3

Interpersonal Communication Skills Assertiveness

Embed Size (px)

Citation preview

Page 1: Interpersonal Communication Skills   Assertiveness
Page 2: Interpersonal Communication Skills   Assertiveness

Can’t say

“no”

Do whatever others ask – even if it’s very inconvenient

Get stepped on a lot

Talk softly – don’t stand up for their

rights

Do anything

to avoid

conflict

Are taken advantage of

Get resentful but don’t tell

anyone

Page 3: Interpersonal Communication Skills   Assertiveness

Like to get

even

React instantly Gives ‘vice-like’

handshakes

Get their

way no

matter what

Don’t take full

responsibility

of their

actions

Are loud bossy & pushy

Believe that

winning is

everything

Do not care about another person’s feelings