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Download at: edanzediting.com/BUAP2016 Author Success Workshops: Effectively Communicating Your Research Benemérita Universidad Autónoma de Puebla 28 October 2016 Trevor Lane, PhD

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Download at: edanzediting.com/BUAP2016

Author Success Workshops: Effectively Communicating Your Research

Benemérita Universidad Autónoma de Puebla 28 October 2016

Trevor Lane, PhD

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What are your goals?

When to present your work

Impressive presentations

Presenting professionally

Interacting with your peers

You need to be an effective communicator of your research

Articles Presentations

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What are your goals?

1. Importance of presenting2. Poster presentations3. Oral presentations4. Preparing slides5. Presentation skills6. Effective Q&A

You need to be an effective communicator of your research

Presentations

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Present your work

Section 1

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Skills needed on the path to publication success

Preparation Journal SelectionWriting

Submission Peer Review Publication Success

• Training in reading papers, ethics, writing, presenting

• Expert Scientific Review

• Expert Scientific Review

• Journal Selection & submission strategy

• Training in ethics, writing, presenting

• Revising• Editing• Reformatting

• Training inethics, writing

• Editing• Abstract

Development• Cover Letter

Development• Reviewer

Recommendation

• Training in navigating peer review

• Review Editing• Point-by-point

checking• Response Letter

Development• Reformatting

• Press release, news writing

• Media & presentation training

• Training for early career researchers

• Training in writing grant proposals

• Grant proposal editing

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Customer ServicePresenting your work

Why are presentations

important?

Share your published and unpublished findings

Identify trends in the field

Network and form collaborations

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Customer ServicePresenting your work

When should you present your work?

Before you publish

After you publish

Conferences, Seminars,Lab Meetings, Journal Clubs

Conferences, Seminars,Press Conferences, Media Enquiries, Media Interviews,

Social Media, Open Days, Public Education

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Customer ServicePresenting your work

Presenting before you publish

Advantages

Identify new trends Meet similar researchers

Get advice Identify problems

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Customer ServicePresenting your work

Identify problems early

Unclear aims Methodological problems

Unclear figures Missing data

Unclear relevance Lack of interest

“Why is this important for the field?”

= Lack of interest in your published article?

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Customer ServicePresenting your work

Presenting afteryou publish

Advantages

Actively promote your article

Advice on future directions

Networking with researchers/media

Networking with journal editors

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Customer ServicePresenting your work

Articles vs. presentations

Article Presentation

Introduction

Methods

Results

Discussion

Solution

Situation/Problem

Evaluation/Comment

Results &

Display items

Q & A

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Customer ServicePresenting your work Presentation styles

1. IMRaD (Introduction, Methods, Results and Discussion)2. Introduction (combined with Methods and called

“Research and Methods”) + Background + Titled Sections of findings/discussion+ Conclusion

3. Set of visuals with legends/narrative4. Sequence of themes / theme development / theoretical

model with sample quotes or tables of grouped quotes5. Introduction + Series of Q and A + Discussion/Conclusion

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Customer ServicePresenting your work

Encouraging feedback

1. Check microphones before presentation

2. Ask for Qs at breaks and at end

3. Allow interruption for small audiences

4. Gauge level of audience knowledge

5. Provide contact details in slides/poster

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Make effective posters

Section 2

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Poster presentations

Benefits of poster presentations

Allows you to share and discuss your results one-on-one with other researchers

• More interactive than oral presentations• Improve discussing your research in English• Get feedback to improve your manuscript for

journal submission• Help build international collaborations

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Poster presentations

Logo Short Descriptive Title of Your ResearchAuthors and Affiliations

Introduction

Acknowledgements

Methods

Fig. 1 Fig. 2

Fig. 3 Fig. 4

Poor poster layout

Results Discussion

Model

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Poster presentations

Logo Short Descriptive Title of Your ResearchAuthors and Affiliations

Introduction

Acknowledgements

Results

MethodsReferences

DiscussionResults

Fig. 1

Fig. 2

Fig. 4

Fig. 5

Fig. 3 Fig. 6

Model

Aims

Good poster layout

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Poster presentations Poster formatting

Colors• 2–3 colors maximum; keep them consistent• Light background with dark/black letters• PowerPoint colors are often too dark for printing

