HyppTV over Streamyx R2 & HyppTV EverywherePrepared by
IPTV Product Development & ManagementIPTV Product Development & Management
New Media, TM
Date: 17,18,19,20 & 21 June 2013
For internal purpose only
OVERVIEW
1. HyppTV over Streamyx R2 is to be offered for all 8Mbps and as Add-On to 4Mbps
customers in Malaysia.
2. The package will be offered starting from 8th July 2013. The new 3P 8Mbps
package will replace the 2P 8Mbps package.
3. The target is to offer:
• 3P 8Mbps (HyppTV over Streamyx R2: hard bundled Streamyx with IPTV) at
non-UniFi areas.
• HyppTV over Streamyx R2 as an add-on VAS for 4Mbps Streamyx and Phone
Packages
HyppTV over Streamyx - Roadmap
8th July 2013
1. Existing 4Mbps and 8Mbps.
2. New 4Mbps and 8Mbps.
Target
Customer
Product
Offering
1. Access: 8Mbps (Hard Bundle): RM160
• Hypp TV Offering
• FREE 17 Basic Channels
• Option to subscribe Platinum Pack
2. Access: 4Mbps (Add on): RM140 + RM30
• Hypp TV Offering
• New Platinum Pack with FREE Basic
Channels
GTM
Readiness
• Big Bang Launch
Event
• Demo Set up at
non-UniFi
TMpoints
A&P
Online BannerCustomer
Area Nationwide
STB 14,000 units available as at 1st July 2013
Registration TMpoint / Reseller / Online / TMSC
STB
Installation
1. TM Install (New Install Order)
1. Self Installation (Existing)
• Collect at TMpoint
• Online Banner
• Flyers
• Application Form
• TVC
• Radio Ads
• Newspaper
• Quick Screen
• Quick Guide
PRODUCT DESCRIPTIONPhase 2 – 8 th July 2013
Product Offerings: 3P Streamyx 8M bundled with HyppTV
Voice :• Free Dect Phone
• Free Calls nationwide
to TM Fixed line
• RM0.10/min flat rate
charge from TM to
mobile
Internet :• 8M speed
• Free WiFi modem
(for new customer only)
• Free TM WiFi ID
IPTV :• Free Set-Top-Box
• Free Subscription
and option to
subscribe 81 Channels
Product Description and target market
1. This package is a 3P service for 8M speed only (Voice, Internet &
Terms and Condition
1. Subject to service availability & technical testing
2. 3P offerings ( Voice + Internet + IPTV)
3. FREE Set-Top-Box with 1 year warranty
4. Standard Streamyx and Phone Terms & Conditions apply.
1. This package is a 3P service for 8M speed only (Voice, Internet &
IPTV)
2. 8M Package Pricing = RM160
3. STB Self Install (for existing customer)
4. TM to Install (for New Installation Order)
PRODUCT DESCRIPTIONPhase 2 – 8 th July 2013
Product Offerings: Add On HyppTV over Streamyx 4Mbps
Voice :• Free Dect Phone
• Free Calls nationwide
to TM Fixed line
• RM0.10/min flat rate
charge from TM to
mobile
Internet :• 4M speed
• Free WiFi modem
(for new customer only)
• Free TM WiFi ID
IPTV :• RM30 (Add on)
• Free Set-Top-Box
• New Platinum Pack
with FREE Basic Channels
RM30
Product Description and target market
1. This package is add on HyppTV over Streamyx for 4Mbps Streamyx
Terms and Condition
1. Subject to service availability & technical testing
2. FREE Set-Top-Box with 1 year warranty
3. Standard Streamyx and Phone Terms & Conditions apply.
1. This package is add on HyppTV over Streamyx for 4Mbps Streamyx
and Phone packages.
2. 4M Package Pricing = RM140 + RM30 (inclusive of one HyppTV
pack).
3. STB Self Install (for existing customer)
4. TM to Install (for New Installation Order)
TERMS AND CONDITIONS
HyppTV over Streamyx R2
1. The package is offered for new and existing 8Mbps Streamyx & Phone package and as Add-On for 4Mbps
Streamyx & Phone Package
2. This package will provide the opportunity for 8Mbps and 4Mbps subscribers in Malaysia to experience
Streamyx with HyppTV.
3. The package will be offered starting on 8th July 2013, with no extra charges/fees to be paid by 8Mbps
subscribers. The subscriber’s existing monthly package is still payable.
4. Existing subscribers are required to register their interest and collect the STB at Tmpoints. As for New
Install order, the installation will be done by TM.
5. FREE Basic Channels for 8Mbps customers. Customer will have the option to subscribe to Premium and
VOD channels.
6. The viewing quality are subject to the current customer existing wiring and line condition.
7. Speed and quality of service is on ‘best effort’ basis with Unlimited Broadband whereby Service is subject
to availability and technical testing.
8. Where assistance is required, subscribers may contact the TM Hotline Number at 100.
STB Installation
1. STB self installation can be done 24 hours after registration according to the STB self installation quick guide
provided. For New Install order, the installation will be done by TM.
2. Wired connection in between STB and Modem are recommended to ensure the best viewing quality.
3. TM shall not be responsible for service downtime and any damage done by subscribers or any third party.
4. Customer to provide (1) workable unit of PC/Notebook, (2) workable unit of Television (TV) including (3) a
unit of 4-Ports Extension Plug to ensure the complete delivery of the HyppTV over Streamyx service.
5. Customer has to ensure the STB supplied is in good condition at all times while they are in the customer’s
TERMS AND CONDITIONS
possession.
