QUALITY ASSURANCE:

Obstetrics Auditing, Records &

Reports, Norms, Policies &

Protocols.

Dr. Jayesh Patidar

www.drjayeshpatidar.blogspot.com

DEFINITION Quality assurance is the process of verifying or

determining whether the products or services meet

or exceed the customers expectations. Quality

assurance is a process driven approach with the

specific steps to help define & attain goals. This

process considers designs, development, production

& services.

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PLAN Establish objectives and

processes required to

deliver the desired

results. 04/10/2015 www.drjayeshpatidar.blogspot.com 3

DO Implement the process developed

by the team.

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CHECK

Monitor and evaluate the

implemented process by testing

the results against the pre

determined objectives.

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ACT Apply actions necessary for the

improvement if the results require

any changes.

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INTERNAL QUALITY ASSURANCE

This refers to the audit &

assessment done by a team

from within the

organization.

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EXTERNAL QUALITY ASSURANCE

It refers to the audit and

assessment done by a team from

outside the organization, with the

purpose of making the evaluation

more objective.

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EFFECTIVE AUDIT

1. Improves practice

2. Promotes the efficient use of the resources.

3. Improves the staff morale & motivation.

4. Meets the need for the EMERGENCY MEDICAL

OBSTERTICAL CARE.

5. Increases utilization of the care.

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PREPARATORY PHASE

1. Forming the audit team.

2. Selecting a topic for the audit.

3. Define cases or unit of analysis.

4. Set criteria.

5. Identify information resources.

6. Design the data extraction sheet. 04/10/2015 www.drjayeshpatidar.blogspot.com 10

AUDIT CYCLE

7. Data collection.

8. Analysis.

9. Recommendation / action plan.

10. Implementation of the action plan.

11. Repeat audit cycle to evaluate action

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RECORDS & REPORTS

Record keeping is an integral part of nursing,

midwifery & health visiting practice. It is a tool

of the professional practice & 1 in which help

in the care process.

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Content and styles of records

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Information technology

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MRD

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Team work

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