• Title: 85 pt• Authors: 50 pt• Headings: 36–44 pt• Text: 24–34 pt

• Read from 1.5 m• Lighting may be poor• Use sans serif font

(Arial, Calibri)

Font

Note: Check guidelines for size/format, board size, and posting method;

Typical size = A0 (33.1 x 46.8 inches) or 36 x 48 inches

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Poster presentations

Preparing your poster

Do include Don’t include

• Brief introduction• General methodology• Most important results• Brief discussion• Funding, Conflicts of

interest, Acknowledgments• Contact details

• Abstract• Detailed methods/results

(use a QR code)• Too much text (50:50)• Prefer left-aligned text; no

ALL-CAPS• Many references

You won’t always be at your board…Bring namecards and A4 / A3 color copies of your poster (with contacts and QR code)

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Poster presentations Brief introduction

Why your work should be done

Current state of the fieldIdentify knowledge gaps

State your objectives

Keep it short 2–3 paragraphs200–300 words

Illustrations Use schematics or models to help explain your hypothesis

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Poster presentations General methodology

Briefly describe techniques in logical order

Don’t include specific details(e.g., what concentration buffer was used)

Use flow charts and illustrations for clarity

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Poster presentations Results

Most of your poster

Large and clearly labeled figures; use a QR code for more details

Figure legends Should explain technical details as well as factually explain results

Image quality 300 dpi vs 72 ppiCMYK vs RGB

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Poster presentations Figures

Title of the experiment

Brief methodology

Key findings

Fig 4. Backbone of the links of null-model-enhanced local reciprocity, between the equity layer and the five environmental layers, for the year 2010: NOx, PM10, SO2, CO2 equivalent and water footprint. Relationships between equity and the five environmental layers in each country are shown after performing reciprocal multiplex network analysis. Increasing dark red indicates an increasing out-degree of the node. The hubs are placed in the core of the cloud. The reciprocity analysis confirms that equity is mostly reciprocated with NOx and SO2, suggesting a link with the industrial sector.

Clear figure legend

Ruzzenenti et al. PLoS ONE. 2015;10:doi:10.1371/journal.pone.0136767.

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Poster presentations

Data aligned and formatted

Table formatting

Muñoz et al. New Engl J Med. 2003;348:518−527.

Clear and concise table caption

Abbreviations defined

NO lines!

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Poster presentations Conclusions

Summarize important points

Use bullet points for emphasis

Illustrate a theoretical model, algorithm, or pathway with a schematic

Do not place too low on the poster

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Poster presentations

Start positive and get their attention early

You have 30 seconds to convince people to stay at your poster

Photo used with permission from Dr. Pascal Wallisch

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Poster presentations

Start positive and get their attention early

You have 30 seconds to convince people to stay at your poster

Polite greeting

Study implications

Smile; say: “Good afternoon…”; “Thanks for coming to view my poster”

Announce why your poster is important to them

“In our study, we found that [main conclusion]. This suggests that [implication].” …OR

“Can I tell you about our study? We’ve shown that [main conclusion]. This means that [implication].”

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Poster presentations

You should be able to present in <5 minutes

Presenting your poster

Other posters Be respectful, attendees want to see other posters too

Other attendees Be efficient, you want to present to many attendees

Limited attention

Be aware, many distractions and attendees may be tired

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Poster presentations

Briefly introduce your study

Introduction

What is known

Objectives and approach

“Currently, it is thought that...”

“To address this issue, we used [methodology] to determine [aims].”

Ask for the background of your audience

• What are your aims to address the problem?

• Briefly describe the general methodology

What is not known“However, it is not clear whether…”

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Poster presentations

Figures –Guide the audience

Describing data/figures

Introduce what you did

Say how you did it

State what you found & what it means

“First, we [describe first aim].”

“To do this, we [describe specific experiment].”

“Here, you can see...”“This result suggests that...”

Ask for your audience’s opinions

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Poster presentations

Finishing your presentation

Conclusions

Main conclusions

Implications

“Together, these results show that...”

“We conclude that…”

“Our findings suggest that...”“Based on our findings, we

recommend…”

“Currently, we are investigating...”“Do you have any questions or suggestions for the next step?”