GO TO MARKET
For NEW and
EXISTING 8Mbps and
4Mbps subscribers
3P Hard Bundle HyppTV
over Streamyx for 8Mbps
Add On HyppTV over
Streamyx for 4Mbps
Direct
TMpoint/TAD
Online
Call center
• 100
(TMSC)
ATL
TVC – 30 seconds
Print Ads
Online Banner
Radio
(30 seconds/
12 words)
BTL
Buntings
Target Market Product Place A & P
√
√
√√
√
√
√
√√
Indirect
Reseller
Buntings
Leaflets (LME)
Direct Marketing
Telemarketing
√
√
√√
HyppTV over Streamyx R2 Offerings 8 th July 2013LIVE TV Channels
Free
A. Local channels (9) Free-to-air
1. TV1
2. TV2
3. TV3
4. NTV7
5. 8TV
6. TV9
7. TV Al-Hijrah HD
Local
1. Hikmah
2. EC Inspirasi
B. International channels (8)1. DW
2. Channel News Asia
3. Euronews
Video on demand (VOD)
VOD (12)1. Hypp Flicks +2. Hypp Flicks3. Hypp Sensasi4. Hypp Dino5. Hypp Animasi6. Hypp Variasi7. Hypp Aksi8. Hypp Xtreme HD9. Hypp Sports Academy10. FOX Football On Demand11. HyppSports HD On Demand12. Free View
LIVE TV Channels
Premium
Premium channels (46)1. BBC Knowledge
2. BBC Lifestyle
3. CBeebies
4. SCM Legend
5. STAR Chinese Channel
6. Channel [V] Taiwan
7. Fashion TV HD
8. MUTV
9. Warner TV
10. Screen RED
11. BabyFirst
12. iConcerts HD
13. UTV Movies
14. UTV Bindass
15. Jaya Max
16. Universal Channel HD
17. SETI
18. MNC International
40. FOX Football Channel
41. now International
42. now Mango
43. now Hairun
44. FOX Football Channel Plus
45. Discovery Kids
46. Polimer
Interactive (19)1. Malaysian History
2. Games
3. Flight Info
4. Waktu Solat
5. TED.com
6. News Headlines
7. Ilham Bicara
8. The Making Of
9. Cinema Movie Trailers
10. TryMasak
11. Facebook
12. i-Contest
13. B-Smart TV
14. Info Traffic
15. Dictionary.com
16. Weather Forecast
17. Horoscope
18. B-Smart TV Didik19. Rent-a-cab
Interactive Channels
9
3. Euronews
4. Travel Channel HD
5. Luxe.TV HD
6. Bloomberg TV
7. Australia Network
8. Bloomberg TV
*Channel charges will be impose based on management direction
18. MNC International
19. FOX Crime HD
20. chM HD
21. Nat Geo Adventure HD
22. Nat Geo Music
23. Syfy HD
24. Nick Jr.
25. Al- Jazeera
26. EMAS
27. MTV Live HD
28. TVB 8
29. Trace Sports HD
30. The Capital
31. France 24
32. UTV Stars
33. Outdoor Channel HD
34. KidsCo
35. BBC Entertainment
36. HyppSports HD
37. HyppSports HD 2
38. HyppSports HD 3
39. HyppSports HD 4
19. Rent-a-cab
HyppTV over Streamyx R2Channel ListCluster
Channel
Number
Channel
NameChannel Description Price
FTA &
101 TV1Local channel under Radio Television Malaysia (RTM) providing local information and
documentaries
FREE
102 TV2Local channel under Radio Television Malaysia (RTM) providing local entertainment
and series
FREE
103 TV3Malaysia’s leading FTA in news and localised content FREE
108 8TVLocal channel targeting urban youth and Chinese audiences with foreign programs and
local content
FREE
109 TV9Local channel targeting semi-urban youth and rural Malays, providing purposeful
entertainment
FREE
113 Hikmah
A dedicated and comprehensive Islamic learning channel for the whole family covering
general Islamic Info, Religious Obligation, History & Biography, Outreach & Motivation,
FREE
10
FTA &
Local
Malay
Content
113 Hikmah general Islamic Info, Religious Obligation, History & Biography, Outreach & Motivation,
Edutainment & Musical.
111 EC InspirasiMalaysia first youth channel with an “indie” feel emphasis on pop culture, music, travel, food and
community based programming. A channel where young Malaysians will find a sense of belonging. FREE
112 EMASEMAS is a Malay Channel with the concept of retro contemporary offering by Media Prima Berhad.
EMAS’s programming consists of high rated programs such as Majalah 3, Sinaran, Pi Mai Pi Mai Tang Tu,
Wanita Hari Ini, Malaysia Hari Ini, Senario, Melodi, Persona Bintang, Nona, Cereka Perdana, etc.
FREE
115MNC
International
MNC International Channel is packaged by MNC, the largest television network in Indonesia. It is a 24-
hour international channel providing general entertainment in Indonesia. This channel provides all kinds
of news and entertainment programs such as Indonesian sitcoms, mega sinetron, variety shows, music
programs, documentaries, reality shows, and much more for Indonesian and Malay communities
worldwide. The channel showcases the best programs from top Indonesian channels RCTI, Global TV,
and MNCTV.
FREE
107 NTV7 -FREE
114 TV Al Hijrah -FREE
HyppTV over Streamyx R2Channel List
ClusterChannel
NumberChannel Name Channel Description Price
Chinese
221 now Hairunnow Hairun is a 24 hours drama series channel, features critically acclaimed and award
winning China Drama titles. Channel is a joint venture of now TV and Hairun Media Group
Ltd.
RM6.00
205 now Mangonow Mango partnering with Hunan Broadcasting System presents top – rated variety
shows featuring superstars from China, Hong Kong, Taiwan , Korea and more. RM6.00
201now
International
now International offers entertainment news and lifestyle programmes in HD focusing
on Hong Kong celebrities.RM9.00
209 SETI
Broadcast both in Mandarin and Taiwanese, this 24/7 channel is the top rated cable network in Taiwan.
The programming is centered around Taiwanese society including aspects like culture and lifestyle. SETI
broadcasts breaking news from Taiwan and features documentaries, popular series, music programs,
cooking, game shows and more.
