

($178,112)

100%

Centrally Funded($0)


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Physical Plant * What would it cost outside UAMS?



Vendor Name Hourly Rate Overtime Rate

UAMS Physical Plant $21.10 $31.65

Plumbing

Hill-Crest Plumbing Co. $ 57.00 $79.50

U.S. Rooter $ 59.50 $ 79.50

Arkansas Plumbing Systems $ 60.00 $ 90.00

Electrical

Fleming Elec. Co. $ 45.00 $ 60.00

Little Rock Electric Co. $ 55.00 $ 102.00

I K Electric Co. $ 46.00 $ 90.00

Maintenance

Arkansas Maintenance Co $ 75.00 $ 150.00

Wilkins Maintenance Co. $ 75.00 $ 150.00

Schulte Remodeling Co. $ 45.00 $ 67.50

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Physical Plant * What would it cost outside UAMS?



Vehicle Rental Rates Comparison

Vendor VehicleVendor

Daily RatePhysical Plant

Daily Rate

National Car 15-passenger van $79.99 $20.00

8-passenger van $79.99 $20.00

Mid-size car $54.99 $16.00

Truck $79.99 $16.00

Hertz 15-passenger van $119.95 $20.00

Mini van $89.95 $20.00

Mid-size car $46.95 $16.00

Truck $89.95 $16.00

Enterprise 15-passenger van $129.99 $20.00

Mini van $69.99 $20.00

Mid-size car $45.99 $16.00

Truck $59.99 $16.00

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Services Provided:

• Protection provided 24 hours a day, 7 days a week, 52 weeks a year

• Crime Deterrence

• Community training programs (McGruff, Be on the Lookout for (BOLO’s) announcements, and self defense training)

• Escorts to vehicles

• Rescue services (jump cars, door unlock, etc.)

• Traffic citations and collections for Chancellor





• Arkansas State Police (ASP)

• Federal Bureau of Investigators (FBI)


• United States Postal Inspector (USPS)


• Arkansas Association of Chiefs of Police (AACP)

• Arkansas Narcotics Officers Association (ANOA)

• Arkansas Campus Police Association (ACPA)


• National Hostage Negotiator Association (NHNA)

• United States Attorney General’s Association (USAGA)

For more information, visit our website at: http://www.uams.edu/police

Carroll Alberson,Chief of Police


Did you know that last year we patrolled 33% more area with only 1/2 the number of employees and only 1/3 the total operating budget of the University of Mississippi Medical Center?

Did you know that our police officers are certified by the state of Arkansas, just like the Arkansas State Police? They received 2,288 hours in law enforcement training last year.

Police Department Police Dept.-100% centrally funded at $ 1,344,045

Security Systems-100% self funded at $ 19,950

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Police Department * How do we compare?


University of Arkansas for Medical Sciences

Police Department

University of MississippiMedical Center

Police Department

Annual Budget $1,155,349 $3,080,386

Salaries Budget $1,134,392 $2,849,559

Salary % of Annual Budget 98.2 % 92.5 %

Maintenance & Operating Budget $21,087 $230,827

Maintenance % Annual Budget 1.8 % 7.5 %

Number of FTE’s 39 86

Officers on Duty per Shift (avg.) 9 25

Area of Jurisdiction 3,924,256 sq. ft.* 2,916,738 sq. ft.

Budget Vs. Coverage Area $.29 per sq. ft. $1.05 per sq. ft.

Coverage Area per Officer (avg.) 436,028 sq. ft. 116,669 sq. ft.

Total Campus Employees 7,800 8,000

Total Campus Students

*-inc. 548,156 sq. ft. off-campus & lots

2,400 1,865


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Criminal Incident Comparison

Little Rock Police Department (Vicinity of UAMS) vs. UAMS Campus


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UAMS Campus2000-01

Little Rock Police

(Vicinity of UAMS)

Murder 0 2

Rape 0 20

Aggravated Assault 0 88

Simple Assault 9 171

Motor Vehicle Theft 0 75

Burglary 1 146

Liquor Law Violations 15 19

Arson 0 2



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UAMS

Police

Little Rock

Police*

Minimum salary

Maximum salary

$23,194

$24,697

$28,080

$41,770

* Health Insurance for officers is also paid for by the LR Police Department



Salaries of Certified Police Officers

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Real Estate Management 100% Self Funded at $58,027

