SWIFT consultants help you to make your business process more efficient
Yves Smeyers, SWIFT
Ulrich Stritzike, Credit Suisse
Liliane Dutra, ANBIMA
25 October 2010
Sibos 2010 Amsterdam
Consulting Services
• Instrumental for the 2015 strategy and execution, enabling:
– Interoperability
– TCO reduction
Agenda & Speakers
• Introducing Consulting Services
Yves Smeyers, Lead Consultant, Consulting Services, SWIFT
• Testimonial from Credit Suisse
Ulrich Stritzke, Head Securities & Asset Servicing
• Testimonial from ANBIMA - Associação Brasileira das Entidades dos Mercados Financeiro e de Capitais
Liliane Dutra, Senior Business Analyst
Agenda & Speakers
• Introducing Consulting Services
Yves Smeyers, Lead Consultant, Consulting Services, SWIFT
• Testimonial from Credit Suisse AG
Ulrich Stritzke, Head Securities & Asset Servicing
• Testimonial from ANBIMA - Associação Brasileira das Entidades dos Mercados Financeiro e de Capitais
Liliane Dutra, Senior Business Analyst
SWIFT Services
Total Cost of Ownership
OperationalEfficiency
STP
New Initiatives
BusinessOpportunities
OperationalRisks
Internal Inefficiencies
ReputationRisks
Project LifecycleSWIFT Services can assist you at every step
Assess Analyse Design Implement Go live Maintain
Project Management
Implementation
& Technical Consulting
Training
Support
Business
Project LifecycleSWIFT Services can assist you at every step
Assess Analyse Design Implement Go live Maintain
Project Management
Implementation
Training
Support
Consulting Services
& Technical ConsultingBusiness
Business ConsultingImprove your business processes
Assess Analyse Design Implement Go live Maintain
Business Consulting& Technical Consulting
Technical ConsultingReduce your total cost of ownership
Assess Analyse Design Implement Go live Maintain
Technical ConsultingBusiness &
Packaged Consulting Services“Grey-hair projects”
• Frequently performed studies– Built on internal intellectual capital
– Predictable planning
• For each step of a project phase• In each area of interest
– Business and/or Technical
– Implementation, Project Management
• Proven value• Appreciated by customers• Opportunity to benchmark within
each package
Flexibility of package is discussed during scoping meeting
Initial scoping meeting is critical
Tailor-made Consulting ServicesFixed price projects or Time & Material
StrategicWorkshop
• Targets, plans & strategy
• Issues & challenges
• Opportunities / Market trends
• Influencing factors
• Topic selection
• Scope definition
• Key stakeholders
ServiceProposal
• Focus / priorities
• Charges & resources
• Planning & Governance
• Deliverables vs expectations
• Project timing
• Project content
• Costs
Presentation title – dd month yyyy – Confidentiality: xxx 12
Case Study - Credit Suisse
Agenda & Speakers
• Introducing Consulting Services
Yves Smeyers, Lead Consultant, Consulting Services, SWIFT
• Testimonial from Credit Suisse
Ulrich Stritzke, Head Securities & Asset Servicing
• Testimonial from ANBIMA - Associação Brasileira das Entidades dos Mercados Financeiro e de Capitais
Liliane Dutra, Senior Business Analyst
Initial Position / Operational Challenges
• Risk of significant claims
• Manual processing dependency
• Business case for improvement such as
– Increase operational efficiency: Continue to improve efficiencies through automation and reduce operating costs
– Reduce manual intervention and align with Industry Market Practices: Ensure high quality messaging (in and out) to enable the highest STP rates
– Ensure excellent quality of client service: Evaluate how to achieve a “Single window” approach
Why SWIFT?
• Consider an outside view on Corporate Action and Income Redemption processing opportunities
• Benefit from SWIFT's knowledge on market practice
Mission of SWIFT
• Assess Corporate Action and Income Redemption processing and tools by conducting structured interviews with the various teams/functions
• SWOT analysis
• Evaluate SWIFT message standards compliance
• Carry out a benchmark analysis
• Draw up a set of risk-benefit weighted recommendations
Most Valuable Recommendations of SWIFT
• Increase data feed automation (e.g. data scrubbing, structured messages)
• Automate incoming and outgoing messages (e.g. different standards per agent)
• Improve internal systems integration
• Establish strong Network Control (e.g. detailed SLAs, reviews)
• Build on improving and implementing Market Practices (e.g. SMPG)
Impression of SWIFT Consulting Team
• The SWIFT Consulting team headed by An Vanschoenwinkel did a great job
• Collaboration was equally effective, efficient and pleasant
• Agreed deliverables were completed even slightly before time and within budget
Implementation and Benefits
• We did take the findings seriously into account
• Quick wins have been addressed by the regular SWIFT Standard release (e.g. SWIFT message compliance, NAKs)
• Process automation projects have been budgeted and are planned to be kicked off next year
Presentation title – dd month yyyy – Confidentiality: xxx 20
Case Study - ANBIMA
Agenda & Speakers
• Introducing Consulting Services
Yves Smeyers, Lead Consultant, Consulting Services, SWIFT
• Testimonial from Credit Suisse AG
Ulrich Stritzke, Head Securities & Asset Servicing
• Testimonial from ANBIMA - Associação Brasileira das Entidades dos Mercados Financeiro e de Capitais
Liliane Dutra, Senior Business Analyst
ANBIMABrazilian Financial and Capital Markets Association
• Created in October 2009 as a result from a business combination between ANBID National Association of Investment Banks and ANDIMA - National Association of Financial Market Institutions
• Represents 327 members, including commercial banks, multiple and investment banks, asset managements, brokers, securities dealers and investment advisers
Voluntary with enforcement activities
• Not intended for self-regulation markets but rather to activities performed by associated entities / adherents
• Codes developed to support and encourage market best practices applicable to the self-regulated activities (Conduct Code)
• Objective: to develop the Brazilian market through continuous progress of providing services subject to self-regulation
Regulation and Best Practices
Market Supervision
OrganismsCommissions and Councils approve the reports done by technical area and open sanctioning processes in order to verify n-compliance to the rules established in the codes
Technical area responsible for checking the accomplishment of the rules in the codes preparing a specific report
Responsible for creating new rules and the development of codes
With growth of demand and relevance in 2009 Self-Regulation area was divided into
Galgo System has as purpose to integrate the Institutions that render services for Investment Funds and Portfolios in the activities of administration, controlling, custody, distribution, or securities trading (stocks, derivatives, fixed income, etc.), standardising the information transfers between these agents, through a secure, controlled and highly available technological environment.