RM6.00
206STAR Chinese
Channel
STAR’s Flagship Mandarin channel in Taiwan and is popular among Chinese audiences across Asia. The
channel presents a wide range of general entertainment programming including game shows, talk RM6.00
11
Chinese 206Channel
channel presents a wide range of general entertainment programming including game shows, talk
shows and more.
207Channel [V]
Taiwan
Incorporates as music and variety-shows which has captured the youth audience with its innovative
programming mix. CHANNEL [V] Taiwan features the latest music videos, trendy topics, music charts,
concerts and variety programs.
RM6.00
208 TVB8TVB 8 is a channel tailored for all Chinese audiences around the world, features an innovative blend of
the world’s best music, culinary, travel, entertainment, and informative programs.RM6.00
226 SCM Legend
Brings viewers some of the best and most popular Chinese movie from the 1970’s through to the 1990’s
with access to the world’s largest contemporary Chinese film library. SCM Legend screens movies that
helped define Hong Kong’s golden years in filmmaking, including box-office hits and award-winning
blockbuster from celebrated filmmakers John Woo, Johnny To, etc.
RM9.00
227 Screen REDScreen Red is a 24/7 Asian movie channel by HBO Asia and Mei Ah, premiering some of Asia's latest
blockbusters from thrillers to martial arts action, dramas to comedies. Also look out for Asia's best TV
series, star-studded interviews, entertainment news and more!
RM9.00
HyppTV over Streamyx R2 Channel List
ClusterChannel
Number
Channel
NameChannel Description Price
Indian
302 PolimerPolimer is general Entertainment Channel containing Family Oriented Programs in Tamil. Polimer offering a
variety of unique programs such as serials, reality show, travel shows, game shows, cookery shows, talk
shows, films and more.
RM3.00
307UTV
Movies
UTV Movie (Hindi) is the first Hindi movie channel launched by Motion Picture Studio, which releases more
than 20 films in theatres every year. UTV Movie has an expanding library of over 650 films with an aggressive
acquisition plan. The collection contains the world’s premieres of many award-winning movies. There are no
subtitles provided for this channel.
RM6.00
301UTV
Stars
UTV Stars is a mass appeal entertainment channel, dedicated solely to Bollywood and its most sought after
celebrities, what more than that is, in HD.RM6.00
305UTV
Bindass
UTV Bindass (Hindi) is India’s first dedicated television channel for the youth and it has core values for the
Indian youth audience. Bindass is all about fun, fearless and care free content. Ideal mix of reality shows,
game shows, series and Bollywood music. There are no subtitles provided for this channel.
RM3.00
12
game shows, series and Bollywood music. There are no subtitles provided for this channel.
306Jaya
Max
Jaya Max (Tamil) is a dedicated 24 hours Tamil music entertainment channel. There are no subtitles provided
for this channel.RM3.00
HyppTV over Streamyx R2 Channel List
ClusterChannel
NumberChannel Name Channel Description Price
421 Bloomberg TV
Bloomberg Television is an award winning, worldwide 24-hour business and financial news network.
Bloomberg Television is based on the power of Bloomberg News, a global infrastructure of some of
the world’s best business reporters. Delivers timely, accurate and concise business news coverage,
together with context and insights based on unbiased information. This channel was previously
offered as paid premium channel. The channel is offered for FREE with effective 1st May 2011.
FREE
412 Al-JazeeraAl- Jazeera Channel is drawing on the legacy of the groundbreaking Al Jazeera Arabic channel, Al
Jazeera English (AJE) was the 24-hour news and current affairs channel, is the first international
English-language news channel to broadcast across the globe from the Middle East.
RM3.00
420 The Capital The Capital will be the first local business news broadcast in Malaysia in High Definition (HD). It is a 24
x 7 TV channel dedicated to business news that covers in depth report of local and regional business
news.
RM6.00
403 DWBroadcasts predominantly in English. the programming schedule includes 18 hours of English-
language programming and six hours of German programs. News, European markets data, the In-
Depth segment and the weather report, etc.
FREE
13
News
403Depth segment and the weather report, etc.
411Channel New
Asia
Positions itself as an Asian TV News channel that provides news and information on global
developments with Asian perspectives. Channel News Asia brings viewers not only the latest news
but also the stories behind the headlines.
FREE
402 EuronewsIt is a leading international news channel in Europe. The channel broadcasts to more than 300 million
households in 151 countries. It is the only news provider that offers news to be broadcast
simultaneously in 9 languages from English, Arabic, French, etc.
FREE
401Australia
Network
Australia’s international television service whereby, viewers can catch the latest regional news,
update English language skills and tune in to world class international documentaries, lifestyle
programs and quality drama.
FREE
404 France 24
France 24 covers world current affairs from a French perspective, through debates, diversity of
opinion and points of view confrontations. It has a ten-minute news bulletin every half hour. It also
offers in-depth analysis, enriched by numerous thematic magazine programs, investigative reports
and daily debates. Channel / news language – French.
RM20.00
410 Bernama TV Malaysia’s first and number one 24 hours News channel, delivering up to the minute News from all
over Malaysia, Asia and around the globe.FREE
HyppTV over Streamyx R2 Channel List
Cluster
Chann
el
Numbe
r
Channel
NameChannel Description Price
553 CbeebiesIt is a pre-school channel for children aged six years and under. CBeebies provides a range of pre-school
programming designed to encourage learning through play in a consistently safe environment. Programs
include Teletubbies, Charlie and Lola, etc.
RM6.00
560 KIdsCoThe channel offers quality entertainment for children combining classic titles, first-run exclusives and original
production. Classic titles - Dennis the Menace, Sonic the Hedgehog and Fat Dog Mendoza. First-run
exclusives – Dino Squad, Bommi & Friends.
RM6.00
561Discovery
Kids
Discovery Kids lets children explore their awesome world and ignites their natural curiosity by
providing content that is fun and enriching. The channel stimulates learning and imagination, and provides a
safe environment that parents can trust. Discovery Kids offers is young viewers a world of endless
possibilities through programming that explores adventure, nature, science, wildlife, history and technology.
