ART OF PRESENTING AJAY PURI & CHRISTINA KRAUSE

BC Quality Forum 2013

What would you like to get out of today?

What’s your biggest challenge when presenting?

Over the next 2 hours minutes we will:

• Explore various presentation tactics − Four Principles − Pointers when presenting − Look at cool styles: Prezi | TED | Pecha Kucha | Slideshare

• Explore the Public Narrative approach

• Reflections

Four thoughts to keep in mind when giving a great presentation

• To Inform • To Entertain • To Touch Emotions • Move to Action

Four thoughts to keep in mind when giving a great presentation

• To Inform • To Entertain • To Touch Emotions • Move to Action

Goal: is to fulfill at least one of these!

• To Inform • To Entertain • To Touch Emotions • Move to Action

• To Inform • To Entertain • To Touch Emotions • Move to Action

• To Inform • To Entertain • To Touch Emotions • Move to Action

• To Inform • To Entertain • To Touch Emotions • Move to Action

Issues:

• How much time should I talk for?

Issues:

• How much time should I talk for? • How interactive should I make it?

Issues:

• How much time should I talk for? • How interactive should I make it? • Do I have to share something personal?

Issues:

• How much time should I talk for? • How interactive should I make it? • Do I have to share something personal? • The dreaded bullets dilemma

Issues:

• How much time should I talk for? • How interactive should I make it? • Do I have to share something personal? • The dreaded bullets dilemma • To have notes, or not to have notes?

Issues:

• How much time should I talk for? • How interactive should I make it? • Do I have to share something personal? • The dreaded bullets dilemma • To have notes, or not to have notes? • What about a standardized slide deck for everyone?

Cool new styles

• Prezzi • TED • Pecha Kucha • Slideshare

a cloud-based presentation software that opens up a new world between whiteboards and slides.

a cloud-based presentation software that opens up a new world between whiteboards and slides.

Zoomable canvas that makes it fun to explore ideas and the connections between them.

a cloud-based presentation software that opens up a new world between whiteboards and slides.

Zoomable canvas makes it fun to explore ideas and the connections between them.

Result: visually captivating presentations that lead your audience down a path of discovery.

Patient Medication Journey

Story first, slides second • Dream Big. • Show the real you. • Make the complex plain. • Connect with people’s emotions. • Don’t flaunt your ego • Feel free to comment on other speakers’ talks

Number of Cities: 600 Celebrating 10 years!

• What is Pecha Kucha? • Purpose: powerful story • Things to keep in mind:

• Can use only photo • Spend time in training your speakers • It’s automatic: 20 second tidbits for a story • Feel free to morph it • An example - Derek Weiss

Watch his talk: http://qualityforum.ca/news/derek-weiss-recap

Cool new tools

Some things that you can do on SlideShare: • Upload presentations publicly or privately • Download presentations on any topic and reuse or remix • Embed on blogs, websites, company intranets • Share on Twitter, Facebook, LinkedIn • Leadshare: generate leads with your presentations, documents,

pdfs, videos • Slidecast: sync mp3 audio with slides to create a webinar • Embed YouTube videos inside SlideShare presentations

Public Narrative

Acknowledgements

A thank you for Julia Taylor, Andrew Singfield & Helen Bevan of the NHS Institute for Innovation & Improvement for their training and guidance on public narrative.

How do we create change at scale?

Source: Marshall Ganz

Shared understanding leads to Action

Narrative

why?

Strategy

what?

Source: Helen Bevan, 2010

Power of Storytelling

• Communicate our values through emotion • Stories share what we feel – our hopes, cares, obligations • It often takes much more than knowing to inspire action

Source: Samantha Bailey, Based Upon the Work of Marshall Ganz

Public Narrative

You will learn to tell a story about: • yourself revealing why you care about the issue you

want to change • the organisation or community who you are

influencing • the action required to create change and why it is

urgent.

The key to motivation is understanding that values inspire action through emotion

values

emotion

action Source: Marshall Ganz

Why are values so important?