FutureGet advice to improve

your study

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Poster presentations Additional poster tips

Don’t block your poster

There will likely be more than one person reading it

Don’t make them read it!

Practice presenting in front of your colleagues; ask them to put Sticky Notes at unclear places

Present your poster to them

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Activity 1: Poster formatting

Please see Activity 1 in your workbook

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Break

Any questions?

Follow us on Twitter@EdanzEditing

Like us on Facebookfacebook.com/EdanzEditing

Download and further readingedanzediting.com/BUAP2016

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Section 3

Make effective slide presentations

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Preparing slides Comparing articles and presentations

Time

Flow of information

Not limitedReaders can take

their time

LimitedLimited attention

No controlReaders can skip

sections

ControlAudience has to

listen to everything

Articles Presentation

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Preparing slides Keep your audience in mind

What do they want to know?

What do you want to tell them?

What will be interesting for them?

What will keep their attention?

Keep it simple!

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Preparing slides

Younger/Broader

• More introduction/explanation• More graphics (e.g., methodology)• Simpler explanation of results• Clearer/broader implications

Experienced/Specialized

• Less introduction• More data and figures• Detailed implications• Detailed future research directions

Experience level and area of expertise

Keep your audience in mind

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Preparing slides Telling a story

BeginningWhy your

study needs to be done

Middle What you did & found

EndHow your

study advances the field

Logical flow

Solution

Situation/Problem

Evaluation/Comment

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Preparing slides

Use the same principle in your presentations!

In writing, you can link the end of one sentence to the beginning of another.

Transitions withinand between slides

Your study design is not perfect, but you deserve funding.

Your grant will be awarded next year.

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Preparing slides

Slide 1

• Point 1• Point 2• Point 3• Point 4

Slide 2

• Point 1• Point 2• Point 3• Point 4

Slide 3

• Point 1• Point 2• Point 3• Point 4

Logical flow

BenefitsEasier to understand

Easier to present

Transitions withinand between slides

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Preparing slides

Figure 1: Initial findings• Science education program

test scores correlated to feedback form responses

• Scores linked to satisfaction

Figure 2: Satisfaction• Focus groups showed

polarization

• Satisfied participants had good comprehension skills and motivation

Scores

Which factors?

Reasons?

Transitions withinand between slides

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Preparing slides Beginning

Brief introduction

Background & problem

Aims of your study

Use pictures and diagrams

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Preparing slides Example

• Lumenal structures (bile canaliculi, BC) between hepatocytes are difficult to maintain in vitro

• Sandwich culture configurations promote BC maturation

• Intracellular mechanisms unclear

AIM: Determine if intracellular tension promotes or maintains BC maturation in vitro

Actomyosinactivity

Actomyosinactivity

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Preparing slides Example

• Lumenal structures (bile canaliculi, BC) between hepatocytes are difficult to maintain in vitro

• Sandwich culture configurations promote BC maturation

• Intracellular mechanisms unclear

AIM: Determine if intracellular tension promotes or maintains BC maturation in vitro

Actomyosinactivity

Actomyosinactivity

What is known

What is not known

Model

What are the aims

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Preparing slides Middle

Methods

Flow chart or schematic

Figures

Important results

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Preparing slides Selecting important data

Want et al. BMC Cell Biol. 2011;12:49.

Colocalization of tyrosine phosphorylated cortactin and active Src at focal adhesions

Localization at focal adhesions Localization at

the leading edge

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Preparing slides

Colocalization of tyrosine phosphorylated cortactin and active Src at focal adhesions

Localization at focal adhesions

Localization at the leading edge

Want et al. BMC Cell Biol. 2011;12:49.

Selecting important data

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Preparing slides Selecting important data

Modified from: Go et al. New Engl J Med. 2004;351:1296.

Characteristic Total Cohort(N=1,120,295)

≥ 60 ml/min/1.73 m2

(N=924,136)

< 60 ml/min/1.73 m2 (N=196,159)*

Age (yr) 52.2 ± 16.3 49.1 ± 15.1 66.6 ± 13.0

Female sex (%) 54.6 53.4 60.2

Ethnic group

White 50.90 47.20 68.60

Black 7.4 7.2 5.3

Hispanic 5.9 6.3 4.1

Asian 8.1 8.5 6.7

Mixed 2.4 2.4 2.8

Other 25.30 28.40 12.50

Medical history

Coronary heart disease

6.3 4.5 17.80

Stroke 2.6 1.7 8.3

Peripheral arterial disease

1.8 1.1 6.7

Chronic heart failure

2.1 1.0 19.80* estimations

Important

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Preparing slides Often graphs are better than tables

Modified from: Go et al. New Engl J Med. 2014;351:1296.

