Orientation:forComputingStudents

23Aug2017V2.4

Updatehistory

Version Date

1.0 16Oct 2017 FirstDraft

2.0 4 Nov2017 UpdatedwithUbiquitytemporary licensinginformation

2.1 15June2017 Updatewith UbiquitypermanentlicensinginformationAddedsoftwaresectionforOffice365andImagineofferings

2.2 17July2017 Clarified MicrosoftImagineofferings

2.3 25July2017 AddedWireless,DeepFreeze,Plagiarismslides

2.4 23Aug2017 AddedLabetiquette slides

2.5 6September2017 Printing“soon”

2.6 5Jan2018 MovedWireless connectivitytothefrontofthepresentation

Beforewestart

Acopyofthispresentationwillbemadeavailableforreferencesoyoudonothavetorememberitall.

Repetitionhelpslearning- ifthingsarerepeated,itisonpurpose.

Agenda

• Newstuff• Connectingtowirelessonyourdevices• Softwareforstudents

• Office365• MicrosoftImagine

• UsingLabsatBCIT• DeepFreeze• ShareFile• Labetiquette• Plagiarism• Loggingout• Printinginlabs

• VDIInfo

New!

• Newlaptop?• maybenewtoyou…• ifyou’renotusedtohavingone,youneedtochangeyourhabits

• portable• valuable• don’tleaveunattended,visibleincar,etc

YourwirelessdevicesatBCIT(andelsewhere)

BCIT_CONNECT• Useoncetoregisterthedevice• Androiddevicesrequireacertificate• http://kb.bcit.ca/sr/wireless/2157.shtml

BCIT_SECURE• Usedaily(auto-connect)afterdeviceisregistered• 802.11xisrequired• Settoautomaticallyuse

EDUROAM• Credentialforwarding– includesUBC,SFU andworldwide• http://kb.bcit.ca/sr/wireless/1337.html

Wirelessandphones

• BCIT_Connectwillalsoworkforphones• Androiddevicesrequireanextracertificateandadditionallevelofauthorizationtoenable• requiresthatyougiveBCITfulldatarightstoyourphonetoperforminstall• wewon’teveruseit• ONorOFF– nogranularityforinstallfromAndroid• certscanberemovedafterinstallation

Office365

• Office365isfreeforallBCITstudentshttps://login.microsoftonline.com/Useyour@my.bcit.cacredentialtoregistergmail,hotmail,@aol.com wontwork

MicrosoftImagine

• CST/CIT/ComputingPTShasasubscriptionforMicrosoftImagine

Themembershipprovidesaninexpensivesolutiontoprovideacademiclabs,facultyandstudentswithmanysoftwareresources.

http://www.bcit.ca/its/software

MicrosoftImagine– importantparts

Yourproductkeys(andhowtogettothem)

• http://www.bcit.ca/its/software• acceptEULAandprivacyboxes

• toprighthandcornerwiththedrop-downchevron6• easytomiss

• studentsusethewebstoreandbuyfor$0• vieworderdetails• revieworderhistory• lookuppersonalserialnumbers• downloadsoftware

MicrosoftImagine– importantparts

Manyproductsarelimitedtoonedownloadperuser• Windows10fortwocomputers? {32bit,64bit}• Visiofortwocomputers? {Visio2013,2016}

Problemsdownloadingandinstalling• SoftwareisprovidedbyMicrosoftinavarietyofformatsthatBCITdoesnotcontrol(avarietyofISO,EXE,SDX,MSI,MSU fileextensionsondownloads)• Windows10willmountandopenanISOfile• Windows7andpriorwillneedthirdpartysoftwareforISOfiles

• ITwillmakesureyouhaveaccessandcandownload• ITwillnotassistyouwithinstallation&configurationofsoftwareonyourdevice

ChangingPCs&ImagineSoftware

• Limitedtoonecopypertitle• whatiflaptopbroken/sold/lost/stolen?• requiresmanualinterventionbyIT• ITadmincancancelyourpreviousorder(s)• requiresyourordernumber(s)tocancel

• cancelledordersstopworking• studentcanthenre-downloadangetsnewkey• canreinstallonnewdevice

