Roll it out, step by step

10

Roll it out, step by step

eBankingSecurity.net

• Eventually your new security solution will be in place, and you will be anxious to roll it out to your customers.

• But even at this last stage, you need to consider each step carefully.

• Identify early adopters and possible ambassadors who will get to go first.

Is your organization ready for launch

eBankingSecurity.net

• All bank employees must feel confident with the new solution before it is presented to customers.

• Conduct a pre-pilot, to demonstrate the system in real conditions, to all internal stakeholders.

• Fill in information gaps before rolling out.

10

Evaluate and improve user experience

eBankingSecurity.net

• Roll out the solution to early adaptors only

• Register and analyze all feedback, in order to make necessary improvements.

• Evaluate customer user experience as well as internal procedures.

• Key success factors:• Motivated and informed customers.• Well rehearsed bank personnel.• A solution that works according to

expectations.

10

Get this show on the road

eBankingSecurity.net

• Inform your customers in good time that a change is going to take place.

• Identify the bottlenecks.

• Act quickly to solve problems and don’t be afraid to change things that simply do not work.

10

Want to know more?

eBanking Security is your guide towards a more reliable and strategic eBanking security solution. The seminar series, the guide book and the web site with it’s thought provoking blogs and in-depth knowledge are all there to help you start asking the right questions and making the right choices.

Visit ebankingsecurity.net to find out more!

eBankingSecurity.net

Every bank has its own characteristics: different customers, different requirements, different languages and different cultures. One size does not fit all. Ezio Suite is the most comprehensive, versatile and easy-to-implement eBanking Security solution is designed to mitigate even the most advanced attacks, as well as themost common mistakes by end users. It’s easier to deploy, easier to use and simpler to upgrade as your needs change.

Read more at Gemalto.com/ebanking

The Ezio Way is a 9 step process helping banks succeed with their Ezio implementation, and get the best out of the most complete eBanking Security offering on the market, Gemalto’s Ezio Suite.

On the EzioWay website you get detailed insights from experienced professionals, quick interviews and educational films as well as eye opening overviews on a number of interesting topics www.ezioway.com