Coronary hea

rt dise

aseStr

oke

Periphera

l arte

rial d

isease

Chronic hea

rt fail

ure0

5

10

15

20

25

HealthyKidney disease

Perc

enta

ge o

f pati

ents

with

at l

east

on

e ca

rdio

vasc

ular

eve

nt

Readable axes!

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Preparing slides End

Conclusions

Summary and implications

Future directions

How is this being further developed?

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Preparing slides Slide layout

Font• Sans serif (e.g., Arial, not serif)• 40 pt for titles• 30+ pt for headings• 24+ pt for text

Layout

• Limit to ~8 lines of text per slide• Use bullet points, not sentences• Use a variety of slide elements• Organize and align clearly• Lots of spacing; no textures

Well-designed slides show that you care about the presentation

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Preparing slides Useful PowerPoint tips - Alignment

Snap objects to other objects Use the “Arrange” menu

Ctrl + arrow keys: allows fine movement

Home > Arrange > Align > Grid settingsOr View > “Show” (ruler/guidelines/guides)

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Preparing slides Bullet pointsYou should never write complete sentences like this on your slides. Therefore, try to use bullet points instead to communicate your ideas to your audience. Bullet points are also a great way to list the main points for your audience on the slide. However, it can also be boring for them as well. If this happens, you can quickly lose the attention of your audience. As we discussed earlier, once you lose the attention of your audience, your presentation is essentially over and you have not communicated the significance or relevance of your work to them. Another problem with bullet points is that it might suggest hierarchy in the list that you are sharing with your audience, which can be misleading for your audience. They may assume that the first point is more important that the last point, when this may not necessarily be the case. Lastly, having one large block of text to read takes more time for your audience and can be more difficult, especially for non-native English attendees.

Serif font style(Times New Roman)

Font is too small(14 point)

Full sentences(unnecessary text) Written as paragraph

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Preparing slides Bullet points

Advantages• Are easier to read than sentences• Are a good way to list information

Disadvantages• Can be boring

– Can lose your audience’s attention• Can suggest hierarchy• Can still be difficult to read

• Sentence fragments

• Parallel grammar

• 2 levels of bullets

• 26/32 point font

• Color, bold• Show your

logic

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Preparing slides

Don’t let the audience read ahead

Focus the attention of your audience

Keep it simple:appear, fade, wipe

Don’t distract from your information!

Animation

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Preparing slides

Contrasting colors, easy to read

Simple and organized

For information, not decoration

For pictures, usecompressed images

Graphics

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Activity 2: Slide formatting

Please see Activity 2 in your workbook

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Using verbal and non-verbal language

Section 4

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Verbal tips Presentation tips – Speaking style

Verbal

Avoidfiller words

Pause for emphasis

Speak slowly

Show enthusiasm

Vary tone and pitch

Don’t talk to the screen

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Verbal tips Tips for presenting to ESL audiences

Language1. Slow and clear pronunciation2. Simple constructions, no jargon3. Paraphrases, examples

Rhetoric1. Logic in & between sentences2. Discourse markers / signposts3. Directness (imperatives, not Qs)

Delivery1. Warnings (e.g., a Q is coming)2. Reminders3. Sentence topic links

1

2

3

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Verbal tips Tips for presenting to ESL audiences

PronounceSimplify

Paraphrase

1. Practice before…seize/cease2. “Wordsmith” it -> Edit it3. Multifunctional = many functions

Clarify logic SignpostBe direct

1. Therefore,… However,… So,…2. This next point is important…3. Do you mind… -> Please + verb

WarnRemind

Link

1. I want to ask you a Q: What…?2. Remember when I said that…3. X increases Y. This new Y level…

1

2

3

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Verbal tips Tips for presenting to ESL audiences

Define abbreviations

1. Write out or say in full2. Well-known ones are OK3. Symbols & units are OK: <, >, 1K

Use short forms1. It is necessary to -> We need to2. Furthermore -> Also3. The user has his/her -> Users have

Share1. Say something about yourself2. Say something topical3. Involve the audience

4

5

6

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Non-verbal tips Learning styles

Audiences

Watching

ListeningReading

Actions

Writing/Notes

Pictures

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Non-verbal tips Presentation tips – Appear confident

Non-verbal

Use hand gestures

Make eyecontactAlways face

your audience

Smile!