MicrosoftImagine- SoftwareAccess

MicrosoftImagine- SoftwareAccess

MicrosoftImagineSoftwareAccess

MicrosoftImagine– keytips• Accessisautomatedandbasedonactivecourseregistration• nodownload/licensekeyaccessduringsummer• planaccordingly

• EndUserLicenseAgreementsays:• studentsareentitledtousesoftwareaslongasyoucankeepitgoing• evenafteryouleaveBCIT• nocommercialuse

• Accesstodownloadsandkeysavailableonlywhileyouareastudent• installerdownloadsareonthewebstore• personal25digitkeysareonthewebstore• (planaheadanddownloadtheappsandthekeyslocallybeforeyouloseaccess)

DeepFreezeinthelabs• MostBCITlabsuseaproductcalledDeepFreeze• Changesarewrittentoavirtualfiletableandwillnotpersist• Significantlyincreaseuptimeoflabcomputers&reducesreimagingofcomputers

• AnychangestoC:\ willberesetonamachinereboot/powerloss• D:\ driveisnotprotectedbyDeepFreeze.Backup/saveanyworkingfiles.• UsepersonalUSB,Sharefile,Dropbox,etc(orD:\Work)foryourfiles• Don’tsavelocallytoC:\• FilelossisunrecoverableCase1 Case 2 Case3 Case4

SavefiletoDesktop(C:\Users\A00…YOU\Desktop)

InstallsoftwaretoC:\ProgramFiles(x86)

SavefiletoDesktop(C:\Users\A00…YOU\Desktop)

SaveimportantfiletoD:\Work

Restart Restart Logoff Restart

Important fileisgone Softwareisgone Fileisstillthere(untilmachineisrebooted)

Fileisstillthere(until deleted…byanyone)

LabetiquetteDon’tunpluglabcomputerpowercables• Usethepowerbarsontopofthedesksorthepowerpopouts• Powerbarcouldbeserving4-6othercomputers• studentwhounplugrarelyre-plug;leavesthelabinalessusablestate

Don’tunplugmonitors/projectors• studentswhounplugrarelyre-plug;leavesthelabinalessusablestate

Don’tunpluglabcomputernetworkcables• wiredlabdropsarefasterthanwireless(FileSharing*)• physicalorangecablelocks,DHCPregistration,‘stickyports’onswitches• studentswhounplugrarelyre-plug;leavesthelabinalessusablestate• wirelessismorethanadequate.Pleaseuseit.

ShareFile

• BCIT’sversionofDropbox• veryusefulforstoringfiles,sharingfiles,collaborating• instructional‘how-to’videosathttps://www.youtube.com/user/sharefiledotcom• cansharewithnonBCITusers(IE:Mom,friends)• consentrequiredtouseathttp://www.bcit.ca/its/software• ourlovelycoloredlabwallpaperwillremindyou

Sharefilemostcommonmistake

PermissionserrorwhensavingtoH:\

• Youcan’tsavetotherootofH:\ inSharefile.• Noonecan,nomatterwhatpermissionsyouhave.• YoucansavetoH:\PersonalFoldersandanythingunderneath.

• H:\• H:\PersonalFolders• H:\PersonalFolders\ACIT1515• H:\PersonalFolders\InternetCatPhotos

Labetiquette2Filesharing• Goodnews

• notcompletelyblocked• Badnews

• trafficshapingofpeer-to-peeratBCITmakesitnearuseless(QoS)• ourspeedyconnectionisslowerthandialup forfilesharing• only“on”enoughtocatchyoudoingit• disableauto-startonanyfile-sharingapplicationsonyourpersonaldevices

PoliciesgoverningcomputeruseatBCIT• BCITPolicy3501– ResponsibleUseofTechnologyhttps://www.bcit.ca/files/pdf/policies/3501.pdf

• BCITPolicy3502– InformationSecurityhttps://www.bcit.ca/files/pdf/policies/3502.pdf

PlagiarismandIT

Stoppingplagiarismisnotatechnicalproblem.Protectyourwork.