Services Provided:

• Provide property acquisition services

• Provide property management services

• Upgrade & rehabilitate UAMS rental properties

• Coordinate State leases for all UAMS departments

• Stewards of UAMS off-campus real estate

• Manage 24 rental units that are leased to the general public or UAMS employees/students

• We maintain the grounds at off-campus locations, all rental properties, 13 vacant lots, and the Ed South Building (formerly KARN)

• Promote the benefits of a safe, pleasant environment adjacent to UAMS to support campus well-being and a respectable image in the community


• HUD Guidelines

• Fair Housing Laws


• City of Little Rock Codes

• Good Neighbor Agreement


• Association of University Real Estate Officials (AUREO)


Judy Byrnes,Director


Did you know that we currently rent out 24 conveniently located, reasonably priced homes for as low as $300-600 per month?

Did you know we give UAMS employees and students a 10% discount on all rentals? This equates to more than one month free per year!

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Telecommunications / Mail Processing

Services Provided:

• Telephone service

Resolved 1,081 troubles calls last year

Moved, added or changed 7,014 phones last year

Maintain 31 separate clinical phone systems

Administer 3,234 Voice Mail boxes and 28 Automated Answering Applications

Designed and established 16 Automatic Call Distribution groups

• Cellular/Mobile Phone Service

Track 602 Cellular/Mobile Phones

• Cabling/Data services Installed 923 telephone and data jacks last year

• Mail Processing services

Full service post office (except COD and money orders)

Process approximately 1.9 million pieces of Bulk Mail per year

Distribute approximately 3.3 million pieces of mail per year

• Radio paging services Manage 2,765 pagers

For more information, visit our website at: http://www.uams.edu/telecom

Holly Naramore,Director


Did you know we actually installed 33 miles of cable last year?

Did you know that we have automated machines that can fold, stuff, address and label your bulk mailings, saving both time and money?

Did you know that you can receive a discount for being a UAMS employee when purchasing your personal cell phone?

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Telecommunications / Mail Processing



• Arkansas Department of Information Systems (DIS)

• Federal Communications Commission (FCC)

• Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

• National Electric Code (NEC)

• United States Postal Service (USPS)


• Association for Telecommunications Professionals in Higher Education (ACUTA)

• Healthcare Information and Management Systems Society (HIMSS)

• Arkansas Users of Telecommunication and Information Systems (AUTIS)

• International Nortel Networks Meridian Users Group (INMUG)

• National Association of College & University Mail Services (NACUMS)

• Central Arkansas Postal Customer Council (PCC)

For more information, visit our website at: http://www.uams.edu/telecom

Holly Naramore,Director


Did you know you can remotely forward your desk phone to your pager, cell phone or home phone?

Did you know you can have two-way text messaging added to your cell phone? In some cases, this could eliminate the need to also carry a pager.

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Telecommunications / Mail Processing * Financial Data


111 FundTelecommunications Admin.

($205,407)

100%


Self Funded ($0)

111 FundMail Processing

($1,069,742)

20%

80%



112 FundTelecommunications Services

($2,156,704)

100%



112 FundVoice Mail System

($16,103)

100%

Centrally Funded($0)


45


Telecommunications * What would it cost you outside UAMS?

USPS UAMS Telecommunications

1st Class Presorted Mail (per piece)

$ .34 $ .32

Lloyd Schuh UAMS Telecommunications

Bulk Mail (per 10,000 pieces) $ 795 $ 185

Nortel Networks UAMS Telecommunications

Cabling Installation (per hour) $ 278 $ 175

Alltel UAMS Telecommunications

Moves/Adds/Changes (per hour) $ 48 $ 30

Dial-A-Page UAMS Telecommunications

Pager Rental (per month) $ 11 $ 8

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ASHE Healthcare Facility Benchmarking Survey (cont.)