Stand upright

Don’t be stiff, move naturally

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Non-verbal tips Presentation tips – Good preparation

Confidence

Victory pose

Focus on presentBreathing

exercises

Smile!

Table pose

Super-man/-woman pose

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Non-verbal tips Body language 1

Interesting

Vary speed

Forward not backwardOpen not

closed

Relaxed and natural

Open arms and hands

Straight back helps breathing

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Non-verbal tips Body language 2

Interested

Ask Q, pay attention

Raised eye browsSmile, eye

contact

Agree, nod, hand-pointing

Involve audience

Invite with hands

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Non-verbal tips Body language 3

Authority

Move arms for stress

Hand/head beats

Stay calm

Pauses

Loud, low voice

Walk a few steps

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Non-verbal tips Body language 4

Attention

Loudness, pitch

Large/small gesturesVary gesture

types

Smile, mirroring

Eye contact/ sweep

Point/look at screen

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Lunch Break

Any questions?

Follow us on Twitter@EdanzEditing

Like us on Facebookfacebook.com/EdanzEditing

Download and further readingedanzediting.com/BUAP2016

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Art of science

Section 5

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Art of science Color theory

Orange

Red

Yellow

Green

Purple

Blue

Complementary

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Art of science Color theory

Complementary

Orange Blue

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Art of science Color theory

Complementary

Red Green

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Art of science Color theory

Complementary

Yellow Purple

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Art of science General design principles

1. Alignment

2. Repetition / pattern / rhythm

3. Contrast /dominance / emphasis

4. Placement /grouping

5. Balance / symmetry

6. Gradation / movement

7. Harmony / unity

8. Positive / negative space

9. Point, line, shape, size, direction, texture, color, value/shade

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Art of science Balance

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Art of science Tracking

Reading order

“Furniture” goes on this

side

• Most important message goes here!

• Use bullets, boxes, animation…

Note: You are the focus, not your slides!

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Practice your presentation

Section 6

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Practice, practice, practice! Before you present…

Most important thing you can do…

Practice

Practice

PracticePractice builds confidence!

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Practice, practice, practice! Edanz rule of 3

Introduction – Why your study

needs to be done

1. What is known?2. What is not known?3. What are your aims?

Figures – What you found

1. What did you do?2. How did you do it?3. What did you find?

Conclusion – How your study

advances the field

1. What is the conclusion?2. What are the implications?3. What are the next steps?

Group your information in threes

1

2

3

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Practice, practice, practice! Before you present…

Learn your presentation, don’t read it

• Rise in elderly population• Decline in birthrates• Delay in age of parenthood

-> “There are three related socioeconomic problems…”…introduce & paraphrase your points

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Practice, practice, practice! Before you present…

Don’t memorize, these are your ideas

“The escalating proportion of the global population that

comprises the retiree sector is an emerging problem.”

-> “The populations of many countries are aging.”

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Practice, practice, practice! Before you present…

Practice your speech alone

• At computer; at mirror; at screen; at venue

• With clock• With microphone• Record/video yourself

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Practice, practice, practice! Before you present…

Practice your speech with an audience

• In front of a few people• In front of a lot of people• Role play for Q & A

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Practice, practice, practice! Before you present…

Information sources

• Personal experience• Anecdotes• Data

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Practice, practice, practice! Before you present…

Practice public speaking

• Introduce yourself • Introduce others

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Practice, practice, practice!

Start positive and get their attention early

Never read your title slide

Start with what is important about your talk Say what the implications are Keep your audience in mind! For long talks: make an Agenda or Goals list

(sets direction; activates prior knowledge)

Never apologize for your English or for being nervous!

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Practice, practice, practice! Start positive

Introduction

Thank the organizers

Opening comments

Start your presentation

“I would like to thank [organizer] for kindly inviting me here today.”

