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Lori Randall, CYQ Executive Director provides a run down of the latest developments at CYQ. Session delivered at the CYQ Get Set for the QCF Forum, 23rd September 2009.
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Coming soon from CYQ
Lori Randall
Executive Director
Keeping you informed about the QCF
BlogeUpdates
Keeping you informed about the QCF
4th February @ One KX, London 11th March @ Solihull College, Solihull 5th May @ One KX, London
Training days 2010
Call 020 7343 1800 or email [email protected] to book your place
CRM
More efficient administration processes - less paperwork, more time Quicker turnaround times Less labour intensive processes = more responsive customer service Shift from paper based centre returns to electronic Ability to accept data from centre MIS (management information systems) Eventually, a self service portal for the uploading of registrations and certificate claims direct to our CRM system