Square Feet

UAMS: 2,405,383 (Ranked 4th highest out of 71)25th Quartile: 1,194,43050th Quartile: 603,27575th Quartile: 363,968

Net Cost per Square Feet

UAMS: $ 1.71 (Ranked 11th lowest out of 71)25th Quartile: $ 2.0550th Quartile: $ 2.5975th Quartile: $ 2.96

Square Feet per FTE

25th Quartile: 19,53450th Quartile: 26,494UAMS: 28,726 (Ranked 37th highest out of 73)75th Quartile: 31,273

Salary per FTE

25th Quartile: $ 40,732UAMS: $ 38,128 (Ranked 21st highest out of 71)50th Quartile: $ 34,84875th Quartile: $ 29,789

Costs include the following:Maintenance and operation costs, salaries, utilities, maintenance and grounds’ equipment and supplies, outside contract labor, and other costs.

DOING OUR PART: HOW CAMPUS OPERATIONS COMPARES

American College and University’s College Maintenance and Operations Cost Study (7th Annual)

# of Participants: 1,500


UAMS: $ 1.71National Avg. $ 3.93

American College and University’s Maintenance And Operations Cost Study (30th Annual)


UAMS: $ 1.71National Avg. $ 3.57

ASHE Healthcare Facility Benchmarking Survey

# of Participants: 81


UAMS: $ 1.71 (Ranked 11th lowest out of 71)National Avg. $ 2.59

How does the Campus Operations Team compare with our peers?

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DIVISION INFORMATION

DIVISION FINANCES

48

Comparison of Campus Operations Budget to Other Support Units

3% 4%

13%

19%

2%32%

27%Chancellor

VC Finance

VC Administration/Gov. Affairs

VC Academic Affairs

VC Institutional Advancement

Campus Operations

Information Technology

Comparison of Support Units Budgetto Other UAMS Units

10%

90%

Support Units

Other UAMS Units

Comparison of Campus Operations FTE'sto Other Support Units

2% 6%

13%

17%

3%41%

18%Chancellor

VC Finance

VC Administration/Gov. Affairs

VC Academic Affairs

VC Institutional Advancement

Campus Operations

Information Technology

Comparison of Support Unit FTE's to Other UAMS Units FTE's

12%

88%

Support Units

Other UAMS Units

CAMPUS OPERATIONS AS A PART OF THE MIX

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DIVISION FUNDING ACCOUNT SUMMARY

Total Division Funds by Fund Type

67%

16%

17%Total 111 Funds($12,346,385)

Total 112 Funds($2,993,614)

Total 114 Funds($3,098,300)

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DIVISION 111 FUNDING ACCOUNT SUMMARY

Grand Total 111 AccountsFunding Source

78%

22%CentrallyFunded($12,346,385)


Distribution of the Campus Operations 111 Fundby Department ($12,346,385)

3%

11%

6%

4%

40%

10%19%

4%

3%

Telecommunications ($423,591)

Police ($1,344,045)

OH&S ($796,732)

Campus OperationsAdministration ($480,842)

Physical Plant ($4,946,580)

Campus Housekeeping($1,225,252)

Nutrition Services ($2,299,572)

Clinical Engineering ($500,722)

Construction and ContractManagement ($329,049)

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112 FundRevenue ($3,374,722)

7%

73%

1%

1%

11%

Catering ($385,000)


Telecommunications ($2,438,652)

Police Security Systems ($27,037)

OH&S Industrial Hygiene ($32,000)

Vehicle Operations ($250,000)7%

112 FundExpense ($2,993,614)

13%

7%72%

1%1%

Catering ($385,000)


Telecommunications ($2,172,807)


OH&S Industrial Hygiene ($32,000)

Vehicle Operations ($178,112)

6%

112 FundNet Revenue Over Expenses ($381,108)*

0%

10%

69%

2%0%

19%

Catering ($0)


Telecommunications ($265,845)


OH&S Industrial Hygiene ($0)

Vehicle Operations ($71,888)

* The Chancellor takes a 1/3 cut, or $127,036 of the total (112) net revenue.

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114 Fund Net Revenue over Expense ($107,800)*

5%

78%

17% CO RentalProperties($4,973)

Bookstore($84,375)

Parking($18,452)

114 FundExpense ($3,098,300)

2%

38%

60%

CO RentalProperties($58,027)

Bookstore($1,180,625)

Parking($1,859,648)

114 FundRevenue ($3,206,100)

2%

39%

59%

CO RentalProperties($63,000)

Bookstore($1,265,000)

Parking($1,878,100)

* The Chancellor takes a 1/3 cut, or $35,933 of the total (114) net revenue.