Decision on messaging approach: Leverage SWIFT standard ISO 20022 messaging
Galgo System
BENEFITS:
Standardised and controlled processes
Reduction in cost and operational risks
Lower image risk
Scalability services
volume of information processed
More integration between players in the market leveraging ISO 20022 standards
Galgo System
AllocationExecuted Trades
Brokerage Notes
Amounts to be Settled
Margin: Call and Definition
Corporate Actions
Custody Statements
Registration with Brokers
Securities Lending
SWIFT Consulting Services
Galgo – Module II Post Trade Services
Business case for leveraging SWIFT Consulting Services
• Specific SWIFT expertise and ISO 20022 experience required
• Their commitment to understanding local market needs
• Ability to provide comprehensive suggestions based on best practices
• Focus resources
• Confidence in SWIFT’s ability to meet deadlines
SWIFT Consulting Service Scope
• Detailed mapping of nine Galgo System flows to ISO 20022 based on Gap analysis results
• Gap Analysis between Brazilian market needs and ISO 20022 messages
• To help insert Brazilian capital markets needs into ISO 20022 messages
• To advise in preparation Business Justifications, change requests and other ISO 20022 procedures
• Prepare findings, conclusions and high level recommendations regarding standards and best practices
Leveraging Expertise – a team effort
• Relationship Management– SWIFT Brazil, South LatAm Director
• Project Management & Oversight – SWIFT Consulting Services Americas
• Analytics & Recommendations – SWIFT Business Consultants from the Americas
– SWIFT Standards Consultants from EMEA
– Markets Experts from Headquarters
• High Level Gap Analysis – SWIFT Business Consultants from the Americas
– SWIFT Standards Consultants from EMEA
• Detailed mapping of nine Galgo System flows– Specialised SWIFT Standards Consultants
• Involvement and partnership with the Brazilian community
• Professionalism
• Responsiveness
• Experienced professionals
Our Experience with SWIFT
ConclusionWhy Partnering with SWIFT Consulting - Benefits
TAP into SWIFT’s business, technical & product expertise to execute your strategy
Leverage the knowledge and experience of SWIFT from those who live it on a daily basis
• Reduce your total cost of ownership (TCO)
• Increase operational efficiency and STP
• Reduce risk• Improve client service• Identify opportunities for growth• Alignment with best practices
• Hands-on knowledge of designing, implementing and running vs a theoretical approach
• Cost-benefit analysis – rapid ROI• Improve scalability and resilience
Questions on Consulting ServicesWho to contact at Sibos?
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• SWIFT Regional Contacts
• Sibos SWIFT Consulting Team
• Visit us at the SWIFT stand
Questions Visit us at the SWIFT stand
Kurt RyelandtHead of Consulting ServicesEMEA
SWIFTAv Adèle 1B-1310 La HulpeBelgium+32 2 655 3123+32 2 655 3752+32 476 292 [email protected]
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Marco AttilioLead ConsultantConsulting Services, EMEA
SWIFTAv Adèle 1B-1310 La HulpeBelgium+32 2 655 3617+32 2 655 3752+32 496 50 59 [email protected]
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Yves SmeyersLead ConsultantConsulting Services, EMEA
SWIFTAv Adèle 1B-1310 La HulpeBelgium+32 2 655 4241+32 2 655 3752+32 476 896 [email protected]
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Christian SarafidisGlobal Head of Consulting Services
SWIFTAv Adèle 1B-1310 La HulpeBelgium
+32 2 655 3908+32 2 655 3752+32 475 287 [email protected]
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QuestionsVisit us at the SWIFT stand
Barry SilbersteinSenior ConsultantConsulting Services, Americas
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Edward AdamsDirector Sales ServicesAmericasSWIFT Americas 7 Times Square, 45th floorNew York, NY 10036United States
+1-212-455-1847 +1-212-455-1817+1-917-607-1649 [email protected] www.swift.com
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Pat AntonacciSenior Business ConsultantConsulting Services, Americas
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SWIFT Americas 7 Times Square, 45th floorNew York, NY 10036United States
SWIFT Americas 7 Times Square, 45th floorNew York, NY 10036United States
+1-212-455-1947 +1-212-455-1817+1-347-277-4957 [email protected] www.swift.com
+1-212-455-1972+1-212-455-1817+1-646-593-1269 [email protected] www.swift.com
SWIFT Americas 7 Times Square, 45th floorNew York, NY 10036United States
+1-212-455-1971 +1-212-455-1817+1-646-509-0969 [email protected] www.swift.com
Pierre BlumLead ConsultantAmericas
Questions Visit us at the SWIFT stand
Patrick YehHead of Consulting and TrainingAsia PacificSWIFT Hong Kong 31/F, One IFC, 1 Harbour View StreetCentral, Hong KongPeople’s Republic of China
+852-2107-8707 +852-2107-8733+852-9195-3649 [email protected] www.swift.com
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Questions & answers
?
Thank you