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Investments in information technology have a direct and fundamental impact on the success of an organization's revenue-generating activities. As a consequence, the business' financial leadership has a crucial stake in understanding and influencing IT decisions.The presentation content focuses on a three-stage approach geared toward building profit models around well-planned cloud implementations. Discover how CFOs are in a unique position to lead this effort and make the IT organization aware of its impact on revenue and profitability
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© 2011 Proformative. Proprietary and confidential
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© 2011 Proformative. Proprietary and confidential
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© 2011 Proformative. Proprietary and confidential
Learning Objectives
After participating in this event you will be able to:
• Define why "Cloud Computing Always Saves You Money" is a myth
• Define how your organization can deploy three stages of cloud technology to improve revenue •Define how to "Drive Up IT Business Relevancy by Mapping Cloud Economics to the Business"
© 2011 Forrester Research, Inc. Reproduction Prohibited 4
© 2011 Forrester Research, Inc. Reproduction Prohibited 5 © 2009 Forrester Research, Inc. Reproduction Prohibited
Activate Cloud Economics Maximizing the benefits of cloud computing
James Staten. VP and Principal Analyst
© 2011 Forrester Research, Inc. Reproduction Prohibited 6
Scale out turns on the
cloud.
Scaling down turns on cloud
economics.
© 2011 Forrester Research, Inc. Reproduction Prohibited 7
Definition:
A standardized IT capability (services, software, or infrastructure) delivered in a pay-per-use, self-service way.
What makes a cloud a cloud
© 2011 Forrester Research, Inc. Reproduction Prohibited 8
Not everything is cloud . . . and shouldn’t be
PaaS
Storage
-as-a-
service
DB-as-a-
service
SaaS
Cloud
billing
IaaS VM
hosting
On-
demand
scaling
MSP
Dedicated
hosting
DC
outsourcing
Traditional IT
Cloud computing
• Variable costs/terms
• Standardized deployments
•Multitenant
• Highly automated
• Low control
•Limited customization
Traditional computing
• Fixed cost/terms
• Varied deployments
• Single tenant
• More manual
• High control
• High customization
IT
virtualization
Web
services
ASP
Deliver New Cloud Economics
© 2011 Forrester Research, Inc. Reproduction Prohibited 9
Base: 148 North American and European IT decision makers at enterprises who have implemented or have plans to implement
SaaS
Source: Forrsights Hardware Survey, Q3 2011
“How important were the following in your firm’s decision to adopt cloud computing IaaS?”
23%
28%
27%
32%
34%
37%
29%
39%
33%
34%
20%
22%
32%
29%
27%
26%
39%
32%
38%
45%
Improved power and cooling efficiency
Temporary or project-based capacity needs, like special projects
Ability to use as peak capacity for times of high usage, such as the holiday season
Improved disaster recovery and business continuity
Faster time to market with new business capabilities
Provides developers with fast, easy resources for test and development
Lower total cost of ownership for servers
Improved IT infrastructure manageability and flexibility
Lower capital expenditures by purchasing services instead
On-demand capacity and scalability (available when needed, now and in the future)
4 5 - Very important
Speed Is Still The Biggest Driver For Cloud Adoption
© 2011 Forrester Research, Inc. Reproduction Prohibited 10
Enterprise cloud use examples
AP — enabling content mashups and
new uses via a cloud API
NASDAQ — Market Replay service
US Army — Testing troop
vulnerability application on cloud
platform
Pathwork Diagnostics — cancer
tissue analysis
Sources: www.NASDAQ.com, www.espnfanzone.com, Indy500.com
© 2011 Forrester Research, Inc. Reproduction Prohibited 11
The basics of cloud economics
• As demand rises, resources are added.
• Requires apps to scale out
• Load balancing governs
Elastic scale delivers just-in-time capacity
• No upfront payment
• No commitment whether you use it or not
• Costs aligned to use
Pay-per-use keeps costs low
• If you can build it, you can deploy it — fast.
• API access drives use of automation.
Self-service fuels productivity
© 2011 Forrester Research, Inc. Reproduction Prohibited 12
NVoicePay taps the cloud to expand its market
AP Assist: Enable electronic payments for SMBs
90% of B2B invoice payments are still by check.
Solution: SaaS-based vendor payment
– $0.40 per payment; free vendor sign-up
– Tight integration with key SMB systems (i.e., ADP for car
dealers, First Data payment clearing-house)
– Needed elastic scalability, fast deploy, and iteration
Forecasted huge transaction volumes
Traditional hosting was more expensive —
wouldn’t achieve scale.
– Needed reusable cloud services to speed development
– Needed effectively 100% availability for ―Payment Dial Tone‖
The alternative was to build a massively expensive data center.
“Building a mission-critical B2B
payment network would have been
nearly impossible without the low
cost, pay-as-you-go [cloud].”
— Karla Friede, CEO, NVoicePay
For more info, check out NVoicePay website (http://nvoicepay.com/wp-content/uploads/2010/10/NVoicePay-MS-Case-Study.pdf).