Building advanced improvement capability for BC

Another view: Quality of …

Level One: doing

(processes)

Level Two: thinking/

decision making

Level Three: information that

influences thinking

Level Four: information that influences

behavior

Level Five: relationships (information flow)

Level Six: perceptions and feelings (culture)

Level Seven: individuals mind-sets (personal beliefs and values)

“Engine” of quality

D. Balestracci. Data Sanity. 2009

“Fuel” of quality

Another View:

Quality of …

Link

The key to motivation is understanding that values inspire action through emotion

values

emotion

action Source: Marshall Ganz

Not all emotions are equal …

• Some motivate and some inhibit actions • When framing, you want to overcome the inhibitor emotions (action

inhibitors) Values to Action

You can make a difference

Solidarity

Hope

Anger

UrgencyInertia

Apathy

Fear

Self-doubt

Isolation

Source: Helen Bevan, 2011

Source: Samantha Bailey, Based Upon the Work of Marshall Ganz

who we are – our shared values, our shared

experience, and why we do what we do

transforms the present into a moment of

challenge, hope, and choice

Source: Samantha Bailey, Based Upon the Work of Marshall Ganz

Story of Self

Story of Us Story of Now

who I am – my values, my experience, why I

do what I do

What is your Public Narrative?

1. Story of Self: Why were you called to what you have been called to as a leader, the purpose in which you will ask others to join you?

2. Story of Us: To what values, experiences or aspirations do you hope to appeal to others when you ask them to join you in action?

3. Story of Now: What urgent challenges to these values does your team or community face now? What outcomes could you achieve by acting together, beginning now?

Source: Marshall Ganz

What is your Public Narrative?

Story of Us: To what values, experiences or aspirations do you hope to appeal to others when you ask them to join you in action?

– Our stories of self overlap with our stories of us – Expresses values and experiences shared by the us we are

evoking at the time – Articulates values of our community – creates collective identify

Source: Marshall Ganz

Case “Analysis”

CHALLENGE – CHOICE – OUTCOME

What turns recounting an event into a story?

A plot begins with an unexpected challenge that confronts a character with an urgent need to pay attention, to make a choice, a choice for which you were unprepared.

The choice yields an outcome – and the outcome teaches a moral.

Source: NHS Institute for Innovation & Improvement

Step 1: Focus on CHOICE points In our own story we reveal those moments in our lives when we experienced the influence of our values on the choices we subsequently made, which have shaped who we have become.

When did you first care about being heard? When did you first experience injustice? When did you feel you had to act? Why did you feel you could act? What were the circumstances – the place, the colours, the sounds? Why did you choose to work in the public sector? Why do you stay?

Source: NHS Institute for Innovation & Improvement

Challenge, choice, outcome in your own story Identify a specific choice point – perhaps your first true experience of challenge or your choice to do something about it – think hard.

Challenge Why did you feel it was a challenge? What was so challenging about it?

Choice Why did you make the choice you did? Where did you get the courage (or not)? Where did you get the hope (or not)? Did your parents‘/grandparents‘ life stories teach you how to act in that

moment? How did it feel? Source: NHS Institute for Innovation & Improvement

Outcome How did the outcome feel? Why did it feel that way? What did it teach you? What do you want to teach us? How do you want us to feel?

Source: NHS Institute for Innovation & Improvement

Tips for Brainstorming your Story of Self: • Determine the challenge, the choice, the outcome you

want to focus on for this story. • Add specific details. How did it feel, what did it look like,

what did it sound like, what did it smell like? What still moves you? The more detail you provide, the more the audience will be able to connect with you.

• Consider - who would you be telling this story to? What about it would move them?

• Keep it short – story of self should take no longer than two minutes.

Source: Samantha Bailey, Based Upon the Work of Marshall Ganz

Exercise – Story of Self 1. First think about your purpose in asking others to join you.

– What action are you going to ask them to do?

2. Now start to reflect on your own motivations for wanting to address this challenge. – Why is it important to you, so what values move you to act? – How might these values inspire others to similar action?

3. Now think hard. Where do these motivations and values come from? What public stories can I tell from my own life about specific people or events that would show (rather than tell) how I learned or acted on those values?

Source: Helen Bevan, 2011

Thank you for participating! What were your a-ha moments?