• don’tsaveworklocally• useyourownlocalUSBorSharefile/Dropboxnetworkstorage• logoffwhendone

• don’tpostyourcompletedassignmentstopublicareas(IE:GitHub)• Power>LockWorkstationdisabledonBCITlabmachines• Power>RestarthasbeendisabledonBCITlabmachines

Loggingoutoflabstations• Windows10hasadifferentplacefor‘SignOut’• Windows7itisunderPowerOptions,Win10itisnot• Thiswasconfusingalotofstudents• Addedashortcuttodesktoptostoptheepidemicofloggedinmachines

o Start Menu > User Logo > Sign Outo Sign outo Logoff

Printinginlabs• eachcampushascentralprintqueuesinstalledonthelabimages

• loadstudentcardwithcreditsatlibrary• usecreditstoprint• onlypayforwhatyoureleasetoprinter• Printerstations

• 3rd floorSE12(southendofhall)• 1st floorSE06(northendofhall)• 2nd floorSW03(middleofhall)• LibraryehPod• DTC(everyotherfloor)byelevators

• Somelabsarenetwork-isolatedanddonotusethese(IE:SE12L0323,327)

• PrintingtothesequeuesthroughVDI=“soon”

VDI- HowtoAccess• ITServiceswillprovideadocumentwithinstructionsisavailable

1. VDIDesktops– Orientationinfo2. InstructionsonhowtosetupReceiverandaccessVDI3. KBarticles

• Instructionson2&3afterpresentation(soyouaren’tdistracted)

VDI- Howitworks• VDIhasresourcesofatypicallabmachine

• Applicationsinstalledlikea‘lab’machineinlabswithhardware• Folder+shortcutsondesktop

• Pooled,sharedmachine• nodedicatedstorage– useShareFileorUSB• don’tsavetolocalC:\drive(notvisible,butworks)ordesktop• 90minuteinactivitytimeout• machineshutsdownand resets(alldatawillbelost)

• NoGPUassignedforCIT• FullscreenYouTubeOK,fullscreen1080pwillbechoppy

• GPUassignedforCIVL,DIGITALANIMATION• GPUresourcesforapps(AutoCAD,Revit,videorenderingareavailableifneeded)

VDI- Knownissues• Slow(er)loginsifeveryonelogsinatonce

• 5ofthemachinesinpoolare“ondeck”andinstanton• >5simultaneousloginswillincreaselogintimes

• Modificationswillcontinuebasedonfeedback• optimization,resourcing,look&feelwithbranding&startmenu,services,etc

VDI– Reportingissues

• reportallproblems• helpdesk.bcit.caà Studentà Login• (loginwithAD\A00xxxxxxx)• createticket

• bestwaytotrack,identifypatternsandensureproblemsarefollowedupon

• don’tbugyourinstructors,theycan’tfixit• betterinformation=fasterbetterfixes.Screenshots,errorcodes,etc

http://helpdesk.bcit.ca

VDI- Uptime/Downtime/Changes• ITMaintenanceWindow• Saturdays6pm– midnight• majornetworkmaintenancefor3ofthenext5weekends

• Howtoreportproblems• ITSServiceDesk604-412-7444• best,mostconsistentwaytoreportproblems

• Plannedevents• Exam?Importantstudytimeordeadline?• communicateforITresourcesonhandifcritical(instructor)• Instructorà IT

• Howtogetchangesmade• nochangerequestsacceptedfromstudents• Students!à IT• Studentsà Setrepà Instructorà IT

VDI– Readystate‘pool’ofmachines

VDI- Replaceready-statemachinesinuse

VDI- PoolforeachCITset

VDI- Sharedpoolbehavior

VDI- Sharedpoolbehavior

90minutesofinactivitybeforeshutsdownandmachineisreturnedtothepool

VDI- Readystatemachines(5of30)

VDI- Simultaneousloginsx15

VDI- Simultaneousloginsx15

VDI- Simultaneousloginsx15(after)

VDI- Machine31of30

VDI- Recap• don’tsaveto‘local’machine

• useShareFileorUSB• expectSaturday6pmto12amdowntimeduringmaintenancewindow• verboseerrorreporting,whenreportingerrors

• screenshotordocumenterrorsforbestresolution• reportdirectlyusingthewebsite

• usethechainofcommandforfeaturerequestsandchanges• Studentsà Setrepà Instructorà IT• Instructorà IT

• Diveinhttp://workspace.bcit.ca• InstallCitrixReceiveronetime/BYODsystem• Documentisavailableforhowtoconfigure

Questions?

(Acopyofthispresentationwillbemadeavailableforreferencesoyoudonothavetorememberitall.)

Workhard,andgoodluck!