LINE QUEUING AND WAIT TIMESHOUSING AND FOOD SERVICESTEAM 21CLUSTER LEADER: Simran Ahuja Bobby VaziriKyle AlvaradoPeiran GuJessica Stahly
PROPOSAL OUTLINE
- Introduction- Background Information- Recommended Approach (IE techniques)- Expected Results- Project Management Information
Line queuing and wait times
INTRODUCTIONUNIVERSITY DINING SERVICES
Current problem:-long wait times-overcrowding of the dining courts’ lobbies
Our mission:-observe guest wait times-propose a solution to queuing the lines-increase students awareness of the line situation
RECOMMENDED APPROACH• We have developed a multi-tiered approach to research the problems previously stated and
come up with the best possible solutions.
Observation• Spend time in the dining court lobbies,
observing the lines and student behavior
Collect Data• analyze relevant data pertaining to projects goals
• line wait times, line formation, lobby layouts, student flow, etc.• Interview students to gain feedback and their point of view
Research• evaluate dining systems in place at other large universities
RECOMMENDED APPROACHAPPLICABLE CLASSES TO OUR PROJECT
DEVELOPMENT OF SOLUTIONcalculating area of lobbies
IE 335: Operations Research and Optimization
how to route the line into dining courts
Installation of a camera in each dining court lobby
connecting its IP address with the Purdue dining app for smartphones
help the students to look at the dining court lobby and assess where to go eat depending on the number of people
EXPECTED RESULTS-Help students make informed decisions on
which dining court to attend based on line
wait times, menus, and location. Keep
students informed and aware of the issue
should help curb the lines
-Develop a better queuing system to
maximize the lobby space and get as many
students out of the elements as possible
-Increased student satisfaction
PROJECT MANAGEMENTGANTT CHART
MayWBS Task Name 1 3 6 9 12 15 18 21 24 27 30 1 3 6 9 12 15 18 21 24 27 30 1 3 6 9 12 15 18 21 24 27 30 1
1 Initial Meeting&Project Understanding
2 Prepare Project Proposal&Presentation
3 Collect Data& Team Meeting
4 Working on First Status Report
5 Collect Data&Team Meeting
6 Spring Break
7 Working on Second Status Report
8 Team Meeting&Client Meeting
9 Prepare Final Project
10 Final Project Presentation
February March April
PROJECT MANAGEMENTPROJECT COST (WEEKLY)
QUESTIONS?