Suzanne Johnson, Nurse Educator – PDRPSuzanne.Johnson@cdhb.health.nz

The CDHB e-Portfolio’s experience: A Hop, Skip

and a Jump into the Future

Professional Development Recognition Programme (PDRP) Portfolio

• Professional Development Recognition Programme (PDRP) Portfolio has been around for 10 - 20 years in various guises

– Based on the Nursing Council New Zealand RN & EN competencies

– 3 levels of practice: Competent, Proficient & Expert level

Background Information e-Portfolio

• e-Portfolio project started by Ngā Manukura o Āpōpō July 2012 initially for Maori nurses

– Key people involved Liz Manning, Taima Campbell, Pam Doole as well as various representatives from CDHB, ADHB, TDHB, CMDHB, NZNO

– Discussion about what platform should be used and form a project group to assist with the development of e-Portfolio

Criterion for Nga Manakura e-Portfolio

• Free open source e-Portfolio system

• Access from anywhere

• Customised to meet Nursing Council continuing competence requirements – Processes and tools needed to align with regulatory requirements

• Widely accepted by the profession/sector – Having key people involved in the project team

• Reduces barriers for Māori nurses– Access to professional development resources

– Assistance with professional and geographical isolation

Ngā Manukura o Āpōpō e-Portfolio

• Pilot launch in July 12 – small pilot group• Response to the site has been positive• Target of 20 Māori nurses has been

surpassed with 44 nurses registered, 2 of whom are Nurse Practitioners

• Interest from a wide range of nursing areas, from individuals to large organisations such as DHBs

• Wanted to trial larger group – CDHB’s involvement with 60 New Graduate Nurses

CDHB Trial Group

• 60 NetP nurses– NETP nurses are applying for competent level

PDRP

– Large cohesive group with same evidential requirements - feedback

• 60 Preceptors

• 5-10 CNM’s

• 10-15 Assessors

The Roll Out of Ngā Manukura o Āpōpō E-portfolio

Plan 1. Learn about the E-portfolio

2. NetP Nurses

3. Preceptors

4. Charge Nurse Managers

5. Assessors/Resource people

Need to acknowledge the assistance of my colleagues

Own Knowledge of the NMoA e-Portfolio

• Familiarise self with the E-portfolio– Use instructions on the site (podcasts) & written

information– Mahara manual– Administrator rights– Assistance from Taima Campbell & Kristina Hoeppner– Create instruction guidelines for NetP nurses &

assessors– Decisions about how to share E-portfolio’s with

assessors

NetP Nurses• Provided x2 sessions as part of the New Graduate

programme– X1 Introductory to E-portfolio’s & evidence required for

Competent PDRP

– X1 Revision session on E-portfolio’s

– Interesting response around technology

• X2 drop in sessions (optional)

• Encouraged the NetP nurses to discuss the e-Portfolio with their preceptor & encourage to sign up

• Emailed out instructions for E-portfolio trial– Including information on what evidence needed to be in

the E-portfolio & how to share with assessors

Preceptors

• Offered x2-3 sessions on how to provide evidence (assessment against the competencies) and use of e-Portfolio

• Sent out information to preceptors via the CNM’s– Information wasn’t successful in filtering

through to the preceptors (lesson learned)

• Preceptors had access to various resource people

Charge Nurse Managers

• X2-3 sessions for the CNM group

• Let CNM’s decide how involved in the e-Portfolio process they wanted to be (performance appraisals)– Created an e-Portfolio – Viewed either the NetP nurse or preceptors e-

Portfolio

• NetP still had to do a modified performance appraisal (not against the competencies) with their CNM

Assessors/Resource Person

• X2 sessions for assessor group

• Emailed instructions for e-Portfolio trial– Including information on what evidence

needed to be in the E-portfolio from assessment perspective

– Assessors could see the instructions that were given to the NetP nurses

• Assessors had access to resource people

Assessment of e-Portfolio’s• Logistics around sharing e-Portfolio’s

– Which assessor is doing what e-Portfolio

– Assessor that got too busy, one that left the CDHB

– Rejigging of assessor required

• Mixed results from the assessors– Most enjoyed assessing the e-Portfolio

– Some feedback about the attachments and the clumsiness of e-Portfolio

• NetP nurses took photos of their annual practicing certificate but it was difficult to read

• NetP nurses encourage to put all extra evidence in competency 1.1 – didn’t enjoy backwards and forwards to find evidence

Observations• The NetP nurses were adaptable

– bugs in the system – copy collections

– updates after teaching sessions– difficulty logging on

• It appeared some NetP nurses struggled more than expected– surprised given their access to technology in

their undergraduate education e.g moodle, blackboard etc.

– Lack of transferable skills – social media

– Acknowledge fatigue nurses from EQ 2011

Observations

• Preceptors struggled immensely– Least amount of exposure to the e-

Portfolio’s – Digital literacy for some preceptors were

an issue– Not as familiar with portfolios and

providing evidence

Hiccups• Initially around logins & copying

collections (Competencies)• Didn’t receive notifications of NetP’s

wanting to establish their E-portfolio once given administration rights – easily corrected

• Change of Screen with CDHB logo on• A couple of competencies were

wrong – there had been a mix up between 2 competencies

Learning's from Trialling e-Portfolio’s

• Not everyone will follow instructions no matter how many education sessions or what information is sent out

• Assessment timing difficult over xmas period– Assessors on leave at various times

• Need to engage the preceptors in a different way– Not rely on the NetP nurse or CNM to

disseminate information• thought process was that CNM needed to release

the preceptor for training • NetP nurse was changing clinical areas

Evaluation – NetP Nurses• Slightly confusing but do-able

• Easy but preceptor had difficulty

• Issues with the changing to CDHB site

• A bit painful

• Website wasn’t very user friendly

• Easy enough but the preceptor feedback section was confusing

• Not easy

• Tricky at first, however once you had been in a few times it became easier to negotiate

• Extremely difficult. The site had many bugs, which created a lot of setbacks

• Horrible and caused stress

• Very user unfriendly!

Evaluation – Preceptors• Not easy at all. Since the training on the site, things had

changed when I came to use it, steps to access pages no longer worked

• Very easy

• e-portfolio is moderately easy to use. it took a while for my log-in to be approved but otherwise no problems. the design is a bit bland. I prefer to see the comments to be side by side rather than one after the other but again this is a personal preference :)

• Very HARD! Unable to log in efficiently. Took a long time to be accepted for registration then the system would lock me out of competencies and report unknown errors

• Fairly easy

• Great

Any Thoughts, Comments or

Questions ?