RM6.00
501BBC
As one of the world's largest and most renowned producers of documentary programming, BBC Knowledge
showcases the best of the BBC's award-winning factual and documentary programming. Explore and RM6.00
14
Learning
501BBC
Knowledge
showcases the best of the BBC's award-winning factual and documentary programming. Explore and
experience the world like you've never seen it before, with in-depth storytelling and state-of-the-art
production.
503Nat Geo
Adventure
HD
Nat Geo Adventure HD channel offers bold, high impact and exciting, Nat Geo Adventure unleashes the
spirited adventurer in all of us. Nat Geo Adventure chronicles the unfiltered experiences of young travelers
whose journeys take them to the edge.
RM9.00
551 BabyFirst
BABYFIRST TV is a commercial-free TV channel designed for 6-36 month old babies. BabyFirst TV channel’s
programming is based on developmental principles in order to contribute to the infant’s development.
Supported by leading child development experts, BabyFirst TV is tailored to meet the needs of babies up to
three years of age in a safe and inspiring commercial-free engaging environment. BabyFirst TV transforms
traditional TV into an interactive tool that provides a positive learning environment and an engaging
experience for both parents and baby.
RM6.00
552 Nick Jr.Nick Jr. is the world’s #1 preschool channel, 100% educational –it’s like Preschool on TV. Nick Jr’s
educational philosophy is “Play to Learn”. Its content promotes social and thinking skills through playful
entertainment and connected learning. Each series is based around one or more specific educational goals.
RM6.00
HyppTV over Streamyx R2 Channel List
ClusterChannel
Number
Channel
NameChannel Description Price
603i-Concert
HD
iConcerts HD is the first 24/7 HDTV live music channel in Europe, i-concerts, targets the audience of music fans
around the world. Experience music television the way it was meant to be: a music channel that is only about live
music and the artists who make it. The best performances brought to you in the best possible quality: see
Coldplay, Amy Winehouse, Santana and many others light up stadiums, clubs and festivals across the globe.
RM9.00
601 chM HDThe channel brings you the latest Korean Entertainment with exclusive contents and original productions for K-
Entertainment News, Drama, Variety Show, K-Pop and Lifestyle show. RM9.00
620BBC
Lifestyle
It is a unique destination offering inspiration for home, family and life. It is the ultimate viewer's guide to getting
more out of life. Serving up six programming strands covering food, fashion and beauty, home and design,
parenting, personal development and health, etc.
RM6.00
622Luxe.TV
HD
100% High Definition: The glossy television. LUXE.TV HD unique programs will allow the viewer to (re)discover the
spectacular picture quality of High Definition. In less than 3 years, LUXE.TV’s lead the lifestyle niche TV market.FREE
602MTV Life
MTV Live HD is a return to MTV’s roots, where the best live music, best music videos, best music documentaries
and original productions are found on a 24/7 music channel. Broadcast in 1080i High-Definition and Dolby RM9.00
15
Variety602
MTV Life
HD
and original productions are found on a 24/7 music channel. Broadcast in 1080i High-Definition and Dolby
Surround 5.1., the state-of-the-art channel offers premium content that captivates thrill-seeking viewers with an
enhanced music entertainment experience.
604Nat Geo
Music
Nat Geo Music is channel speaks in the rhythms of the world. Following seasoned artists whose anthems have
bridged borders and emerging talents revolutionizing the music scene, Nat Geo Music gives viewers an authentic
sound rich in diversity. It is the destination for people passionate about music and world cultures.
RM6.00
610FOX
Crime HD
FOX Crime HD is an entertainment channel entirely dedicated to crime and investigation. It delivers stories with
good guys, bad guys, and one prevailing over the other. Programming includes the CSI Franchise, the Law & Order
Franchise, Navy NCIS, Criminal Minds, Without A Trace as well as crime-themed documentaries.
RM9.00
611 Syfy HD
Syfy Universal HD channel offers science fiction, fantasy, horror, adventure, reality, action, mystery, and
paranormal programming to the large crowd of sci-fi lover in HD quality. The channels targeting audience between
18-34 years old who is open minded, fun seeker, early adopters to new knowledge or technologies and also a
trend setter.
RM9.00
612Universal
Channel
Universal Channel offers some of the world’s favourite and most talked about shows in HD quality. Universal
Channel does more than bring you television that you watch – its entertainment you feel. Powered by character –
driven shows, big personalities in rich plotlines, the heart of this channel is full of sensation.
RM9.00
HyppTV over Streamyx R2 Channel List
ClusterChannel
Number
Channel
NameChannel Description Price
Variety
623Fashion
TV HD
Presents new programs on high lifestyle and high fashion from all over the world. Fashion TV HD stands for
hype, high end, high fashion, haute couture, ultra trendy, & ultra luxury style, keeping: the famous “look &
feel of FTV”, I see it first on FTV” and the diamond shape logo.
RM9.00
613Warner
TV
WARNER TV channel offers new 24-hours home of the best Hollywood programming from Warner Bros,
including US top rated series such as Two and a Half Men, Bing Bang Theory, ER, Gilmore Girls, Gossip Girls,
Fringe, Smallville, The OC and more. In addition, Warner TV channel offers up to 4 movies premiering on
Warner TV every week including blockbusters.
RM6.00
614BBC
Entertai
nment
BBC Entertainment presents the best British drama, comedy and light entertainment. It’s a place that’s alive
with emotion; from excitement and laughter to anticipation, thrill and surprise. Come here for a magnetic mix
of hot talent, original content and world-class production values that will draw you in and keep you glued.
RM6.00
621Travel
Channel
Launched in 1994, Travel Channel currently broadcasts to 117 countries in 18 languages across Europe, Africa
and the Middle East. Inspirational, informative and entertaining, Travel Channel presents a uniquely
panoramic and objective perspective on the travel experience.
