Orientation:forComputingStudents
23Aug2017V2.4
Updatehistory
Version Date
1.0 16Oct 2017 FirstDraft
2.0 4 Nov2017 UpdatedwithUbiquitytemporary licensinginformation
2.1 15June2017 Updatewith UbiquitypermanentlicensinginformationAddedsoftwaresectionforOffice365andImagineofferings
2.2 17July2017 Clarified MicrosoftImagineofferings
2.3 25July2017 AddedWireless,DeepFreeze,Plagiarismslides
2.4 23Aug2017 AddedLabetiquette slides
2.5 6September2017 Printing“soon”
2.6 5Jan2018 MovedWireless connectivitytothefrontofthepresentation
Beforewestart
Acopyofthispresentationwillbemadeavailableforreferencesoyoudonothavetorememberitall.
Repetitionhelpslearning- ifthingsarerepeated,itisonpurpose.
Agenda
• Newstuff• Connectingtowirelessonyourdevices• Softwareforstudents
• Office365• MicrosoftImagine
• UsingLabsatBCIT• DeepFreeze• ShareFile• Labetiquette• Plagiarism• Loggingout• Printinginlabs
• VDIInfo
New!
• Newlaptop?• maybenewtoyou…• ifyou’renotusedtohavingone,youneedtochangeyourhabits
• portable• valuable• don’tleaveunattended,visibleincar,etc
YourwirelessdevicesatBCIT(andelsewhere)
BCIT_CONNECT• Useoncetoregisterthedevice• Androiddevicesrequireacertificate• http://kb.bcit.ca/sr/wireless/2157.shtml
BCIT_SECURE• Usedaily(auto-connect)afterdeviceisregistered• 802.11xisrequired• Settoautomaticallyuse
EDUROAM• Credentialforwarding– includesUBC,SFU andworldwide• http://kb.bcit.ca/sr/wireless/1337.html
Wirelessandphones
• BCIT_Connectwillalsoworkforphones• Androiddevicesrequireanextracertificateandadditionallevelofauthorizationtoenable• requiresthatyougiveBCITfulldatarightstoyourphonetoperforminstall• wewon’teveruseit• ONorOFF– nogranularityforinstallfromAndroid• certscanberemovedafterinstallation
Office365
• Office365isfreeforallBCITstudentshttps://login.microsoftonline.com/[email protected],hotmail,@aol.com wontwork
MicrosoftImagine
• CST/CIT/ComputingPTShasasubscriptionforMicrosoftImagine
Themembershipprovidesaninexpensivesolutiontoprovideacademiclabs,facultyandstudentswithmanysoftwareresources.
http://www.bcit.ca/its/software
MicrosoftImagine– importantparts
Yourproductkeys(andhowtogettothem)
• http://www.bcit.ca/its/software• acceptEULAandprivacyboxes
• toprighthandcornerwiththedrop-downchevron6• easytomiss
• studentsusethewebstoreandbuyfor$0• vieworderdetails• revieworderhistory• lookuppersonalserialnumbers• downloadsoftware
MicrosoftImagine– importantparts
Manyproductsarelimitedtoonedownloadperuser• Windows10fortwocomputers? {32bit,64bit}• Visiofortwocomputers? {Visio2013,2016}
Problemsdownloadingandinstalling• SoftwareisprovidedbyMicrosoftinavarietyofformatsthatBCITdoesnotcontrol(avarietyofISO,EXE,SDX,MSI,MSU fileextensionsondownloads)• Windows10willmountandopenanISOfile• Windows7andpriorwillneedthirdpartysoftwareforISOfiles
• ITwillmakesureyouhaveaccessandcandownload• ITwillnotassistyouwithinstallation&configurationofsoftwareonyourdevice
ChangingPCs&ImagineSoftware
• Limitedtoonecopypertitle• whatiflaptopbroken/sold/lost/stolen?• requiresmanualinterventionbyIT• ITadmincancancelyourpreviousorder(s)• requiresyourordernumber(s)tocancel