“I’m very happy to be able to speak to you today.”

“Today, I would like to talk about...”

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Practice, practice, practice! Develop your story

Body of presentation

Introduce the sections

Start the sections

Summarize each section

“This is how I will discuss...”“As you can see, my presentation

is divided into four sections.”

“First, I would like to discuss...”“In this section, I will show that…”

“I’d like to summarize the main findings from this section.”

“…So that’s what we found when...”

• It is well known that…• It has been reported

that…• It has been found that…• In this method, it is

important to note that…

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Practice, practice, practice!

Figures –Guide the audience

Describing data/figures

Introduce the figures

Talk about the data

Focus on important information

“Now, I’d like to show you data from our recent experiments.”

“What we did here was…”

“Here, you can see...”“The top graph shows…”

“Here’s…”, “On this axis is...”

“I’d like to draw your attention to...”“There are three things to note…”

• It can be seen that…• It is clear from these

experiments that…• It seems that…• It was found that…

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Practice, practice, practice!

Finishing your presentation

Conclusions

Conclusion & Implications/Future

Thank people

“In conclusion, the main findings of this study are...”

Thank the audience:“Thank you for your attention today.”

Acknowledge assistance:“I’d like to thank the people who

were involved in this project.”

“I’d now be happy to answer any questions that you may have.”

Invite questions

• It can be concluded that…

• It can be implied that…• It is expected that…

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Be prepared!

Section 7

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Customer ServiceAlways be prepared!Time management

Stay within your time limit

Use a clock, watch, or mobile phone

1.5 to 2 minutes per slide;Skipping slides make you look unorganized

Practice often and keep track of each section

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Customer ServiceAlways be prepared! Unexpected difficulties

• Person before you spoke too long• You are asked to extend your talk• Technical difficulties• Many questions during your talk• Dogs

Only essential information on your slides

Can adjust your timing based on your talking points

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Customer ServiceAlways be prepared! Useful PowerPoint tips – Presenter View

Click “Use Presenter View” to see your slide notes and upcoming slides

Notes

https://support.office.com/en-za/article/What-is-Presenter-view-98f31265-9630-41a7-a3f1-9b4736928ee3

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Customer ServiceAlways be prepared! Useful PowerPoint tips – Presenter View

To use Presenter View, use the “Extend” mode ( + P)

Also useful for making last minute changes without your audience noticing!

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Customer ServiceAlways be prepared! Additional tips

“B” key makes the screen black

“W” key makes the screen white

Hold the laser pointer against your body to prevent shaking

Connect with your audience

Always speak into the microphone

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Customer ServiceAlways be prepared!

Presenters share with their audience

Non-verbal tips

Greet audience members before your presentation

Verbal tips

Have a conversation

Eye contact, friendly, relaxed, confident

Enthusiastic, not monotonous

Connect with your audience

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Customer ServiceAlways be prepared!

Difficulty

Using up time

Emotional Qs

Negative statements

Delay answer: “I’ll be able to answer that better after this talk”

Don’t name the emotion: “You seem very concerned/passionate”

“Your question is about…[redirect the Q]”

Handling difficult attendees

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Customer ServiceAlways be prepared!

Structure your answer

Past, present, future; or

What, so what, now what

Problem-solution-benefit

Recommending changes/improvements

Explaining benefit/value of your proposition

Contrasting, debating

Negatives, Positives

Handling sudden Qs

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Break

Any questions?

Follow us on Twitter@EdanzEditing

Like us on Facebookfacebook.com/EdanzEditing

Download and further readingedanzediting.com/BUAP2016

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Hold effective Q&A sessions

Section 8

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Effective Q&A sessions

For the attendees Learn more about your studyClarify important points

For you How interesting is your study?Advice to improve your study

For everyone Networking and building collaborations

Goals of Q&A

Peer reviewers may have similar questions!

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Effective Q&A sessions

Encouraging questions

Can’t provide all the information

Have extra slides for the end: Methods, extra data and figures

Prompt questions “Currently it’s unclear what caused this effect…” / 6WH Qs

Talk to attendees beforehand

Know their interestsMore comfortable to ask you

Appear friendly Make eye contact, smile, show enthusiasm

“That ends my talk. I would now like to take questions from the audience.”