FREE
16
621 Channel
HDpanoramic and objective perspective on the travel experience.
HyppTV over Streamyx R2 Channel List
ClusterChannel
Number
Channel
NameChannel Description Price
Sports
701,
702, 703
& 704
Hypp
Sports HD
A sports channel featuring primarily American sports including NFL, NHL, NCAA and fight
sports, where UEFA Champions League and UEFA Europa League matches will be
inserted.
RM15.00
705 MUTV
MUTV offers Manchester United fans exclusive interviews with players and staff, full matches,
including all Premier League games (broadcast generally at midnight of the day the match was played),
live reserve and academy games and "classic" matches plus football news and other themed
programming. The channel also broadcasts all of the team's pre-season friendly matches specifically
dedicated to every Man United fans.
RM9.00
707FOX
Football
Channel
FOX Football Channel features some of the world's best leagues in the La Liga, Argentina's top tier
football league in the Primera División, the elite Dutch league Eredivisie, and the Russian Premier
League, in addition to dedicated coverage of top BPL teams on Manchester City TV and Chelsea TV.
RM15.00
17
Channel
708
FOX
Football
Channel
Plus
FOX Football Channel Plus will air the HD version of the Liga BBVA match being shown on FOX Football
Channel.FREE
710TRACE
Sports HD
Trace Sports HD is offers behind the scene access to sports celebrities and gateway to the intimate life
of the athletes. It offers an in-depth understanding of sports icons around the world.RM9.00
711Outdoor
Channel
HD
It’s a channel that celebrates life in the great outdoors. Whether out in the ocean or on top of
mountain, Outdoor Channel will thrill, inspire and most of all ENTERTAIN. Covers a broad range of
traditional and contemporary outdoor sports such as fishing, off-road, adventure, water sports, safari
and more. All content are in HD.
RM9.00
ClusterChannel
Number
Channel
NameChannel Description Price
801 Hypp Flicks + The latest and current Hollywood blockbusters, Malay and Asian movies from Japan, Korea, Thailand &
others – a great way to spend the weekend with the entire family. RM10.00 per title
811 Hypp Flicks Enjoy a collection of 70 library movies from Hollywood, for RM15 per month. Watch these movies
anytime and as many times as you want.RM15.00 per month
813 Hypp Sensasi Enjoy a collection of 50 library movies from Malaysian for RM10 per month. Watch these movies
anytime and as many times as you want.RM8.00 per month
821 Hypp Dino More than 30 hours of kids entertainment live action an animation series available for RM8 per
monthCartoons and animated series for the kids.RM8.00 per month
822 Hypp Animasi Access to more than 30 hours of animation series in local malay language for only RM8 per month RM8.00 per month
831 Hypp Variasi Variety of locally produced program for everyone including drama, cooking show, documentary and
much more. More than 60 hours of program available monthly at only RM10 per monthRM10.00 per month
832 Hypp Aksi Collection of more than 150hours of locally produced action series mainly from Skop Production
including Gerak Khas one of the longest running series on Malaysia TV. Available for only RM10 per RM10.00 per month
HyppTV over Streamyx R2 Channel List (VOD)
18
VOD
including Gerak Khas one of the longest running series on Malaysia TV. Available for only RM10 per
month.
835 Hypp
Entertainment
Same day US telecast of the most popular Hollywood series such as CSI. RM3 per episode,
RM50 per season
812 Hypp Gold Asian blockbuster movies for everyone –romantic comedies to action thrillers and heartwarming
dramas.RM20.00 per month
841 Hypp Xtreme
HD
An extreme sports targeted youth and extreme sports enthusiasts in full HD. RM15.00 per month
842 HyppSports
Academy
Features in-depth sport expert instruction and coaching programs for a wide range of sports activities.
• One-to-one training instruction for learning sports. RM8.00 per month
843 FOX Football
Channel On
Demand
FOX Football HD On Demand gives you the freedom to choose the most recent Liga BBVA match to
watch in High Definition. All the matches will remain available for selection until the start of the next
matchday schedule.
FREE
844 HyppSports
HD On
Demand
Select any of the latest round of UEFA Champions League / UEFA Europa League matches in the
HyppSports HD On Demand section. All the matches will remain available for selection until the start of
the next matchday schedule.
FREE
891 Free View Free content which are Fokus Hari Ini, Upin & Ipin and content from Knowledge Nature Package etc. FREE
Cluster Channel Name
Interactive
Malaysian History
Games
Flight Info
Waktu Solat
TED.com
News Headlines
Ilham Bicara
The Making Of
Cinema Movie Trailers
TryMasak
HyppTV over Streamyx R2 Channel List (Interactive)
19
TryMasak
I-Contest
B-Smart TV
Info Traffic
Dictionary.com
Weather Forecast
Horoscope
Rent-a-cab
B-Smart TV Didik
Summary HyppTV over Streamyx R2 Offerings 8 th July 2013
Total no. of Channel : 94
Total Basic Channel + Free-To-Air Channel : 17
Total Premium Channel : 46
Total VOD Channel: 12
20
Total Interactive Channel : 19
Overview
1 The HyppTV Everywhere is an add-on service offered by Telekom Malaysia Berhad
(TM) to allow Subscriber viewing content available at HyppTV via multiple electronic
devices.
What is HyppTV Everywhere?
New Media PCWGIPTV Product Development & ManagementNew Media, TMIPTV Product Development & ManagementNew Media, TM
2devices.
Target launch date is on 8th July 2013.
Objectives
� To boost the viewership of HyppTV’s premium channels.
� Increase stickiness of UniFi & Streamyx (4&8 Mbps) packages.
� As part of pull factors to increase UniFi & Streamyx (4&8 Mbps) packages take up.
Product Description
• HyppTV Everywhere is a 'add-on' service for UniFi and Streamyx (4&8 Mbps)
HyppTV subscribers.
• This service allow content available beyond the television set and can be watch
on various multi-screen devices.