© 2011 Forrester Research, Inc. Reproduction Prohibited 13
But cloud costs can be deceiving
$0.08 per hour for a Small VM
X 24 hours
X 30 days
= $57.60
Add in network and storage costs
= $157.60/month
Traditional hosting for the same:
= $50/month
Cost optics
© 2011 Forrester Research, Inc. Reproduction Prohibited 14
The key to benefitting from the cloud
Elasticity
Transiency
© 2011 Forrester Research, Inc. Reproduction Prohibited 15
Turning cloud economics to your favor is the key
• How quickly can you turn off resources no longer in use?
• How small can you get your base footprint?
• Are you leveraging caching as much as you can?
Elastic scale: Scaling down for profitability
• Discrete component scaling drives efficiency.
• Autoscaling cloud services often costs less.
• Where traffic goes affects cost.
What you scale matters
• Some cloud services have off-peak pricing concepts.
• Some cloud services have better costs for certain services/uses.
When and where you do things matters
© 2011 Forrester Research, Inc. Reproduction Prohibited 16
How NVoicePay activates cloud economics
If it’s running, it’s cutting into profitability
Profits are pennies on each $0.40 transaction
Mission: Lower the cost of each payment
– Scale only when necessary
Scale only what needs to be scaled when necessary
– Chatter can cost you
Traffic flowing out of the cloud costs $$
Keep this traffic to a minimum using:
– Caching, Batching, Rich-client actions
– Use cloud services to speed development
Cloud-based Service Bus and Access Control
Cloud-based Storage
For more info, check out NVoicePay website (http://nvoicepay.com/wp-content/uploads/2010/10/NVoicePay-MS-Case-Study.pdf).
© 2011 Forrester Research, Inc. Reproduction Prohibited 17
The Stage of Cloud Economic Maturity
• Deploying transient applications that come and go based on need, business cycles or other on-demand bases • Leveraging elastic applications that grow with traffic loads
Stage One: Scale Up
© 2011 Forrester Research, Inc. Reproduction Prohibited 18
Cost optimize your deployments
Dedicated
hosting
(traditional
outsourcing)
Virtual
hosting,
SaaS
Cloud
infrastructure
Common
Transient
Metered
Custom
Fixed
Owned
DB (RAC) App Logic
(static)
Web Web
Web
© 2011 Forrester Research, Inc. Reproduction Prohibited 19
Cost optimize your portfolio - overall
Physical Virtual Internal
cloud
Common
Transient
Metered
Custom
Fixed
Owned
Public
cloud
Virtual
hosting Trad out
Common
Transient
Metered
Custom
Fixed
Owned
CapEx OpEx Flexible
OpEx
© 2011 Forrester Research, Inc. Reproduction Prohibited 20
Cloud economics apply to public as well as private clouds But who gets cloud economics is different with private cloud
Source: See the April 2009 ―Which Cloud Computing Platform Is Right For You?‖ report.
Private cloud
© 2011 Forrester Research, Inc. Reproduction Prohibited 21
The Stage of Cloud Economics
• Deploying transient applications that come and go based on need, business cycles or other on-demand bases
• Leveraging elastic applications that grow with traffic loads
Stage One: Scale Up
• Using performance monitoring and consumption thresholds to reduce application scale as soon as traffic subsides
• Optimizing application designs and architectures to finely control application scale and shrink baseline footprint
Stage Two: Scale Down
• Designing or rearchitecting services around cloud economics that deliver new profit potential for the company
• Deploying service over a hybrid architecture that matches the economics of each application component
Stage Three: Profit Center
22 Entire contents © 2008 Forrester Research, Inc. All rights reserved.
Recommendations
• How does it generate revenue?
• What actions are taken to get that revenue?
• What components are involved?
• What does the transaction flow cost?
Understand the profitability profile of cloud apps
• What parts best belong on what type of deployment?
• Where can applications be replaced by SaaS?
• Are applications with transiency exhibiting this behavior?
Analyze the performance profile
• Think cloud first – takes design changes
• Be prepared to move apps out of the cloud if their pattern changes
• Revisit your portfolio often — as the cloud matures quickly.
Bake cloud economics into new app design
© 2009 Forrester Research, Inc. Reproduction Prohibited
Thank you
James Staten
+1 650.581.3824
@Staten7
www.forrester.com
© 2011 Forrester Research, Inc. Reproduction Prohibited 24
Want to see more Forrsights data? Email: [email protected]
Today’s presentation powered by Forrester’s Forrsights
Forrester’s Forrsights delivers forward-looking insight into:
Buying behavior shifts
Business model migrations
Disruptive technologies (e.g. Cloud, Mobility, SaaS, Video)
We help strategists at vendors responsible for setting strategy and
identifying market opportunities
Data comes from more than 24,000 respondents from SMBs and enterprises
in 12 countries— with quotas set across 7 major verticals and sub-
segmentations available. Dedicated Forrsight Data Advisors work with clients
to offer guidance around using data to support strategic initiatives.
Forrsights helps understand all the players – not just IT.
Buying Decision
IT Decision Makers
Business Decision Makers
Employee Workforce
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Polling Questions
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Panel Discussion and Q&A
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If you have questions about CPE Credit please contact
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We will send you a follow-up survey and would
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