Designing one information literacy website for many types of information seeking behaviour

Melissa ManInstructional Services Librarian and

Art LibrarianNanyang Technological University

Libraries

Where is Nanyang Technological University?

Image from Google Maps

Image from Wikimedia Commons user: Chensiyuan

• 23500 undergraduate students• 9500 graduate students• 4000 faculty and researchers• College of Engineering, College of Science, Nanyang Business School, College of

Humanities, Arts, and Social Sciences

www.ntu.edu.sg

8 Libraries50 librarians50 support staff

Instruction and information literacy:• Subject Libraries• Instructional Services Division

Why did we need a website for information literacy?

What information seeking behaviour did we have to consider?

https://blogs.ntu.edu.sg/library/learninghttp://bit.ly/ILwebsite

Supporting information literacy

ACRL Framework for Information Literacy for Higher Education (2014) replacing the Information Literacy Competency Standards for Higher Education (2000)

• Scholarship is a conversation refers to the idea of sustained discourse within a community of scholars or thinkers, with new insights and discoveries occurring over time as a result of competing perspectives and interpretations.

• Research as Inquiry refers to an understanding that research is iterative and depends upon asking increasingly complex questions whose answers develop new questions or lines of inquiry in any field.

• Format as Process refers to understanding that the processes of developing information resources originate from different needs, motivations, values, conventions, and practices, and result in different formats, but the underlying questions about value of the information and its potential use are more significant than the physical packaging of the information source.

• ‘Berry Picking’: Users pick up bits and pieces of information throughout their research or search query, rather than approach a topic with a singular query and retrieve a singular search results (Bates, 1993).

• Different tasks lead to different types of information-seeking behaviour (Kim, 2009)

What are other institutions doing?

http://www.library.illinois.edu/infolit/

http://www.webpages.uidaho.edu/info_literacy/

What’s next for Learning @ NTU Libraries?

• Embedding learning objects• E-learning modules• Involving subject librarians• Expanding beyond topics covered by current

workshops

ReferencesBates, M. J. (1993). The design of browsing and berrypicking techniques for the online search interface. Online Information Review, 13(5), 407-424. doi: 10.1108/eb024320

Bruce, E. M. (2011). Information literacy instruction in the library: now more than ever. New Library World, 112(5), 274-277.

Kim, J. (2009). Describing and predicting information-seeking behavior on the Web. Journal of the American Society for Information Science and Technology, 60(4), 679-693. doi: 10.1002/asi.21035

Su, S.-F., & Kuo, J. (2010). Design and Development of Web-based Information Literacy Tutorials. The Journal of Academic Librarianship, 36(4), 320-328. doi: http://dx.doi.org/10.1016/j.acalib.2010.05.006

Zauha, J. (2010). RULES OF ENGAGEMENT: BEST PRACTICES FOR CONNECTING WITH STUDENTS. Communications in Information Literacy, 4(1), 1-4.

Thank you!

Melissa ManInstructional Services Librarian and

Art LibrarianNanyang Technological University

Libraries