• UniFi and Streamyx (4&8 Mbps) subscribers must have HyppTV service in order
to be able to subscribe to HyppTV Everywhere service.
Plan Available
New Media PCWGIPTV Product Development & ManagementNew Media, TMIPTV Product Development & ManagementNew Media, TM
Plan Available
HyppTV Everywhere
Plan A Plan B
RM5/month RM10/month
2 devices 5 devices
Product Description
Sample View of HyppTV Everywhere Application
Log in screenChange device
New Media PCWGIPTV Product Development & ManagementNew Media, TMIPTV Product Development & ManagementNew Media, TM
Product Description
No. Description
1 Displays the subscriber account.
2 Displays the page for displaying and managing subscribers' viewing history.
3 Displays program posters recommended by the system. Tap to display program details.
4 • Featured Live TV: Displays live TV channels recommended by the system.• Featured VOD: Displays VOD programs recommended by the system.
5 • Featured: Displays pages recommended by the system.•VOD: Displays the VOD program home page.• Search: Goes to the page for searching for VOD or live
Main screen in WebTV
Main screen in Android & iOS
New Media PCWGIPTV Product Development & ManagementNew Media, TMIPTV Product Development & ManagementNew Media, TM
• Search: Goes to the page for searching for VOD or live TV programs by keyword.• More: Goes to the settings page.
Main screen in Android & iOS
No. Description
1 Displays program posters recommended by the system. Tap to display program details.
2 Displays live TV channels recommended by the system.
3 Displays VOD programs recommended by the system.
4 • Featured: Displays pages recommended by the system.• Live TV: Displays the live TV channel home page.• VOD: Displays the VOD program home page.• Search: Goes to the search home page.• More: Goes to the settings page.
Contents Available for Subscription & Viewable
• The content for HyppTV Everywhere consists of current and upcoming Premium
Channels available at HyppTV. The availability of current and upcoming Premium
Channels is depending on the licensed rights granted by the Content Providers.
• The contents available for viewing on HyppTV Everywhere will depend on customer
current HyppTV subscription. However, not all content will be able to be view due to
licensed rights granted by the Content Providers.
• For example, customer subscribe to Warner TV (STB) but customer unable to view via
HyppTV Everywhere this channel.
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Contents Available for Subscription & Viewable
LIVE CHANNELS (28)
VOD (4)Free Channels (8) Premium Channels (20)
1. Bloomberg TV
2. Channel
NewsAsia
3. DW
4. EC Inspirasi
5. Euronews
6. Hikmah
7. Luxe.TV HD
8. Bernama TV
1. BBC Entertainment
2. BBC Knowledge
3. BBC Lifestyle
4. Cbeebies
5. Discovery Kids
6. Fashion TV HD
7. France 24
8. HyppSports HD
9. HyppSports 2
1. FriedChillies
Food
2. Hypp Variasi
3. Hypp Xtreme
HD
4. HyppSports
HD on
demand
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9. HyppSports 2
10. HyppSports 3
11. HypSports 4
12. MUTV
13. Outdoor Channel
HD
14. now International
(HD)
15. now Mango
16. now Hairun
17. Polimer
18. The Capital
19. Nick Jr.
20. TVB8
* Channel will launch soon
Business Rules Contract Period :
• There is no minimum contract period for the HyppTV Everywhere service.
• No penalty charges will be imposed if the customer decides to unsubscribe the multiscreen feature.
Registration of HyppTV Everywhere service :
• Customer can registered to HyppTV Everywhere service via:
• Existing UniFi VIP: MyUniFi Portal (Customer portal), TMUC, TMpoint
• NI UniFi VIP: MyUniFi Portal (Customer portal), TMUC, TMpoint
• Existing Streamyx customers: tm.com.my, 100, TMpoint
• NI Streamyx customers: tm.com.my, 100, TMpoint
• Customer can registered up to 5 devices per UniFi or Streamyx account.
• No registration fee will be charge.
• Monthly service rental to enjoy the HyppTV Everywhere will be monthly recurring and the charge will follow plan
price:
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price:
• Customer can change plan registered via:
• For UniFi subscriber: MyUniFi Portal (Customer portal), TMUC, TMpoint
• For Streamyx subscriber: tm.com.my, 100, Tmpoint
• No switching plan fee charged.
HyppTV Everywhere
Plan A Plan B
RM5/month RM10/month
2 devices 5 devices
Business Rules [2/3]
• HyppTV Everywhere service available for add-on for UniFi & Streamyx (4&8 Mbps) packages subscribers
HyppTV Everywhere Application:
• HyppTV Move application supported:
Types of device Operating system (OS)
Smartphones Android & OS (Apple)
Tablets Android & iOS (Apple)
PC/netbook/laptop iOS, Windows
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Business Rules [3/3]
Subscription to channels :
• Subscription to the channels will be only be made available via:
• Customer is flexible to add the channels at anytime.
• Channels subscribe via multiscreen devices will be automatically available for viewing via television.
• For less than one month subscription, customers will be charged on pro-rated fee.
Type of Subs Subscription Channels
UniFi VIP (Consumer) MyUniFi Customer portal, Reseller Portal, EPG, TMUC & Tmpoint
Streamyx 4&8 Mbps (Consumer) tm.com.my, Reseller Portal, EPG, 100 & TMpoint
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Termination of HyppTV channel :
• Termination of the channels can only be done via TMUC/100 and at TMpoint.
Termination of HyppTV Everywhere Service :
• Termination of the HyppTV Everywhere service can be done via TMpoint.
• If customer request to terminate UniFi/ Streamyx services, automatically the HyppTV Everywhere will also be
terminated since it tagged to the UniFi/ Streamyx service.
• No early termination charges.
