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TOP 5 METRICS TO MEASURE TCO FOR IAM SOFTWARE FROM “SUPPORT” TO STRATEGIC”

Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

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Knowing the cost of an Intellectual Asset Management Software over time can save you tens of thousands in the long haul.

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Page 1: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

TOP 5 METRICSTO MEASURE TCO FOR

IAM SOFTWARE

FROM “SUPPORT” TO STRATEGIC”

Page 2: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 1:Acquisition

FROM “SUPPORT” TO STRATEGIC”

Includes capital expense for on-premise and operating expense for hosted

Image courtesy of edmunds.com

Page 3: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 1:Acquisition

FROM “SUPPORT” TO STRATEGIC”

Contributes 10-15% of overall cost of ownership

Image courtesy of edmunds.com

Page 4: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 2:Implementation

FROM “SUPPORT” TO STRATEGIC”

Contributes 30-40% of overall cost of ownership

Image courtesy of directoryaziende.com

Development Integration Testing Data Migration Training

(Customization/Configuration)

Making the System Work For Users

Page 5: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 3:Operations

FROM “SUPPORT” TO STRATEGIC”Image courtesy of massthink.files.wordpress.com

Includes unproductive end-user time, troubleshooting, and system downtime

Page 6: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 3:Operations

FROM “SUPPORT” TO STRATEGIC”Image courtesy of massthink.files.wordpress.com

Contributes 30-40% of overall cost of ownership

Page 7: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 4:Maintenance

FROM “SUPPORT” TO STRATEGIC”Image courtesy of 1im.co.uk or my.aup.edu

Includes technical support, country law updates, patches, and upgrades

Page 8: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 4:Maintenance

FROM “SUPPORT” TO STRATEGIC”Image courtesy of 1im.co.uk or my.aup.edu

Contributes 30-40% of overall cost of ownership

Page 9: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 5:Replacement

FROM “SUPPORT” TO STRATEGIC”

Includes costs for transitioningto a new system

Image courtesy of chicagomoving.com

DATA

DATA

DATA

Page 10: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

Metric 5:Replacement

FROM “SUPPORT” TO STRATEGIC”Image courtesy of chicagomoving.com

DATA

DATA

DATA

Contributes 10-15% of overall cost of ownership

Page 11: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

VISIT:www.lecorpio.com

or CALL:(408) 850-7260

FROM “SUPPORT” TO STRATEGIC”

Page 12: Top 5 Metrics To Measure TCO For Intellectual Asset Management Software

TRANSFORM YOUR LEGAL DEPARTMENTFROM “SUPPORT” TO STRATEGIC”