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Total Self Funded Portion of Division Budget

44%

56%

Self Funded111/112/114($9,600,793)

Centrally FundedBudget($12,346,385)

DIVISION FUNDING ACCOUNT SUMMARY

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Campus Operations FTE's by Department(400 Total)

14%

3%

3%

23%

4%

33%

3%

10%

5%1%

1%

Campus Operations Administration (5)

Bookstore (5)

Campus Housekeeping (56)

Clinical Engineering (13)

Construction Management (14)

Nutrition Services (89)

OH&S (15)

Physical Plant (130)

Parking Operations (13)

Police Department (39)

Rental Operations (1)

Telecommunications (20)

DIVISION FTE SUMMARY

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It is interesting to note that the total square feet of the Campus has grown by 2.5 times* in just 30 years, and will grow by another 480,000 square feet in the next 18 months. * excluding parking decks

HOWEVER, THE WORK NEVER STOPS

UAMS SQUARE FOOT GROWTH

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

YEAR

SQUA

RE F

EET

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Growth in the size of the Campus has Outpaced the Physical Plant Budget.

CAPITAL RENEWAL/DEFERRED MAINTENANCE: A LIVING PROBLEM

Campus Sq. Ft. Growth vs. Physical Plant FTE's / Budget

19

82

19

84

19

86

19

88

19

90

19

92

19

94

19

96

19

98

20

00

20

02

Year

Trend

Campus Square Feet

Total Physical PlantBudget

Physical Plant FTEs

Physical PlantRepairs/Mtnce. Budget

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BUDGET REDUCTIONS OVER THE PAST 4 FISCAL YEARS

Campus Square Foot Growth versus Divisional Budget Cuts (1999-2002)

-2,500,000

-2,000,000

-1,500,000

-1,000,000

-500,000

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

Cum. Sq. Ft. Growth

Cum. Budget Cuts

Cum. Sq. Ft. Grow th 96,000 420,345 457,740 457,740 457,740 474,222

Cum. Budget Cuts (259,597) (681,743) (1,396,227) (1,403,085) (1,756,262) (2,088,188)

3% Cut (1998-99)

3% Cut (1999-00)

5% Cut (2000-01)

Mandatory Salary

Increase

3% Salary Lapse

(2001-02)

Budget & Other Cuts (2001-02)

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FTE REDUCTIONS OVER THE PAST 3 FISCAL YEARS

Campus Operations FTE's Beginning July 1st of each year

391 372

446

050

100150200250300350400450500

1999 2000 2001

Actual FTE's

Linear (ActualFTE's)

60

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Our Buildings Continue to Age:

Buildings are constructed with a life expectancy of 20 years. Beyond that point, the systems are prone to failure, and repairs become unavoidable and expensive. Listed below are some of the Campus buildings that are over 20 years old and are overdue for extensive renewal or replacement.


Building Year of Construction

Old Hospital 1955

Shorey Building 1957

Dormitory 1959

Barton 1960

Child Study Center 1969

Computer Building 1973

EDII Building 1977

OPC 1979

OPC to Barton Bridge 1979

North Parking Deck 1982

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National studies show that for each $1 spent on Capital Renewal/Deferred Maintenance today, you can avoid $4 in future expense.

The following buildings, currently under construction. will add to the Capital Renewal/Deferred Maintenance backlog:

• Jackson T. Stephens Spine and Neurosciences Institute (225,000 s.f.)

• Biotechnology Building (16,000 .s.f.)

• College of Public Health (120,000 s.f.)

• Arkansas Biosciences Institute (143,000 s.f.)

63

Our reserves to address the Capital Renewal/Deferred Maintenance needs are dramatically less than required..


Accumulated Deferred Maintenancevs.

Deferred Maintenance Spending

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

Year

Trend

Accumulated DeferredMaintenance Liability

Deferred MaintenanceSpending

64

What should we do?• Day by day, our facilities continue to age as new ones are being

constructed…

• The National Average for Capital Renewal/Deferred Maintenance for Medical Universities is 4% of the Current Replacements cost.

• Currently, the Capital Renewal/Deferred Maintenance liability for UAMS stands at approximately $27 million.

• We must start budgeting for Capital Renewal/Deferred Maintenance today. Without adequate funding the problems will continue to grow.


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Thank You !