How are people’s expectations and learning habits changing in a digital age?

BETT Learning at Work Summit

22 January 2014

Myles Runham

Head of Online, BBC Academy

• What’s the problem?

• How to think about it…?

• eLearning needs new skills…

Agenda

Faced with a learning need, what do we think of?

Or…?

Or…?

Source: Centre for Learning & Performance Technologies

1 Twitter

2 GoogleDocs/Drive

3 YouTube

4 Google Search

5 PowerPoint

6 Evernote

7 Dropbox

8 Wordpress

9 Facebook

10 Google+/Hangouts

Top 10 tools for Learning 2013

Are web learning tools special?

It’s not about substitution

Trying to solve an “training eLearning problem”

Courses &

Classes

• Familiar

• “easy” to

produce

• Formal

• Linear

• Predictable

• Trackable

• Rich

• Not discoverable

• Expensive

• Hard to maintain

• Long

• Locked away/internal

• Not distributable or

shareable

• Exclusive

Clips

Trying to solve an “training eLearning problem”

• Open

• Distributed

• Discoverable

• Short

• Cheap(er)

• Felxible

• Standard

• Shareable

• Short

• Interaction limited

• Narrative limitations

• Hard to treat a

subject/theme in depth

• Not “familiar”

• Not (well) packaged

• Accreditation

measurement

Unpack

formal

Package

short form

content

How are we trying to resolve this problem?

Clips

Courses &

Classes

• Collections

• Playlists

• Curation

• Personalisation

• eBooks

• Apps

• Open badges?

• Tin Can API?

How can we respond?

Organise. Don’t dictate.

Discovery and context – not only content

Context and content

Onward navigation

BBC Academy innovations projects

• Exploring and testing

• (Re)using existing content

• Present in new ‘wrappers’

– Mozilla Open Badges

– Content Playlists

– Social Tools

Digital learning provision needs new skills

• Start managing a product set • Beyond course production/commissioning • Manage a roadmap

• Digital product management skills – Design – Information Architecture – User experience – User Interface – Product Management – a lifecycle

• Data and feedback

• Content production - editorial sensibility over interaction design – tell a story

Any questions? • www.bbc.co.uk/academy • myles.runham@bbc.co.uk • Twitter: @mylesrun