• cancelledordersstopworking• studentcanthenre-downloadangetsnewkey• canreinstallonnewdevice
MicrosoftImagine- SoftwareAccess
MicrosoftImagine- SoftwareAccess
MicrosoftImagineSoftwareAccess
MicrosoftImagine– keytips• Accessisautomatedandbasedonactivecourseregistration• nodownload/licensekeyaccessduringsummer• planaccordingly
• EndUserLicenseAgreementsays:• studentsareentitledtousesoftwareaslongasyoucankeepitgoing• evenafteryouleaveBCIT• nocommercialuse
• Accesstodownloadsandkeysavailableonlywhileyouareastudent• installerdownloadsareonthewebstore• personal25digitkeysareonthewebstore• (planaheadanddownloadtheappsandthekeyslocallybeforeyouloseaccess)
DeepFreezeinthelabs• MostBCITlabsuseaproductcalledDeepFreeze• Changesarewrittentoavirtualfiletableandwillnotpersist• Significantlyincreaseuptimeoflabcomputers&reducesreimagingofcomputers
• AnychangestoC:\ willberesetonamachinereboot/powerloss• D:\ driveisnotprotectedbyDeepFreeze.Backup/saveanyworkingfiles.• UsepersonalUSB,Sharefile,Dropbox,etc(orD:\Work)foryourfiles• Don’tsavelocallytoC:\• FilelossisunrecoverableCase1 Case 2 Case3 Case4
SavefiletoDesktop(C:\Users\A00…YOU\Desktop)
InstallsoftwaretoC:\ProgramFiles(x86)
SavefiletoDesktop(C:\Users\A00…YOU\Desktop)
SaveimportantfiletoD:\Work
Restart Restart Logoff Restart
Important fileisgone Softwareisgone Fileisstillthere(untilmachineisrebooted)
Fileisstillthere(until deleted…byanyone)
LabetiquetteDon’tunpluglabcomputerpowercables• Usethepowerbarsontopofthedesksorthepowerpopouts• Powerbarcouldbeserving4-6othercomputers• studentwhounplugrarelyre-plug;leavesthelabinalessusablestate
Don’tunplugmonitors/projectors• studentswhounplugrarelyre-plug;leavesthelabinalessusablestate
Don’tunpluglabcomputernetworkcables• wiredlabdropsarefasterthanwireless(FileSharing*)• physicalorangecablelocks,DHCPregistration,‘stickyports’onswitches• studentswhounplugrarelyre-plug;leavesthelabinalessusablestate• wirelessismorethanadequate.Pleaseuseit.
ShareFile
• BCIT’sversionofDropbox• veryusefulforstoringfiles,sharingfiles,collaborating• instructional‘how-to’videosathttps://www.youtube.com/user/sharefiledotcom• cansharewithnonBCITusers(IE:Mom,friends)• consentrequiredtouseathttp://www.bcit.ca/its/software• ourlovelycoloredlabwallpaperwillremindyou
Sharefilemostcommonmistake
PermissionserrorwhensavingtoH:\
• Youcan’tsavetotherootofH:\ inSharefile.• Noonecan,nomatterwhatpermissionsyouhave.• YoucansavetoH:\PersonalFoldersandanythingunderneath.
• H:\• H:\PersonalFolders• H:\PersonalFolders\ACIT1515• H:\PersonalFolders\InternetCatPhotos
Labetiquette2Filesharing• Goodnews
• notcompletelyblocked• Badnews
• trafficshapingofpeer-to-peeratBCITmakesitnearuseless(QoS)• ourspeedyconnectionisslowerthandialup forfilesharing• only“on”enoughtocatchyoudoingit• disableauto-startonanyfile-sharingapplicationsonyourpersonaldevices
PoliciesgoverningcomputeruseatBCIT• BCITPolicy3501– ResponsibleUseofTechnologyhttps://www.bcit.ca/files/pdf/policies/3501.pdf
• BCITPolicy3502– InformationSecurityhttps://www.bcit.ca/files/pdf/policies/3502.pdf
PlagiarismandIT
Stoppingplagiarismisnotatechnicalproblem.Protectyourwork.
