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Learning LayersScaling up Technologies for Informal Learning in SME Clusters
Seeking and Scaling Model for Designing Technology that Supports Personal and Professional Learning Networks
John Cook1, Brenda Bannan2, Patricia Santos1
1 UWE Bristol, UK2 George Mason University, USA
Acknowledgement: Tribal
Presented at ECTEL meets ECSCW 2013: Workshop on Collaborative Technologies for Working and Learning, Sept. 21, 2013, Cyprus
Paper: http://tinyurl.com/la6y927
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Overview
• PANDORA as an exemplary case study • Illustrates research benefits of the Design Seeking and
Scaling model • PANDORA context
– Significant Event Audit (SEA– UK Health Sector’s General Practices
• We claim that the model is useful as a tool for – Improving collaboration through Personal/Shared Learning
Networks– Scaling
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Facebook for the workplace?
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• Social networking within companies could increase the productivity of “knowledge workers” by 20 to 25 percent
• McKinsey Global Institute, 2012
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Design Seeking and Scaling model
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Prior conditions phase (with reference to Diffusion at scale)
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Agreement phase
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Research phase (we will return to this last)
• Can Networked Scaffolding be achieved by aggregating trust? And can aggregated trust be derived from semantic analysis of the collaborative tagging of people and resources in a Shared Learning Network?
• Is trust a phenomenon to be investigated with respect to effective scaffolding of people? Do these questions give the context?– Is there a wider network of people that I could draw on to help me? – Which people have proven to be effective for me and why? – Which meanings or learning context should I select from available
resources? – How does my context constrain what I need and could/should use?
• How can captured negotiations of meaning (in networked scaffolding) enable me to assess the effectiveness of learning resources and/or people from one context to another context; and how can this fosters cross-organisational learning and learning attitudes?
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Design Decisions
Networking Scaffolding system Aimed at improving interactions among professionals: extra support to help with the sharing, personal network and trust building issues as well as potentially helping with ensuring that question/answers provided are easily accessible to all not buried in one individual’s email folder system. • List of Functional requirements• User stories
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Design Decisions
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Back to slide 7
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