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Customer Service Academy
Job Search
How Do I Find A Job?
• With the evolution of the Internet, job searchers find themselves using new techniques to seek out job openings.
Traditional mindset VS. Active Mindset
Learn techniques for searching on-line for jobs.Learn the dos and don’ts of applying in personLearn about community services that assist in job search
and placementUnderstand the benefits of working with temporary
employment agencies
Traditional ways of searching for a job
1. want ads2. help wanted notices on bulletin boards 3. going to employment agencies4. applying for jobs in the personnel office of
company
What do you think some of the traditional methods of looking for a job are?
Active/Current ways of searching for a job
1. On-line job boards2. job fairs3. networking4. social media
What do you think some of the more current ways to look for a job?
Active/Current ways of searching for a job
ONLINE JOB SEARCH
Spend a day registering on job boards and setting up alerts
• Monster• CareerBuilder• Indeed• Snag A Job
Active/Current ways of searching for a job
TIP
Job boards. Are great but don’t delay!Apply within the first 24 – 48 hours of the posting.
Why?
• Recruiters spend more time on the early resumes • Hiring managers put the pressure on the recruiter
to get candidates quickly• It is estimated that 60 -75% of those that got the
job applied within the first 24 hours of the job post.
“A” Resumes
What are some of the things that are unprofessional on a resume?
What does it mean to be job specific when completing applications and crafting resumes?
Employers receive hundreds of resumes
The A Pile
Those That Stand Out
How do you make YOU stand out?
Employers receive hundreds of resumes
What might keep you from being in the A Pile?
The B Pile
Those That Have Potential
Employers receive hundreds of resumes
What does unprofessional and not qualified mean?
The Trash Pile
Those That Lack Professionalism or Are Not Qualified
Stay Focused on the Job!!!
142
321It demonstrates you ____________ what job you are ________________ for.
It makes the ______________ between your _______ and the ______________ duties.
It helps the employer determine if he/she should _______ you in for an ________________.
know
applying
connection
call
jobskills
interview
Let’s Talk about Key Word Search
To get an interview
Keyword 1
Key word 2
Job Match
Data Bank
Recruiter puts in Job Description and Keywords
You submit an application and resume with as many keywords that match the job description
The More Matches
The Better Your Chances
Key Word Search Exercise (in manual)
GENERAL SUMMARY: Digital Setup Administrator’s primary responsibility is to setup all items in our merchandising system prior to going onto the Sheplers.com site and the catalog production. ESSENTIAL FUNCTIONS:• Responsible for all new item set and maintaining current items in the
merchandising system for accurate inventory • Trouble shooting items that have been set up incorrectly.• Able to communicate with buyers and vendors• Working with vendors to retrieve UPC.• Takes initiative to solve problems and asks questions. KNOWLEDGE, SKILLS & ABILITIES:• Requires a minimum of a High School education. • 1 to 3 years prior office administrative experience.• Strong working knowledge of Microsoft Office with proficiency in Excel. • Good communication and coordination skills.• Detail orientation and the ability to multi-task in a fast paced office
environment.
Key Word Search
Where should you use these key words?Examples:• Digital Setup Administrator :
1. Application = Position Applying For2. Cover Letter = It is with genuine interest that I submit my resume for
the position of ________________3. Resume: Objective
• Solve Problems1. Application = Duties/Responsibilities2. Cover Letter = My attached resume provides you with detailed
information about my experience in _____________ 3. Resume: Previous job duties
More Key Word Search Practice
175
Job Description and Responsibilities
•Greet customers and ascertain what each customer wants or needs.
•Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
•Compute sales prices, total purchases and receive and process cash or credit payment.
•Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
•Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Taken from: http://www.careerdepot.org/Descriptions/job_retail_sales.htm
Circle the Words the are KEY
Go Around Town
1. Where do you look for jobs?
2. Are you always dressed appropriately?
3. How do you introduce yourself?
Let’s make a list of places to (re)search
Wrapping Things Up
Finding a job requiresCreating a plan Being Proactive Your commitment to it – Everyday!
Q& A
Assessment