• don’tsaveworklocally• useyourownlocalUSBorSharefile/Dropboxnetworkstorage• logoffwhendone
• don’tpostyourcompletedassignmentstopublicareas(IE:GitHub)• Power>LockWorkstationdisabledonBCITlabmachines• Power>RestarthasbeendisabledonBCITlabmachines
Loggingoutoflabstations• Windows10hasadifferentplacefor‘SignOut’• Windows7itisunderPowerOptions,Win10itisnot• Thiswasconfusingalotofstudents• Addedashortcuttodesktoptostoptheepidemicofloggedinmachines
o Start Menu > User Logo > Sign Outo Sign outo Logoff
Printinginlabs• eachcampushascentralprintqueuesinstalledonthelabimages
• loadstudentcardwithcreditsatlibrary• usecreditstoprint• onlypayforwhatyoureleasetoprinter• Printerstations
• 3rd floorSE12(southendofhall)• 1st floorSE06(northendofhall)• 2nd floorSW03(middleofhall)• LibraryehPod• DTC(everyotherfloor)byelevators
• Somelabsarenetwork-isolatedanddonotusethese(IE:SE12L0323,327)
• PrintingtothesequeuesthroughVDI=“soon”
VDI- HowtoAccess• ITServiceswillprovideadocumentwithinstructionsisavailable
1. VDIDesktops– Orientationinfo2. InstructionsonhowtosetupReceiverandaccessVDI3. KBarticles
• Instructionson2&3afterpresentation(soyouaren’tdistracted)
VDI- Howitworks• VDIhasresourcesofatypicallabmachine
• Applicationsinstalledlikea‘lab’machineinlabswithhardware• Folder+shortcutsondesktop
• Pooled,sharedmachine• nodedicatedstorage– useShareFileorUSB• don’tsavetolocalC:\drive(notvisible,butworks)ordesktop• 90minuteinactivitytimeout• machineshutsdownand resets(alldatawillbelost)
• NoGPUassignedforCIT• FullscreenYouTubeOK,fullscreen1080pwillbechoppy
• GPUassignedforCIVL,DIGITALANIMATION• GPUresourcesforapps(AutoCAD,Revit,videorenderingareavailableifneeded)
VDI- Knownissues• Slow(er)loginsifeveryonelogsinatonce
• 5ofthemachinesinpoolare“ondeck”andinstanton• >5simultaneousloginswillincreaselogintimes
• Modificationswillcontinuebasedonfeedback• optimization,resourcing,look&feelwithbranding&startmenu,services,etc
VDI– Reportingissues
• reportallproblems• helpdesk.bcit.caà Studentà Login• (loginwithAD\A00xxxxxxx)• createticket
• bestwaytotrack,identifypatternsandensureproblemsarefollowedupon
• don’tbugyourinstructors,theycan’tfixit• betterinformation=fasterbetterfixes.Screenshots,errorcodes,etc
http://helpdesk.bcit.ca
VDI- Uptime/Downtime/Changes• ITMaintenanceWindow• Saturdays6pm– midnight• majornetworkmaintenancefor3ofthenext5weekends
• Howtoreportproblems• ITSServiceDesk604-412-7444• best,mostconsistentwaytoreportproblems
• Plannedevents• Exam?Importantstudytimeordeadline?• communicateforITresourcesonhandifcritical(instructor)• Instructorà IT
• Howtogetchangesmade• nochangerequestsacceptedfromstudents• Students!à IT• Studentsà Setrepà Instructorà IT
VDI– Readystate‘pool’ofmachines
VDI- Replaceready-statemachinesinuse
VDI- PoolforeachCITset
VDI- Sharedpoolbehavior
VDI- Sharedpoolbehavior
90minutesofinactivitybeforeshutsdownandmachineisreturnedtothepool
VDI- Readystatemachines(5of30)
VDI- Simultaneousloginsx15
VDI- Simultaneousloginsx15
VDI- Simultaneousloginsx15(after)
VDI- Machine31of30
VDI- Recap• don’tsaveto‘local’machine
• useShareFileorUSB• expectSaturday6pmto12amdowntimeduringmaintenancewindow• verboseerrorreporting,whenreportingerrors
• screenshotordocumenterrorsforbestresolution• reportdirectlyusingthewebsite
• usethechainofcommandforfeaturerequestsandchanges• Studentsà Setrepà Instructorà IT• Instructorà IT
• Diveinhttp://workspace.bcit.ca• InstallCitrixReceiveronetime/BYODsystem• Documentisavailableforhowtoconfigure
Questions?
(Acopyofthispresentationwillbemadeavailableforreferencesoyoudonothavetorememberitall.)
Workhard,andgoodluck!