Billing Related Details:
• HyppTV service shall be billed and charged as per channel subscription and the bill will be issued directly to
customer as per UniFi’s/ Streamyx’s current billing process. (Single bill)
A.1 A.1 HyppTVHyppTV EverywhereEverywhereInstallation Guide for Installation Guide for Smartphones and TabletsSmartphones and Tablets
New Media PCWG
Telekom Malaysia Berhad (TM)
HyppTV Everywhere Process Flow
1. To be eligible for HyppTV Everywhere, the customer must
have either one of this packages
1. Streamyx 4Mbps
2. Streamyx 8Mbps
1. Subscribe to Streamyx 4Mbs / 8Mbps or UniFi
VIP Package
2. Subscribe to HyppTV
Everywhere
3. Download and Install HyppTV Apps or Plug In
4.Login using HyppTV ID and
password
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2. Streamyx 8Mbps
3. Unifi VIP 5, 10, 20 (Business Package is not eligible)
HyppTV Everywhere Process Flow1. Must subscribe to HyppTV Everywhere Plan A or Plan B.
This plan can be ordered as per table below:
UniFi VIP
Subscribers
Streamyx 4 Mbps /
8 Mbps subscribers
Phone 1300-88-1222 100
URL https://occ.unifi.my www.tm.com.my
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URL https://occ.unifi.my www.tm.com.my
Site TM Point TM Point
HyppTV Everywhere Process Flow3. Download and install Hypp TV Application (HyppTV
App).
a) For Android Smartphones and tablets the app can be
downloaded from Play Store.
b) For iPhone and iPad the app can be downloaded
from App Store
4. Customer can get their HyppTV user ID and password as
New Media PCWGIPTV Product Development & ManagementNew Media, TM
4. Customer can get their HyppTV user ID and password as
per below:
For UniFi subscriber
- SMS when subscribed to HyppTV Everywhere
For Streamyx 4/8 Mbps UniFi subscriber
- SMS and Confirmation Slip when subscribed to HyppTV
Everywhere
Smartphone & Tablet Minimum
Requirement
Operating System Version
Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1
1. To install HyppTV App, the devices must meet the minimal
requirements:
Smartphones
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Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1
iOS 4.03, 5.0, 6.0, 6.1
Operating System Version
Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1
iOS 4.03, 5.0, 6.0, 6.1
Tablets
HyppTV App Setup Flow
2.2 Enter
1.0 First
time use
HyppTV?
No
Yes
5.0 Play Channel
or VOD
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2.1 Go to Play Store or
App Store
2.2 Enter
Username &
Password
3.0 Search for
“HyppTV”
4.0 Download &
Install HyppTV
App
2.1 Go to App Store or Play
Store
- For Android-based
device go to Play
Store
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- For IOS-based
device go to App
Store
3.0 Search for “HyppTV”
- Search “HyppTV” in
the Search bar Tab
For Android Devices
it will show 2 results:
a) HyppTV for Smartphone
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a) HyppTV for Smartphone
b) HyppTV for Tablet
- Choose the correct apps
according to the device type.
For IOS
The result would go to
either iPhone or iPad tab
4.0 Download & Install HyppTV App
- Press “Install” to install
the application
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- HyppTV app
is downloading the
application into the
device
4.0 Download & Install HyppTV App
- The application will
install the apps
once it’s completed
downloading
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- Press “Open” to
launch the HyppTV
application
2.2 Enter Username & Password
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- Key in the username & password
- Tick Auto Login and press Login
6.0 Play Live TV or VOD,
- Press “Live TV” icon
- Scroll up and down to see the
list of all available channels
- Press a channel icon to go to
the channel page
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6.0 Play Live TV or VOD ,
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Press “Watch”The screen will auto rotate to become
horizontal to show live TV stream
6.0 Play Live TV or VOD,
- Press “VOD” icon
- Go to any VOD Channel
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6.0 Play Live TV or VOD
- Press VOD image to show
info
- Press play icon to watch the
VOD
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6.0 Play Live TV or VOD
- The page will show the info
of the VOD title
- Press play icon to watch the
VOD
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6.0 Play Live TV or VOD
New Media PCWGIPTV Product Development & ManagementNew Media, TM
- The screen will auto rotate to become
horizontal to show the VOD
- User can also use the pause, fast forward and
rewind function
Appendix A – “More” page
More Page:-
•Account
•Favorite
•History
•Reminder
•Lock
•Help
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•Help
•About
Appendix B – Device Has Reached Limit
1. If user want to use
HyppTV Everywhere on
a new device but has
reached the device
limit, the device can
New Media PCWGIPTV Product Development & ManagementNew Media, TM
limit, the device can
replace any of existing
device that is using
HyppTV Everywhere.
A.2 A.2 HyppTVHyppTV EverywhereEverywhereInstallation Guide for Installation Guide for Laptop and PCLaptop and PC
New Media PCWG
Telekom Malaysia Berhad (TM)
HyppTV Everywhere Process Flow
1. To be eligible for HyppTV Everywhere, the customer must
have either one of this packages
1. Streamyx 4Mbps
2. Streamyx 8Mbps
1. Subscribe to Streamyx 4Mbs / 8Mbps or UniFi
VIP Package
2. Subscribe to HyppTV
Everywhere
3. Download and Install HyppTV Apps or Plug In
4.Login using HyppTV ID and
password
New Media PCWGIPTV Product Development & ManagementNew Media, TM
2. Streamyx 8Mbps
3. Unifi VIP 5, 10, 20 (Business Package is not eligible)
HyppTV Everywhere Process Flow1. Must subscribe to HyppTV Everywhere Plan A or Plan B.
