Pitt Bull Secure Technologies, Inc.

SOP: Hosted Exchange Email Setup

Microsoft Outlook 2003 - 2013

ContentsIntroduction:.........................................................................................................................................................................2

Web Outlook:........................................................................................................................................................................2

Outlook 2003:.......................................................................................................................................................................4

Outlook 2007:.......................................................................................................................................................................4

Outlook 2010 & 2013:...........................................................................................................................................................9

Introduction: Pitt Bull is providing this document to assist you with your new “Hosted Exchange E-mail Account”, this account allows is a much more secure, user-friendly, and multi-faceted Microsoft based system. Within this document you will find that you have two options for accessing your email. The first (Web Outlook) is a web based program which allows you to access your email from anywhere, simply by going to the link provided below. The second option allows you to install the program on your PC or mobile device. We have provided a step-by-step guide to help you with the installation process; if you require further assistance our staff is available at an hourly rate of $99.99. The red arrows in the illustration show you the exact place for you to click.

Web Outlook:

Your new email account now gives you the full outlook experience on line. You can log into your account by going to the following address. https://exg6.exghost.com

You will be asked to select your language and time zone the first time you log in.

The look and feel of Outlook.

With all the options that allow you to customize your view, setup rules, and out of office messages

Outlook 2003:Outlook 2003 cannot be used, because this version of Outlook does not support the secure protocol of TLS. Uses with Outlook 2003 will only be able to use the web version. The web version instructions can be found on page 10 of this document.

Outlook 2007:Do one of the following, to add an account to the profile that you are using now

1. On the Tools menu, click Account Settings.

2. Click “New”

3. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.

4. Select the Manually configure server settings or additional server types check box.

5. Click Next then Click Internet E-mail.

6. You will need to fill out all areas (please see the information below the illustration), then click more settings to proceed.

Under User Information:“Your Name” box: type your full name the way that you want it to appear to other people.“E-mail Address” box: type the complete e-mail address assigned to you

Make sure to include the user name, the @ symbol, and the domain name

Under Server Information: “Account Type” box: choose IMAP

“Incoming mail server” box: imap.exg6.exghost.com“Outgoing mail server” box: smtp.exg6.exghost.com

Under Logon Information:“User Name” box: type the complete e-mail address assigned to you “Password” box: type the password that was assigned to you

Select the Remember password check box.

7. Click on “More Settings” and then select “Outgoing Tab”

8. Select the “My outgoing server (SMTP) requires authentication” check box, and then select the “Use same settings as my incoming server”.

9. Now click on the “Advanced” Tab

10. On the Advanced tab, under Server Port Numbers add the following“Incoming server (IMAP)” box: type 143“Outgoing server (SMTP)” box: type in 2525 and then directly under “Outgoing server (SMTP)” you will need to click the drop down box for “Use the following type of encryption connection” please select “TLS”.

11. Click Next.

12. Click on the “Test Account” button if it completes successfully with (2) green arrows then click “Finish”. If it does not complete and show and error message redo steps 6 through 11.

Outlook 2010 & 2013:

1. Open Outlook

2. Click File, select Info, and click Add Account.

3. Click “manually configure server settings or additional server types” and click Next.

4. Click Internet E-mail and click next.

5. Fill in your information and click More Settings: Under User Information:

“Your Name” box: type your full name the way that you want it to appear to other people.“E-mail Address” box: type the complete e-mail address assigned to you

Make sure to include the user name, the @ symbol, and the domain name

Under Server Information: “Account Type” box: choose IMAP

“Incoming mail server” box: imap.exg6.exghost.com“Outgoing mail server” box: smtp.exg6.exghost.com

Under Logon Information:“User Name” box: type the complete e-mail address assigned to you “Password” box: type the password that was assigned to you

Select the Remember password check box.

6. Click on the Outgoing Server tab and do the following: Check My outgoing server (SMTP) requires authenticationClick Use same settings as my incoming mail server

7. Click on the Advanced tab and do the following: Make sure the incoming server (IMAP) is set to 143 Make sure the Outgoing server (SMTP) is set to 2525 Directly under the outgoing server the option for “Use the following type of encryption connection” must be set to “TLS”

8. Click OK.

9. Click on the “Test Account” button if it completes successfully with (2) green arrows then click “Next” then “Finish”. If it does not complete and show and error message redo steps 6 through 11.