“Good morning; how are you?...What’s the topic of your research project?”

“I do have more on this, which I can share later if anyone is interested.”

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Effective Q&A sessions Answering questions

1. Thank the audience member2. Understand the question3. Repeat/rephrase the question4. Answer the question (be concise!)5. Ensure you have answered the question6. Thank the audience member again

Gives you time to think of the

answer!

Afterwards…talk to those who asked questions

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Effective Q&A sessions

Handling questions – Understand the

question

Could you hear it clearly?

Do you understand the question?

Is the question appropriate for the audience?

Could the audience hear it clearly?

What do they really want to know?

What is the most relevant question?

“Could you repeat that, please?” “So, the question was...”

“Do you mean…?” “So, your question is about…”

(Summarize a technical Q or A) “Because of time, I’ll focus on…”

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Effective Q&A sessions

Understand the question

fully!

Ask them to repeat

Ask for clarification

Repeat the question

“I didn’t hear that. Would you mind repeating your question,

please?”

“I would like to clarify. Are you asking about…?”

“Can I check I’ve understood? You’re asking if…”

“Okay, so this question is about...”

Handling questions – Understand the

question

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Effective Q&A sessions

Handling questions – Difficult questions

Unsure of the answer

You don’t know the answer

Unrelated questions

You are the expert, answer with confidence

Be honest, but give your expert opinion

Politely address the question

Generally,… In general,… In most situations,... Usually,… Typically, …

There is still debate about this;… In my opinion,… From my experience,…

Or: I’m afraid that’s outside today’s topic. Do you have a question on…?

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Effective Q&A sessions

Handling questions – Difficult questions

Difficult questions

Tentative answers

Unanswerable/Unrelated Q

“I can’t give you a definite answer, but I think that…”

“Unfortunately we don’t have an answer at this time, but probably...”

“I’m sorry, but we didn’t look at that in this study.”

“Does that answer your question?”

Checking your replyUseful to identify key issue

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Effective Q&A sessions

Handling questions – Difficult questions

Strong criticism

Think & thank; stay calm

Don’t state the emotion; don’t blame;

find key issue

“Thank you for your comment”

“You seem very concerned about the quality of the results”

“We were concerned too, so we confirmed the statistical power, double-checked X, used Y as a

reference…”

Answer professionallyDon’t use the same words; structure your answer: past/present/future;

problem/solution

“Your work’s weak and can’t be trusted!…” [shouting]

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Effective Q&A sessions

Improving your listening skills

• Be well rested– Beware of jet lag & large lunches!

• Avoid distractions– Put phone on silent (not vibrate)– Focus on the speaker

• Take brief notes– Don’t try to write verbatim– Use your own words

Be an active listener!

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Effective Q&A sessions

Be an active listener (1)

• Practice (news/movies, songs, chats, classes)• Prepare beforehand & predict• Check predictions (topic, situation, content)• Use cues

– I think that…; Now, there’s…; So, that’s…– Although…; However…; On the one hand…– First, Second, Third…; Then, Next, Lastly…– Intonation/stress: A^, B^, C^, D^, and Ev

Improving your listening skills

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Effective Q&A sessions

Be an active listener (2)

• Summarize important points in your notes• Using context (background knowledge & the

speaker’s aims), try to predict what’s next– Interpret & evaluate the data– The next logical experiment / step?

• Check comprehension – Think of relationships between information– Think of potential questions

Improving your listening skills

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Effective Q&A sessions

Asking useful questions

• Identify two or three important questions• Write them down & practice how you will say them

• Try to ask your question first, so someone else doesn’t ask it before you!• If someone asks your question #1, then ask question #2

• Justify your question to the speaker• “You mentioned that X leads to Y; however, it is also possible

this is an indirect effect. How did you verify a direct relationship between these two variables?”

• Clarify any confusion the speaker might have• Thank the speaker for his or her answer

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What are your goals?

1. Importance of presenting2. Poster presentations3. Oral presentations4. Preparing slides5. Presentation skills6. Effective Q&A

You need to be an effective communicator of your research

Presentations

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Thank you!Any questions?

Follow us on Twitter@EdanzEditing

Like us on Facebookfacebook.com/EdanzEditing

Download and further readingedanzediting.com/BUAP2016

Trevor Lane: [email protected]