This plan can be ordered as per table below:
UniFi VIP
Subscribers
Streamyx 4 Mbps /
8 Mbps subscribers
Phone 1300-88-1222 100
URL https://occ.unifi.my www.tm.com.my
New Media PCWGIPTV Product Development & ManagementNew Media, TM
URL https://occ.unifi.my www.tm.com.my
Site TM Point TM Point
HyppTV Everywhere Process Flow3. Download and install Hypp TV Client from
www.tvos.hypp.tv
4. Customer can get their HyppTV user ID and password as
per below:
For UniFi subscriber
- SMS when subscribed to HyppTV Everywhere
New Media PCWGIPTV Product Development & ManagementNew Media, TM
- SMS when subscribed to HyppTV Everywhere
For Streamyx 4/8 Mbps UniFi subscriber
- SMS and Confirmation Slip when subscribed to HyppTV
Everywhere
Laptop/PC Minimum Requirement
Operating System Version
Windows XP SP1, SP2, SP3
Windows 7/Vista SP1, SP2
Mac Mac OS X 10.5.8 or newer
1. To install HyppTV, the laptop /PC must meet these minimal
requirements:
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Mac Mac OS X 10.5.8 or newer
Internet Browser Version
Internet Explorer
(only Windows)
IE8, IE9, IE10
Safari (only Mac) Safari 5.0+
Google Chrome Chrome 10.0+
Mozilla FireFox FireFox 4.0+
WebTV Installation Process
1.0 Go to
www.tvos.hypp.tv
2.2 Enter 2.0 First No
5.0 Play Channel
or VOD
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2.1 Pop up
message appear
to install Plug in
2.2 Enter
Username &
Password
2.0 First
time
access?
No
Yes
3.0 Download &
Install HyppTV
Plug in
4.0 Go to Internet
Browser & Access
www.tvos.hypp.tv
1.0 Go to www.tvos.hypp.tv
2.1 Pop up Message to install Client
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3.0 Download & Install HyppT Plug in
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3.0 Download & Install HyppTV Plug In
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• Once download the WebPC Plug in, double click the plug in to
install
3.0 Download & Install HyppTV Plug In
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3.0 Download & Install HyppTV Plug In
New Media PCWGIPTV Product Development & ManagementNew Media, TM
3.0 Download & Install HyppTV Plug In
New Media PCWGIPTV Product Development & ManagementNew Media, TM
3.0 Download & Install HyppTV Plug In
New Media PCWGIPTV Product Development & ManagementNew Media, TM
3.0 Download & Install HyppTV Plug In
New Media PCWGIPTV Product Development & ManagementNew Media, TM
3.0 Download & Install HyppTV Plug In
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2.2 Enter Username &
Password
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5.0 Play TV Channel or VOD
HyppTV Client Main Page
- To play Live TV Channel go to Live TV Tab
- To play VOD go to VOD tab
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5.0 Play TV Channel or VOD
- Press Live TV icon and it will show the TV Guide
- Press Play icon to watch the Live TV Channel
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5.0 Play TV Channel or VOD
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5.0 Play TV Channel or VOD
- Go to VOD tab to go to VOD page- Navigate using left or right arrow or go to a VOD channel to select a VOD title
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5.0 Play TV Channel or VOD
(7/7)- The VOD is playing
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Troubleshooting for Internet Browser
For Mozilla Firefox,
- Go to Mozilla Firefox
browser >> Tools >>
Options
- Go Content Tab, check or
tick
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tick
i) Load images
automatically
ii) Enable JavaScript
Troubleshooting for Internet Browser
For Internet Explorer,
- Go Internet Explorer
browser >> Setting >> Internet
Options
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Go Security Tab, Ensure The security Level is
Default level and Medium-High
Troubleshooting for Internet Browser
For Google Chrome,
- Go Google Chrome browser >>
Customize and Settings>> Settings
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Troubleshooting for Internet Browser
For Google Chrome ,- In Setting Page >> Content Settings, Ensure
i) Images >> Show all images(recommended)
ii) JavaScript >> Allow all sites to run
JavaScript(recommended)
New Media PCWGIPTV Product Development & ManagementNew Media, TM
Appendix B – Device Has Reached Limit
1. If user want to use
HyppTV Everywhere on
a new device but has
reached the device
limit, the device can
New Media PCWGIPTV Product Development & ManagementNew Media, TM
limit, the device can
replace any of existing
device that is using
HyppTV Everywhere.
New Media PCWG
MASS MARKET- MARKETING OPERATION
Norhayati Ab Hakim
Manager
Value Chain Management, Service Management
03-22405662
Mohd Azli Bin Ahmad
Assistant Manager
Value Chain Management, Service Management
03-22412167
CONTACT POINT / PERSON
MASS MARKET- MARKETING OPERATION
Devandran a/l Muthu
Assistant General Manager
Access, Product Management
03-22403373
Azmah Sajuri
Manager
Access, Product Management
03-22403360
Khairy Bin Abdul Razak TM CONSUMER
New Media PCWG
Khairy Bin Abdul Razak
Assistant Manager
Access, Product Management
03-22405505
TM CONSUMER
Liew Hon Chuen
Assistant General Manager
TM Consumer–Bus. Operation & Support
03-22402886
Muhammad Ridhwan Abdullah
Manager
TM Consumer–Bus. Operation & Support
03-22411894
CSM
Suhaili Mohd Shakiri
Manager
Product/Sys. Dev & Support,
TM Retail - Customer Service
03-22407300 / [email protected]
Fairuz Karmila Binti Ahmad
Asst Manager
Product/Sys. Dev & Support,
TM Retail - Customer Service
011-18331414 / [email protected]
CONTACT POINT / PERSON
TSSB HQ (TMpoint)
PRODUCT – NEW MEDIA
Azlina Idris
Assistant General Manager
IPTV Product Development & Management
03-22400794
Wan Syahirah Binti Mohammad Zubir
Manager
IPTV Product Development & Management
03-22411375
HyppTV over Streamyx HOTLINE
New Media PCWG
TSSB HQ (TMpoint)
M. Zaidi Ismail
Manager
Marketing TSSB
03-22414294
Krishnanaveni A P Ramakrishnan
Marketing Executive
Marketing TSSB
03-2241 4346
HyppTV over Streamyx HOTLINE
For enquiries and technical assistance:
Call 100 | Visit TMpoint | www.tm.com.my
THANK YOU
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