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Assistant Chair Webinar

Wednesday, September 15, 2010

Please join the audio portion of this training:

866-740-1260, Access Code: 7489001

ReadyTalk Help Desk: 800.843.9166 International Help: 303.209.1600

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AnnouncementsThis presentation and the accompanying materials are available for download from:

http://www.wascsenior.org/acresources

For assistance with Voice and Web connections please contact:

ReadyTalk Help Desk, 800.843.9166

International Help: 303.209.1600

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Agenda

• Introduce ourselves (name, institution being visited, WASC experience)

• Review outcomes • Review and discuss assistant chair responsibilities• Discuss common challenges• Discuss new protocols and emphases on visits• Voices of experience

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Training Outcomes• To build understanding of the role and responsibilities of

the assistant chair • To develop skills as an assistant chair• To identify common challenges that assistant chairs face

on visits and obtain guidance on how to address challenges

• To get updates on changes and emphases on visits in 2010-11

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Roles and Responsibilities of the Assistant Chair

• Before the pre-visit conference call – Talk with the chair and VP to review the timeline

and plan the pre-visit preparation– Assist the chair, as needed, in planning the pre-

visit conference call and sending first chair memorandum to the team

– Prepare as you would for any visit by reading and making notes on the report, data portfolio, etc.

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Pre-visit conference call • Prior: Compile team members’ worksheets and

send to the team • During:

• Be sure the team decides about pre-visit drafting• Take notes re issues, lines of inquiry, visit strategies and

team assignments• After:

• Send pre-visit conference call notes to team• With VP, communicate with ALO re changes to the

schedule and additional documents needed

Tools: CPR Conference Call Worksheet EER Conference Call Worksheet

Special Visit Worksheet Guidelines for Drafting Preliminary Report Prior to Visit

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More pre-visit work…

• Participate on call with president (sometimes)• Draft opening sections of report

– Description of institution and visit– Quality of report and alignment/evidence– Response to last action letter recommendations

• Prepare an outline/preliminary draft of the report

Tools: EER Team ReportCPR Team ReportSpecial Visit Team Report

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During the Visit-1

• Make notes as needed in opening strategy/planning session and other meetings

• Help keep team members on track with issues and lines of inquiry, agenda, etc.

• Help team chair be alert to issues with the team functioning

Tool: Standards at a Glance

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During the Visit-2

• Attend your scheduled meetings, etc.

• Draft your own sections of the report

• Work with ALO and AD re adjustments to schedule, additional documents, etc.

Tools: Expectations for Two Reviews

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During the Visit-3

Check the confidential email account• Check for and print emails every day• Share with team chair and team as appropriate• Ensure that team is diligent in investigating

issues raised by emails • Ensure that report does not make

unsubstantiated claims based on emails

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During the Visit-4At end of visit:

• Help chair and team to draft the recommendations to be shared with the campus at the exit meeting

• Ensure that the team completes the Educational Effectiveness Framework

• Collect final drafts of each team member’s report sections

Tool: EE Framework

Commission and Team Decision Indicators

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After the Visit

• Compile the report• Edit the report for continuity, voice and coverage

– Avoid redundancy– Identify gaps– Correct grammar, punctuation, spelling– Eliminate report no-no’s

• Send to team chair• Send completed EEF to WASC VP

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Guidance on Team Reports

• Team judgments must be linked to specific Standards and CFRs

• CFRs must be cited in reports • Standards and CFRs form the basis for Commission

decisions

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Effective Team Reports

• Reflect a thorough assessment of the institution’s capacity and/or effectiveness

• Are evidence based• Provide the basis for a sound and supportable

Commission decision• Identify important areas for the institution to address

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Using Evidence in Team Reports

• Use qualitative and quantitative evidence • Select evidence carefully and purposefully• Connect evidence to an assertion or question • Analyze data; do not just set forth data• Let evidence suggest improvements• Use evidence that speaks to the institution’s themes

and the team's questions

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Team Recommendations

Should be:• Overarching and important• Supported by evidence • Linked clearly to Standards and CFRs• Supported by text in the report• Distinguish major from minor recommendations and

from suggestions embedded in the report

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Tips for Writing Team Reports

• Remember the multiple audiences for the report: the institution, Commission and staff

• Honor requirements for length • Be sure report addresses the themes/priorities and

goals set by the institution• Make commendations, but don’t overdo it• Use praise that does not send the wrong or a mixed

signal

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More Tips on Team Reports

• Ensure that evidence is sound and valid• Use formal language and tone, e.g., no “we” or “they”• Do not criticize or praise personnel by name• Do not be overly prescriptive or try to solve the

institution’s problems

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Some Challenges

• Team does not gel• Chair is ineffective or disorganized• Team member is not prepared• Team does not achieve consensus• Team member does not complete his/her assigned

sections of the report

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Special Issues for 2010-11 Visits

• Institutions’ reports should address revised CFRs• CPR and EER reports should address student

success• EER reports should address program review and

sustainability of EE• CPR team reports should address marketing and

recruitment practices as appropriate• Teams should address finances in light of

economic recession as needed

Tools: Fall 2010 Visit Tools http://www.wascsenior.org/fall2010teamtools

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Other reminders …• EE toolkit/evaluating program review,

assessment, and using rubrics

• Rating the institution on the EE framework and submitting it to staff

• Appendices that apply (off-campus visits, online review and compliance audits)

Tools: EE ToolkitCompliance Audit ChecklistDistance Ed. SummaryOff-campus Site Summary

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Thank you for your service to WASC and the region

This presentation and the accompanying materials are available for download

from:

http://www.wascsenior.org/acresources